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Results-Driven Customer Service Leader resume
Columbus, OH
... 2022-October 2022 Crew leader • Panera Bread May 2023-Current Shift Supervisor • Arbys Company Responsibilities: overseeing daily operations, managing staff, ensuring compliance with basic regulations, and providing exceptional customer service. ... - Dec 15
... 2022-October 2022 Crew leader • Panera Bread May 2023-Current Shift Supervisor • Arbys Company Responsibilities: overseeing daily operations, managing staff, ensuring compliance with basic regulations, and providing exceptional customer service. ... - Dec 15
Senior Cybersecurity & Incident Response Leader
Columbus, OH
... SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst Goodwill Columbus Dec 2021 - Nov 2023 • Analyzed internal threat ... - Dec 12
... SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst Goodwill Columbus Dec 2021 - Nov 2023 • Analyzed internal threat ... - Dec 12
Data-Driven Solutions Architect for Cloud Analytics
Columbus, OH
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ... - Dec 12
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ... - Dec 12
Operations Leader with Diverse Customer Service Background
Columbus, OH
... Columbus, OH Overseeing day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also ... - Dec 12
... Columbus, OH Overseeing day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also ... - Dec 12
Customer Service & Accounts Specialist Professional
Columbus, OH
... • Maintain detailed and organized records of client interactions and account updates, leveraging data systems to track performance and ensure service quality. • Achieve and exceed key performance indicators (KPIs) including customer satisfaction, ... - Dec 12
... • Maintain detailed and organized records of client interactions and account updates, leveraging data systems to track performance and ensure service quality. • Achieve and exceed key performance indicators (KPIs) including customer satisfaction, ... - Dec 12
Operations Leader and CDL-A Driver with Mentorship Experience
Columbus, OH
... - Transferrable skills in logistics coordination, negotiation, and customer service. n Education Salem University — Salem, WV • Completed Coursework: M.S. in Education (1999) • B.S. in Youth & Human Services & Criminal Justice (1998) • Captain of ... - Dec 11
... - Transferrable skills in logistics coordination, negotiation, and customer service. n Education Salem University — Salem, WV • Completed Coursework: M.S. in Education (1999) • B.S. in Youth & Human Services & Criminal Justice (1998) • Captain of ... - Dec 11
Efficient Administrative & Ops Professional with Clearances
Columbus, OH
... and customer-facing functions in both public and private sectors. Professional Summary Results-driven administrative and operations professional with over 10 years of experience in facility coordination, technical support, customer service, and ... - Dec 11
... and customer-facing functions in both public and private sectors. Professional Summary Results-driven administrative and operations professional with over 10 years of experience in facility coordination, technical support, customer service, and ... - Dec 11
Senior SIGINT Analyst and National Security Specialist
Sunbury, OH
... government contracting, and academic environments, bringing a deep commitment to national security and public service. ... Guard Supervisor Anchor Security Delaware, OH 12/2024–Present Provide armed and unarmed static security for customer sites ... - Dec 10
... government contracting, and academic environments, bringing a deep commitment to national security and public service. ... Guard Supervisor Anchor Security Delaware, OH 12/2024–Present Provide armed and unarmed static security for customer sites ... - Dec 10
Customer Service Specialist with 10+ Years Experience
Columbus, OH
KAY MALLOW PROFILE Throughout my professional journey, I have consistently demonstrated a strong ability to please clients, which has served me exceptionally well in customer service. With over 10 years of experience in this field, I possess ... - Dec 09
KAY MALLOW PROFILE Throughout my professional journey, I have consistently demonstrated a strong ability to please clients, which has served me exceptionally well in customer service. With over 10 years of experience in this field, I possess ... - Dec 09
PhD Chem Eng: Corrosion Inhibition & Modeling
Westerville, OH
... Education • PhD, Chemical Engineering Ohio University Athens, Ohio Fall 2018 to Spring 2025 Dissertation: “Experimental and theoretical study of CO2 corrosion inhibition persistency” Supervisor: Dr. Marc Singer • Bachelor, Chemical Engineering ... - Dec 05
... Education • PhD, Chemical Engineering Ohio University Athens, Ohio Fall 2018 to Spring 2025 Dissertation: “Experimental and theoretical study of CO2 corrosion inhibition persistency” Supervisor: Dr. Marc Singer • Bachelor, Chemical Engineering ... - Dec 05