Manager Project
Resume:
Michael Cetrulo
Wayne, NJ ****0
**************@*******.***
SUMMARY:
20+ years overall experience Infrastructure & Data Center Project Management
Energetic, analytical, detailed oriented IT professional with experience managing large operations teams, driving process improvements and operational stability while developing strong technical staff in the infrastructure services area.
-Proven experience includes managing numerous staff, teams and projects in system and vendor selection, analysis of business requirements, vendor management and client services.
-Demonstrates record of success in leading multi-million dollar IT initiatives, including insourcing multiple data centers.
-Has Project managed over 50 data center migrations both internationally and domestically. Clients include AIG international data centers in Paris, London, Tokyo and domestically CVStarr, MIGroup, Crum and Foster, Tig Insurance, Shaw Group and Lehman Brothers.
-Key skill areas :
Business Continuity Planning
Disaster Recovery
Operations Management
Project and Portfolio Management
Vendor Management
Client Relations
IT Best Practices
Operational Planning
Staff Development
Datacenter Analysis
Capacity Planning
Commercial Insurance experience
EXPERIENCE
Aug. 2016- Present
Macy’s, Sales Associate
Professional Summary
Experienced Macy's Sales Associate, well-versed in all of the Macy's sales and returns policies. Adept at handling a busy sales desk issuing accurate and prompt returns and encouraging people to sign up for a Macy's credit card. Specializes in furniture and area rugs.
Core Qualifications
-Consistently in the top 10% of sales within 8 stores in the NY, NJ region.
-Proficient at upselling
-Able to cover for many different Macy's departments
-Strong customer service skills
-Comprehensive understanding of the Macy's point of sale system
-Excellent communication skills
-Dedicated sales associate
-Extensive holiday experience
Apr. 2015 – Oct. 2015
Xceed Group, Senior Managing Consultant
Project manager for migration initiative for Bank of America, which consisted of the migration of over 100,000 virtual and physical servers into a new private cloud environment. Consolidated 61 data centers (brownfield) down to 39 data centers (greenfield), entailing daily meetings with multiple lines of business, technical teams, senior management and vendors. Developed and maintained project plans with MS Project and tracked costs, reporting back to senior management. Provided weekly status reports to all parties.
Feb. 2006 – Jan. 2014
MFX/ Fairfax Financial Holdings, AVP Infrastructure Services – Data Center Project Manager, Account Manager
MFX Fairfax is a Data Center & Network Solutions Provider that services small, mid-size and large commercial insurance clients.
-Managed two data centers, technical staff of 53 and 6 managers with responsibilities for network, telecom, messaging, security, helpdesk, desktop support, production services, operations and disaster recovery. In addition, project manager for data center initiatives, worked with sales team on all RFP’s for data center insourcing deals and client services for infrastructure clients.
-Managed WAN consolidation for 5 domestic office locations, along with 2 data centers which included upgrade for redundancy and diversity with various network vendors. Negotiated and provisioned all contracts for better capacity/coverage while lowering overall cost by $200k per year.
-Managed overall Unix, Windows, Mainframe, production operations including capacity planning, SANs storage upgrades.
-Introduced tapeless backup solution for 2 data centers using EMC’s Avamar and Data Domain. Cost savings of $500K.
-Managed security team along with external security vendor to evaluate and implement security policies and practices. Managed IT audit review, applied satisfactory resolution of outside auditors.
-Project Managed data center build out. This was a $6 million dollar facilities project which included HVACS, Generators, UPS’s, electrical, piping and cooling. Responsibly managed all vendors, negotiated contracts, managed budget and reported directly to CEO during this project.
-Led cost and services negotiations on offshore outsourcing project, including contract reviews on SLA and SOW with legal department, defined roles and responsibilities between offshore and company.
-Oversaw administration of vendor accounts, negotiated new and renewed contract agreements with vendors, assessed IT needs and approved necessary procurement of services/license/equipment, including payment authorization.
-Project managed VoIP initiative for several clients, replacing traditional PBX technology to provide growth and flexibility. Enhanced support level and lowered Telecom spending by converging voice, data and video operations.
-Project managed all client data center migrations into company data centers, which included network, servers, mainframes, applications, messaging, desktop, monitoring setup with numerous tools for servers, network, applications, facilities, etc. with 100 % success rate. Data center migrations lasted 90 days or fewer.
-BA for data center migrations, which included meeting with business units to gather requirements, identifying all business requirements, applications, documentation. Worked with business units developing test scripts during data center simulations and final migration. Scheduled regular meetings to discuss and provide documentation on migrations status and application reviews.
-Developed Disaster Recovery Plan for 2 data centers and plans for 5 clients, plan included data replication between 2 data centers, application scripts for client testing. Successfully tested data center and client DR each year.
-Developed Business Continuity plan and Emergency Notification systems for company corporate office which included departments Human Resources, Finance, Application team and CEO/CIO offices to support overall disaster recovery for the company.
-Implemented PMO methodologies and practices to ensure quality and reliable IT deliverables.
Jan. 1995 – 1996
Weichert, Licensed Real Estate
-Communicated with clients to understand their property needs and preferences.
-Delivered positive, effective sales presentations.
-Shopped, styled and staged listings.
-Marketed and sold property for clients by hosting open houses and advertising in print.
-Handled busy schedules and stayed on top of key deadlines.
-Showed properties to potential buyers and other brokers at open houses and by appointment.
-Accompanied buyers and sellers to their home inspections and appraisals.
-Continually stayed up-to-date on mortgage rates and related real estate news.
-Followed up with prospective buyers regarding properties visited at open houses and by appointment.
-Presented purchase offers to sellers for consideration.
-Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
-Conducted cold calls to increase sales.
Jan. 1982 – Feb. 2006
AIG, Project Manager/Account Manager
-Responsible for successfully migrating new client’s data centers to AIG facilities, migrations entailed knowledge transfer, migration planning, contract negations with vendors for hardware, network software, up data center simulation migrations and final migration.
-Successfully migrated 22 data centers which included engineering, insurance, bank and Wall Street financial companies. Accounted for $40 million annual revenues.
-Account Manager for each client, 4 permanent, which include daily meetings with client reviewing nightly production, review and resolved any client issues. Continually worked with clients to improve their processes, software upgrades and sell additional services.
-Responsible for building disaster recovery plans for each client and test within 6 months of migration.
-Earlier career at AIG included operations manager, production services manager, systems programmer (MVS, CICS, DB2).
EDUCATION
1/1981 – 1/1982 Kean College
2010 ITIL 3 Foundation Certificate
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