| Resume alert | Resumes 51 - 60 of 170 |
Infrastructure IT Architecture Management
Teaneck, NJ
... Dramatically improved customer satisfaction metrics through reduction of weeklong average helpdesk backlog to 95% responsiveness within same day. Significantly improved end user productivity and contentment by combining e-mails, voice mails and ... - 2017 Jun 26
... Dramatically improved customer satisfaction metrics through reduction of weeklong average helpdesk backlog to 95% responsiveness within same day. Significantly improved end user productivity and contentment by combining e-mails, voice mails and ... - 2017 Jun 26
Customer Service Technical Support
Emerson, NJ
... as well as international users in a timely manner through IT Helpdesk Far East Service Corp., Carlstadt, NJ Aug 2007 – Aug 2011 • Warranty Department, Analyst o Performed computer hardware maintenance and upgrade, Involved with all IT matters. ... - 2017 Jun 19
... as well as international users in a timely manner through IT Helpdesk Far East Service Corp., Carlstadt, NJ Aug 2007 – Aug 2011 • Warranty Department, Analyst o Performed computer hardware maintenance and upgrade, Involved with all IT matters. ... - 2017 Jun 19
Field Service Manager, Director of Operations, Global Support Manager
Mahopac, NY, 10541
... Repair Project Management Quality Control Policy Development Employee Training Team Management & Performance Evaluation Helpdesk & Call Center Supervision Budgets & Resource Allocation Account Management Sales & Service Contract Negotiation Global ... - 2017 Jun 03
... Repair Project Management Quality Control Policy Development Employee Training Team Management & Performance Evaluation Helpdesk & Call Center Supervision Budgets & Resource Allocation Account Management Sales & Service Contract Negotiation Global ... - 2017 Jun 03
Manager Desktop Support
Fair Lawn, NJ, 07410
... Developed internal branding with logo and marketing items to promote the helpdesk. Organized and carried out IT support at conferences assisting over 200 users. Conducted quarterly meetings with business department heads to identify their specific ... - 2017 May 16
... Developed internal branding with logo and marketing items to promote the helpdesk. Organized and carried out IT support at conferences assisting over 200 users. Conducted quarterly meetings with business department heads to identify their specific ... - 2017 May 16
Support Microsoft Office
Hawthorne, NJ, 07506
... Drive Encryptions: Secure Doc Bitlocker Experience 08/08-present Desktop/Helpdesk Support Consultant Key client projects 09/16-03/17 Delta Dental of New Jersey,Inc. Resolve issues related to Windows, network connectivity, as well as problems ... - 2017 Apr 07
... Drive Encryptions: Secure Doc Bitlocker Experience 08/08-present Desktop/Helpdesk Support Consultant Key client projects 09/16-03/17 Delta Dental of New Jersey,Inc. Resolve issues related to Windows, network connectivity, as well as problems ... - 2017 Apr 07
Engineer Network
Yonkers, NY
... and server, provided primary desktop and BlackBerry support for high-level executives MONTEFIORE HOSPITAL, Yonkers, NY Helpdesk 9/2006 – 4/2007 Logged calls into Remedy ticketing system Provided phone support for users with Windows login issue, MS ... - 2017 Mar 22
... and server, provided primary desktop and BlackBerry support for high-level executives MONTEFIORE HOSPITAL, Yonkers, NY Helpdesk 9/2006 – 4/2007 Logged calls into Remedy ticketing system Provided phone support for users with Windows login issue, MS ... - 2017 Mar 22
Manager Project
Wayne, NJ, 07470
... -Managed two data centers, technical staff of 53 and 6 managers with responsibilities for network, telecom, messaging, security, helpdesk, desktop support, production services, operations and disaster recovery. In addition, project manager for data ... - 2017 Mar 19
... -Managed two data centers, technical staff of 53 and 6 managers with responsibilities for network, telecom, messaging, security, helpdesk, desktop support, production services, operations and disaster recovery. In addition, project manager for data ... - 2017 Mar 19
Help Desk Management
Teaneck, NJ
... Managed Applications Development and EDI, Web Development, BPR, IT Operations, Network Operations Security and Helpdesk, Telecommunications and Facilities. Planned and negotiated, from RFP to implementation, the migration of Manufacturing, ... - 2017 Feb 21
... Managed Applications Development and EDI, Web Development, BPR, IT Operations, Network Operations Security and Helpdesk, Telecommunications and Facilities. Planned and negotiated, from RFP to implementation, the migration of Manufacturing, ... - 2017 Feb 21
Manager Management
Saddle Brook, NJ
... Managing contract engineers and the IT helpdesk. Managing the Network operations Quest Infotech Trainee - Technology Jan 1999 – Jan 2000 Was responsible for the entire IT operations at the Mumbai office – which covered the entire APAC region. Was ... - 2017 Feb 20
... Managing contract engineers and the IT helpdesk. Managing the Network operations Quest Infotech Trainee - Technology Jan 1999 – Jan 2000 Was responsible for the entire IT operations at the Mumbai office – which covered the entire APAC region. Was ... - 2017 Feb 20
Manager Service
Pequannock Township, NJ, 07444
... (12 FTE) servicing over 5k users across 20+ remote sites for largest healthcare provider in NJ- Horizon Blue Cross Blue Shield Reduced problem tickets to less than 5% of total helpdesk problem tickets from previous 75% assigned to network group. ... - 2017 Feb 14
... (12 FTE) servicing over 5k users across 20+ remote sites for largest healthcare provider in NJ- Horizon Blue Cross Blue Shield Reduced problem tickets to less than 5% of total helpdesk problem tickets from previous 75% assigned to network group. ... - 2017 Feb 14