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Haskell, NJ
... • Analyzed user requirements to perform configuration, installation, moves & disposal of software products • Dispatched technicians to remote sites using ATS helpdesk. • Provided End User Technical Support: Lotus Notes email setup & issues, Imaging, ...
- 2021 May 01
Pompton Lakes, NJ
... TECHNICAL • Confident: Redmine, Jira (Bug-tracking), Trello (Task Management), Zoho (Helpdesk), VPN,,MS Office Excel, Word. • Basic: HTML, SQL, CSS, Selenium IDE (QA). PROFESSIONAL EXPERIENCE September 2019 till present, Technical support engineer ...
- 2021 Apr 05
Hawthorne, NJ
... of Sigma Pi Sigma: Honors Society of Physics Students TECHNICAL SKILLS • Programming Languages: C++, C#, Python, Java, VHDL • Operating Systems: Windows, MacOS, Linux • Computer Applications: Visio, G Suite, O365, Windows Active Directory, Helpdesk
- 2021 Apr 04
Briarcliff Manor, NY
... helpdesk tickets Desktop Support Analyst - Contract Friedman Williams / Acorda Therapeutics - Ardsley, NY June 2018 to January 2019 • Worked as a helpdesk technician supporting over 500 users resolving problems for in house and remote users. ...
- 2020 Dec 24
Greenwich, CT
... Helpdesk requires person-to-person support with the users for a variety of issues, including hardware repair, software troubleshooting and installation, and application support. Solving hardware/software conflicts related with the installation of ...
- 2020 Dec 22
Yonkers, NY
... • Reduced average new helpdesk tickets submitted per week by 75.2% by analyzing ticket cause. • Designed and rebuilt the entire network infrastructure for 27 sites within first two years hired. • Saved over $1000 per month by renegotiating all ...
- 2020 Nov 20
Towaco, NJ
... Expert and highly familiar with a wide variety of Computer Networks, Security, Technical Support, Infrastructure and Operating Systems, Helpdesk Administration, Virtualization, Cloud Computing (Microsoft Azure and Amazon Web Services). Possess MS ...
- 2020 Nov 16
Kinnelon, NJ
... Manage helpdesk functions for external customer service. Manage teams to coverage 24/7 for helpdesk and incidents. Manage business impact for incidents, outages and problems, escalation to upper management and appropriate teams. Report the technical ...
- 2020 Sep 17
Teaneck, NJ
... EXPERIENCE Metropolitan Commercial Bank (New York, NY) Helpdesk Manager October, 2019 to July, 2020 Supervised Helpdesk team. Fielded, recorded and responded to all service requests, assigning as needed. Provided hands-on help desk support for ...
- 2020 Aug 23
Ridgewood, NJ
... Industry: Chemical, Great Lakes Chemical IN Project Description/Scope: Enable - 4.70 FI/CO Helpdesk support after going live with upgrade for Great Lakes Chemical Corporation Role: Senior FI/CO Consultant Duration: 08/2004 – 12/2005 Responsibilities ...
- 2020 Jul 13