SCOTT C. BIP

** ****** *** ********** ** ***** • 212-***-**** • aczfm2@r.postjobfree.com

SUMMARY

Energetic and creative professional recently relocated from California with excellent technical, analytical and communication skills. Experienced in network support, Windows servers, and infrastructure support. Performs various functions of IT and within diverse IT hardware platforms.

Significant experience in network support, configuring and troubleshooting 2900, 3750, 4500,

6500 Cisco switch/router, and firewall (5505 – 5550). Able to support Windows Server NT, 2000, 2008 and Microsoft Exchange.

Extremely knowledgeable in technical issues. Significant knowledge of Windows desktop.

Able to advise on hardware platforms, operating systems, security and networking devices

based on customers’ needs.

Highly effective relationship builder, by being extremely communicative and delivering on or

exceeding expectations. Ability to build rapport from high-level executives to senior- level

employees to newly hired employees.

EXPERIENCE

Kemper (formerly Alliance United), Los Angeles, CA

Senior Network Analyst 2/2016 – 2/2017

Configured switches and routers

Performed patches/upgrades on firewalls/routers IOS

Administered banners and passwords on all network devices

Managed Sonic Firewall

Managed security for the company by implementing firewall access rules

Troubleshoot network issues (e.g. turn switch ports on/off, pinged switches and routers, used network sniffer and probes, etc.)

Monitored the network using tools (PTRG, Orion) to see where the issues or weaknesses are and modified ACL.

Designed network diagram using Microsoft Visio and worked with IP plan to track IP address usage

Windows administrator including critical file updates for Windows 2008 server

Traveled between offices when necessary for IT situations

Administered AD structure (e.g. created shares on server, granted permissions, built new user accounts etc.)

Maintained Group Policy Management (created, edited, and applied access or restrictions to users or computers)

Managed Hyper V for managing virtuals

Performed backups using MS DPM

Used Wireshark to capture data for troubleshooting network related issues.

AST (formerly DFKING), New York, NY

Network Engineer 5/2012 – 1/2016

Configured switches and routers

Performed patches/upgrades on firewalls/routers IOS

Implemented/managed GRE tunnels

Implemented site-to-site VPN

Administered banners and passwords on all network devices

Managed Cisco ASA (5505, 5510, 5540, 5550)

Managed security for the company by implementing firewall ACL and setting up NAT

Troubleshoot network issues (e.g. turned switch ports on/off, pinged switches and routers, used network sniffer and probes, etc.)

Monitored the network using tools (Scrutinizer, PTRG)

Utilized external client to perform penetration tests focusing on our firewall rules and updated/addressed accordingly

Managed vendors who monitor the network after hours

Citrix administrator (deleted and created accounts, home directory, troubleshoot performance)

Antivirus administrator (performed upgrades, patches, maintenance of the antivirus server)

Designed network diagram using Microsoft Visio and worked with IP plan to track IP address usage

Windows administrator including critical file updates for Windows 2008 server

Traveled between offices when necessary for IT situations

Administered AD structure (e.g. created shares on server, granted permissions, built new user accounts etc.)

Performed penetration tests using third party software (Rapid7) to check for server vulnerability areas and patched accordingly

Administered Exchange 2010 (created users, groups, clearing queues)

Administered Mimecast which is used in conjunction with Exchange to ensure data integrity

Performed and was responsible for backing up/restoring of critical data

Administered/managed RSA servers for VPN access

Administered and troubleshoot BlackBerry clients and server, provided primary desktop and BlackBerry support for high-level executives

Administered/managed re-IP-ing of King’s network to accommodate AST’s network needs

KITP (formerly TNS), New York, NY

Junior Network Engineer / IT Support Engineer 4/2007 – 5/2012

Configured data switches and routers using basic EIGRP, BGP, and OSPF for TNS business center and branch offices

Configured VOIP switch for TNS branch office

Created new KITP banner and passwords on all TNS/KITP network devices

Troubleshoot network issues (e.g. turned switch ports on/off, pinged switches and routers, used network sniffer and probes etc.)

Installed and configured Cisco wireless controllers with lightweight Cisco access points in Stamford office

Helped deploy a companywide MPLS migration (e.g. wrote ACLs, gathered switch information)

Set up and configured Fortigate for TNS offices (e.g. added firewall rules and exceptions)

Helped design and implement a Tier 1 ATT Co-Lo in Ashburn, VA (e.g. rack and stack switches, upgraded 4500 and 6500 IOS switch, cabling, tested internet connection from Ashburn, VA to Northwood, OH)

Designed network diagram using Microsoft Visio and worked with IP plan to track IP address usage

Assisted Windows Administrators with critical file update for Windows 2003 server

Traveled between offices for IT and network support

Administered AD structure (e.g. created shares on server, granted permission, built new user accounts, etc.)

Performed and was responsible for tape servers and the backing up of critical data for Kantar companies

Administered and troubleshoot BlackBerry clients and server, provided primary desktop and BlackBerry support for high-level executives

MONTEFIORE HOSPITAL, Yonkers, NY

Helpdesk 9/2006 – 4/2007

Logged calls into Remedy ticketing system

Provided phone support for users with Windows login issue, MS Outlook

Helped users with VPN setup, webmail, printer setup

Assisted users with home internet router

Heavy client communication, with 40-50 incoming calls per day

FIRST FRANKLIN FINANCIAL CORP., San Jose, CA

Infrastructure Support Engineer 8/2002 – 8/2003

Created daily script that ran ping tests on all remote office and performed trace routes when necessary

Used Ethereal to trouble network outages

Helped maintain LAN/WAN computers, servers and switches (e.g. running ping tests, updating critical patches and IOS)

Tested systems to ensure proper functioning and suitability to task

Administered Exchange 5.5 server. Exmerged email accounts

Created Email DL, and added/deleted user ID accounts

Administered and troubleshoot BlackBerry client and server

Administered Safeword Token/SecurID, such as setting up user, modifications, and deletions

REDBACK NETWORKS INC., San Jose, CA

Network Systems Administrator 7/2000 – 10/2001

Troubleshoot VPN problems, performed server backup and executed system backups (Connected Online Backup), and restored data on workstations before shipping or issuing laptops to LAN and remote users

Set up Print host, PDC, BDC on NT Server and Windows 2000 Server

Implemented and maintained wireless network within the company infrastructure

Aided in the implementation of Symantec Corporate Edition Anti-Virus throughout the company

Built and applied patches to critical servers

Served as a liaison between the IT department and contract vendor in relocating employees

EDUCATION

NORTHEASTERN UNIVERSITY, Boston, MA

Management of Information Systems

OHLONE COLLEGE, Fremont, CA Enrolled in Unix Scripting, Perl, C+, and Unix Administration classes to advance my career

SKILLS SUMMARY

Operating Systems/Hardware Windows Desktop and Server, DOS, NetBSD, Fortigate firewall, Checkpoint firewall, Cisco Router and Switches (1900, 2900, 3750, 4500, and 6500), VI, Linux and Unix.

Software Support Outlook/Exchange, Eudora, Netscape, Footprints, Pop Mail, Magic, Remedy, HP Asset View, Aperture, Web RT, VNC, VPN, Ghost, PQDI, Partition Magic, PC Anywhere, Norton AntiVirus, McAfee, Word Perfect 7.0, Office Suite 97/2000/2003/2007, Footprints, WebEx.

Administration Helpdesk/Desktop/Networking, Connected Online Backup, Active Directory, Print Servers, DHCP, DNS, PDC, BDC, Blackberry

CERTIFICATION

Cisco Certified Network Associate

Microsoft Certified Systems Administrator in Windows 2000

Microsoft Certified Professional in Windows 2000 Server/XP

Microsoft Certified in Administering and Implementing Active Directory

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