Data Entry Asset Management

Che'ree Yasharahla

English, **** Walton Hill, Fairburn, US, 30213, +1-678-***-****,

****************@*****.***

Professional summary

Collections Recovery Specialist with over 23 years of extensive expertise in finance and compliance, adept at enhancing client relations and optimizing recovery processes. Proficient in accounting, asset management, and adherence to FDCPA and HIPAA regulations, ensuring meticulous service delivery. Passionate about crafting innovative solutions and fostering long- term client relationships through strategic planning and collaboration. Employment history

Collections Recovery Specialist, Mar 2021 - Dec

2024

Goldman Sachs, Atlanta, GA

Skills

Bookkeeping (Skillful),

Medical Billing

(Experienced),

Accounting

(Experienced),

Mortgage Servicing

(Experienced),

Asset Management

(Experienced),

Customer Service

(Expert),

HIPAA (Expert),

Payroll (Expert),

Office Management

(Experienced),

FDCPA (Expert),

Loan Processing

(Experienced),

Collections (Expert),

Real Estate

(Experienced),

Accounts Receivable

(Expert),

Account Reconciliation

(Experienced).

Handle remote client interactions, ensuring FDCPA

compliance and boosting satisfaction.

Resolved complex issues, enhancing client relations with The Home Depot and Renewal Andersen.

Processed payments and implemented plans, increasing efficiency in collections.

Adhered to FDCPA regulations, ensuring compliance in all interactions.

Collaborated with major clients, improving service delivery and satisfaction.

Spearhead complex debt recovery operations while

maintaining strict FDCPA compliance, orchestrating payment solutions and fostering positive client relationships Analyze and resolve intricate customer accounts through strategic negotiation, implementing tailored payment arrangements while ensuring regulatory adherence

Drive collection performance through effective customer engagement strategies, balancing recovery targets with compliance requirements

Partner with major corporate clients to optimize recovery processes, while maintaining superior customer service standards and regulatory compliance

Execute precise payment processing protocols while managing high-volume customer interactions, ensuring complete documentation and compliance

Lead strategic debt recovery initiatives while maintaining FDCPA compliance, developing innovative solutions for complex cases and enhancing client satisfaction

Manage high-volume customer interactions with meticulous attention to documentation, ensuring seamless compliance with FDCPA regulations

Streamline debt recovery operations through strategic negotiation and FDCPA-compliant solutions, optimizing collection efficiency while maintaining client satisfaction Develop innovative payment arrangements and resolution strategies for complex accounts, driving successful outcomes while ensuring regulatory compliance

Owner/Operator, Feb 2016 - Present

Amorè Creationz, LLC, Atlanta, GA

Medical A/R Specialist, Sep 2018 - Mar 2021

First Financial Asset Management, Peachtree Corners, GA Designs bespoke events for diverse clients in Atlanta, ensuring memorable experiences. Cultivates long-term client relationships through exceptional service and personalized planning.

Aligns event concepts with client lifestyles and budgets, enhancing satisfaction and partnership.

Collaborates with clients to tailor unique event solutions, addressing specific needs effectively.

Lead a boutique event planning firm, crafting personalized celebrations across Atlanta, transforming client visions into unforgettable experiences while fostering lasting partnerships

Orchestrate end-to-end event planning solutions, managing budgets and vendor relationships while delivering tailored experiences for corporate and private clients Design and execute distinctive celebrations, implementing creative solutions that align with client budgets and elevate traditional event concepts Build and maintain strong client relationships through consultative planning approaches, ensuring each event reflects the unique style and requirements of families and organizations

Drive business growth through strategic event management, consistently delivering high- quality experiences that generate referrals and repeat clientele Pioneered unique event concepts by blending traditional elements with modern trends, creating signature experiences that set new standards in Atlanta's event industry. Managed inbound/outbound calls in a collection center, ensuring adherence to FDCPA and HIPAA.

Facilitated payment processing and plans, enhancing customer satisfaction and compliance.

Resolved customer issues effectively, maintaining high service standards. Applied analytical skills to improve payment plan success rates. Contributed to a collaborative team environment, achieving measurable improvements in payment collections.

Managed medical accounts receivable operations while ensuring FDCPA and HIPAA compliance, implementing effective collection strategies and resolving complex billing disputes

Streamlined payment processing workflows and negotiated sustainable payment plans, while maintaining high customer satisfaction rates Conducted thorough account analyses and reconciliations, ensuring accurate financial records and compliance with healthcare billing regulations Resolved complex customer inquiries through active listening and empathetic problem- solving, while maintaining professional standards

Coordinated with healthcare providers and insurance companies to facilitate efficient claims processing and reduce outstanding balances

Implemented data-driven collection strategies for medical accounts, optimising recovery rates while maintaining strict HIPAA and FDCPA compliance Chief Financial Officer (CFO), Mar 2012 - Sep 2021 Plumbing For Less, Atlanta, GA

Accounts Receivable Specialist, Jan 2010 - 2014

First Financial Asset Management, Atlanta, GA

Guided financial strategy, ensuring alignment with operational goals Managed budgeting and forecasting, optimizing cash flow Enhanced profitability through cost control and pricing strategies Aligned financial decisions with service delivery for revenue growth Implemented financial controls, maintaining healthy profit margins Led strategic financial planning and risk management initiatives, implementing robust cost control systems while streamlining operational efficiency across multiple departments Developed comprehensive financial forecasting models and optimised resource allocation, resulting in substantial cost savings and improved cash flow management Spearheaded financial transformation initiatives, modernising accounting processes and establishing data-driven decision-making frameworks Partnered with operational teams to align financial strategies with service delivery goals, enhancing profitability while maintaining service excellence Orchestrated budget planning and financial reporting procedures, ensuring regulatory compliance while maintaining precise oversight of company finances Executed strategic financial restructuring to strengthen operational resilience and boost market competitiveness through data-driven decision frameworks Managed collection calls, ensuring FDCPA compliance and enhancing client retention. Processed payments and set up plans, boosting customer satisfaction. Resolved customer issues with Wells Fargo, HSBC, Barclays, improving service outcomes. Applied problem-solving skills, leading to measurable service improvements. Managed high-volume collections portfolio and negotiated payment arrangements while ensuring FDCPA compliance, resulting in improved customer resolution rates Streamlined payment processing workflows and developed customized repayment strategies, enhancing operational efficiency and client satisfaction Partnered with major financial institutions to resolve complex account disputes, maintaining strong relationships with key stakeholders

Monitored account statuses and maintained accurate documentation while adhering to regulatory requirements and company policies

Provided empathetic customer service while implementing effective collection strategies, balancing client needs with business objectives

Spearheaded dispute resolution strategies for major financial institutions, driving enhanced customer satisfaction while maintaining strict FDCPA compliance Accounts Receivable Specialist, Jan 2010 - Aug 2010 Resolution of America, Snellville, GA

Legal Assistant, Jan 2008 - 2010

Law Office of Chalica Rainford, McDonough, GA

Managed collections, enhancing recovery via negotiation; improved debtor location with skip tracing.

Optimized call strategies using debtor data analysis; processed financial info for collection insights.

Adhered to FDCPA, driving debt recovery through strategic application and advanced tracing methods.

Streamlined collections workflow by implementing advanced skip tracing methods and structured financial analysis, leading to improved debtor location rates Developed strategic collection approaches through data-driven debtor analysis, enhancing recovery outcomes while maintaining strict FDCPA compliance Optimised call centre operations by analysing call patterns and debtor behaviour, resulting in more effective contact strategies

Built strong relationships with debtors through professional negotiation techniques, facilitating successful payment arrangements

Pioneered new skip tracing methodologies for challenging cases, improving contact rates for hard-to-reach accounts

Implemented advanced financial tracking systems to enhance debt recovery process, integrating data-driven insights with compliance protocols Managed client files, ensuring secure handling of confidential data. Efficiently responded to attorney and client inquiries via email. Organized and maintained both physical and electronic client records. Drafted and dispatched demand letters to address outstanding balances. Streamlined legal document processing workflow by implementing electronic filing system, enhancing client data security and reducing retrieval time Managed comprehensive case file organization system while maintaining strict confidentiality protocols and regulatory compliance Executed successful debt collection strategies through systematic demand letter campaigns and follow-up procedures

Facilitated seamless communication between attorneys and clients while managing multiple priority cases and time-sensitive requests

Coordinated client intake processes and maintained accurate documentation while ensuring exceptional service standards

Developed custom legal document indexing system to enhance file accessibility and reduce document retrieval time for high-volume caseloads

Accounts Collector, 2006 - 2008

LDG Financial Services, Norcross, GA

Child Care Assistant, 2006

Heavens Angels Childcare, St. Louis, MO

Managed calls, ensured FDCPA compliance, improved client satisfaction. Implemented payment plans, increased client retention and satisfaction. Resolved issues with major clients, enhanced service outcomes. Processed payments efficiently, strengthened client relationships. Addressed customer challenges, achieved measurable service improvements. Orchestrated debt recovery strategies while maintaining FDCPA compliance, optimising collection efficiency through data-driven approaches and systematic documentation. Designed targeted payment solutions for complex accounts, strengthening client relationships through strategic negotiation and dispute resolution. Led cross-functional initiatives with financial institutions to resolve account disputes, implementing streamlined communication protocols for better outcomes. Enhanced payment processing accuracy through meticulous documentation and systematic follow-up procedures, ensuring compliance with financial regulations. Cultivated positive client relationships through empathetic communication, developing tailored solutions for challenging account scenarios. Developed specialised debt recovery strategies using data analytics, ensuring full FDCPA compliance while maximising collection effectiveness Cared for infants, prepared meals, supported development milestones, coordinated health needs.

Implemented routines, facilitated engaging activities, supported toilet training, enhanced skills.

Partnered with parents for consistent care, promoted cognitive and social development. Managed nutritional needs, ensured age-appropriate meals, supported health and growth. Facilitated doctor visits, administered medication, ensured comprehensive healthcare. Fostered individualized developmental progress through age-specific learning activities, while maintaining detailed progress records for each child Implemented comprehensive safety protocols during daily activities, ensuring secure environment while documenting health observations

Built strong relationships with families through daily communication, sharing developmental milestones and addressing concerns proactively

Created engaging sensory activities promoting fine motor skills development, adapting methods to each child's learning pace

Streamlined daily routines and scheduling to maximize learning opportunities while maintaining consistent care standards

Guided developmental activities for infants, focusing on motor skills and emotional growth while maintaining detailed health and safety documentation. Bank Teller, 2002 - 2004

Bank of America, Clayton, MO

Teacher Assistant, Jan 2001 - 2021

Madison Elementary, Madison Illinois

Education

Associate's degree in Interior Design, Feb 2025 - Present The Interior Design Institute, San Francisco, CA

High school diploma, Mar 2006 - May 2006

Southwestern Illinois College, Edwardsville, IL

Processed transactions for personal and business accounts, ensuring accuracy and efficiency.

Mentored new tellers, enhancing team performance and customer satisfaction. Managed safe deposits, vault, and ATM operations, handling over $50,000 daily. Participated in teller training, gaining expertise in banking operations and regulations. Managed daily transactions exceeding $50,000 while maintaining vault security, processing safe deposits, and operating ATM systems with zero discrepancies Trained and mentored new tellers in banking operations, security protocols, and customer service excellence, fostering team growth and operational efficiency Executed complex banking transactions while ensuring compliance with federal regulations and maintaining accurate documentation of all account activities Streamlined transaction processing for business and personal accounts while delivering exceptional customer service and maintaining balanced cash drawers Participated in comprehensive teller training programmes, mastering banking principles, security protocols, and equipment operation

Optimised ATM operations and vault security protocols while processing daily transactions worth $50,000, maintaining perfect accuracy in cash handling and reconciliation Supported classroom management, enhancing student growth and maintaining detailed records.

Facilitated diverse learning needs, achieving measurable improvements in student development.

Collaborated with teachers to optimize classroom environments and track student progress. Implemented strategies to address diverse learning challenges, ensuring comprehensive support.

Maintained accurate progress records, contributing to informed educational decisions. Partnered with educators to implement inclusive teaching strategies, fostering positive learning environments for students with varied abilities Monitored student progress, documented behavioral patterns, and adapted teaching materials to accommodate individual learning styles Enhanced classroom efficiency through organized material preparation and systematic student support, leading to improved learning outcomes Developed creative learning aids and interactive activities to engage students, promoting active participation and knowledge retention

Designed and implemented individualised learning plans for diverse student groups, fostering academic growth through tailored instructional methods Streamlined assessment processes by introducing digital tracking tools, enabling real-time monitoring of student achievement benchmarks

Courses

Business License, Feb 2016 - Present

Amorè Creationz, LLC

Certified Nursing Assistant, Jan 1996 - Present

CNA Certification

Medical Assistant, Jan 2025

UEI

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