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Columbus, OH
... process • Able to recognize call dispositions and call types • The ability to create inquiries, escalations, and VSP Customer Retention Representative Triligent - Columbus, OH April 2016 to June 2023 • Inbound Calls • Upsell third party products • ...
- Sep 11
Orange Township, OH, 43035
... Strong track record in churn prediction, compliance automation, and KPI design, driving measurable improvements in retention, risk management, and audit readiness. Collaborative professional thriving in Agile/Scrum environments, translating complex ...
- Sep 10
Worthington, OH
... Core Competencies Employee & Labor Relations HR Risk Mitigation & Compliance Strategic HR Planning Talent Acquisition & Retention Organizational Development Workforce Planning & Readiness HR Policies & Program Implementation Compensation & Benefits ...
- Sep 08
Canal Winchester, OH
... unavailability of items that they ordered but were no longer in stock offering gift cards for their trouble and customer retention TECHNICAL SKILLS Collaboration Tools: Zoom, Teams, WhatsApp, phone, email, text Productivity & Accounting Software: ...
- Sep 05
Hilliard, OH
... reduced average response time by 15% and improved customer retention. Partnered with cross-functional teams to define data requirements, develop user stories, and prioritize backlog tasks; translated business needs into technical solutions to ...
- Aug 26
Columbus, OH, 43215
... Delivered professional support with a focus on customer satisfaction and retention. Owner / Operator Surface Studios of Columbus – Columbus, OH January 2017 – June 2018 Oversaw day-to-day operations for a residential and commercial restoration ...
- Aug 11
Columbus, OH
... Listened to staffs needs, and restructured personnel shifts and assignments, resulting in an Increase in retention by 20%, and Created documentation surrounding safety, established training two times per tree months, and regularly audited safety ...
- Aug 08
Columbus, OH
... Developed and maintained dashboards and reports using Tableau and Power BI to communicate key performance indicators (KPIs) such as policyholder retention, claims ratio, and premium growth to stakeholders. Implemented automated data pipelines for ...
- Aug 04
Columbus, OH
... Enhanced retention and engagement by aligning employee lifecycle improvements with talent pipeline goals. HR Director Reliable Appliance Installation, Inc. Westerville, OH 04/16 – 08/20 Reduced operational costs by $22,000+ annually for a 120 ...
- Aug 04
Columbus, OH
... CORE SKILLS - HR Functions: Documentation handling, employee coaching, training,occasional terminations - Leadership & Team Development: Training and mentoring teams of 10–15 employees, retention - Quality Control & Compliance: Expertise in re ...
- Jul 31