Cary, NC, 27519
... Call Center Account Manager - Research Studies for Key Accounts Mathematica Princeton, NJ and remote 2006 - 2011 ● Telephone Survey and Data Collection - Performed important local, regional, and national studies in areas such as health care, ...
- Oct 22
District Heights, MD
... Heard ***** ******** ****** ** *******, TX 77073 281-***-**** ️ ********@*****.*** PROFESSIONAL SUMMARY Experienced and dedicated Customer Service and Call Center Professional with over 5 years of experience in high-volume call environments. Skilled ...
- Oct 22
Norfolk, VA
... ADVANCED CALL CENTER TECHNOLOGIES LLC, Oklahoma City, OK February 2022 - January 2023 Fraud Agent Analyzed large amounts of data to find patterns of fraud and anomalies. Contacted customers directly to notify of fraudulent activity and minimize ...
- Oct 22
Eldridge, IA, 52748
... returning calls to concerned members Customer Service Representative Siruis/XM Radio Feb 2015 - Jan 2018 Inbound Call Center • Answered customer inquiries and provided accurate information regarding products and services • Continuous high ...
- Oct 22
Overland, MO, 63114
... SKILLS • Data entry • Skip tracing • Assertiveness • Effective negotiator • Automated dialer experience • Great phone demeanor • Active listening • Call center experience • Teamwork and collaboration • Attention to detail • Multitasking Abilities • ...
- Oct 22
Seattle, WA
... Crisis & Emergency Management – On-call response, intervention, and escalation handling for clients and vendors. Client Communications – Skilled in advising stakeholders, preparing proposals, and providing timely updates. ITIL Framework (ITIL v3 ...
- Oct 22
Salt Lake City, UT
... PageNet Call Center Supervisor Feb 1998 - Jul 2005 • Oversaw the development and implementation of performance metrics, resulting in the consistent achievement of customer support objectives. • Provided comprehensive coaching and motivation, ...
- Oct 22
South Holland, IL
... Skills: Health Insurance, Customer Service, Communication, Consultative Selling, Problem-Solving, Call Center EDUCATION, CERTIFICATES, & CERTIFICATIONS Google Data Analytics Certificate • Merit America, Virtual 06/2025 ● Cultivated skills in the ...
- Oct 22
Kissimmee, FL
... Call no call/no show customers and reschedule. Reschedule in shop customers if needed, including recalibration opportunities, for same day or as soon as possible. Call Management—Answering incoming calls to retail phone line and provide information ...
- Oct 22
Bronx, NY, 10466
... to connect in-bound callers to appropriate departments based on their needs Dispatched appropriate individual or department (e.g., Bellperson, Housekeeping, Engineering, and Loss Prevention) as necessary to resolve guest call, request, or problem. ...
- Oct 22