| Distance: | Resume alert | Resumes 1 - 10 of 181 |
Network Engineer Project Management
Powell, OH
... for critical dates and other relevant information pertinent to circuit installation Initiated appropriate levels of escalation, both internally and externally, on orders in jeopardy of missing due dates OTHER RELEVANT EXPERIENCE Columbia Energy ... - Sep 23
... for critical dates and other relevant information pertinent to circuit installation Initiated appropriate levels of escalation, both internally and externally, on orders in jeopardy of missing due dates OTHER RELEVANT EXPERIENCE Columbia Energy ... - Sep 23
Call Center Service Representative
Canal Winchester, OH
... Analytical skills Patient De-escalation skills Growth Mindset Problem Solving and/or Troubleshooting skills Department of Defense, 32 years EDUCATION Franklin University, MBA, incomplete Park University, Bachelor of Science, Management/Accounting - Sep 05
... Analytical skills Patient De-escalation skills Growth Mindset Problem Solving and/or Troubleshooting skills Department of Defense, 32 years EDUCATION Franklin University, MBA, incomplete Park University, Bachelor of Science, Management/Accounting - Sep 05
Project Manager Technical
Dublin, OH, 43017
... ●Adept at establishing Project Governance standards with communication cadence and SLAs, agreed escalation matrix, risk and mitigation registry, and SPOC identification. ●Utilized Agile methodologies to manage IAM projects, facilitating regular ... - Aug 28
... ●Adept at establishing Project Governance standards with communication cadence and SLAs, agreed escalation matrix, risk and mitigation registry, and SPOC identification. ●Utilized Agile methodologies to manage IAM projects, facilitating regular ... - Aug 28
Technical Support Systems Administrator
Columbus, OH
... Applied Identity Threat Detection and Response (ITDR) techniques to uncover credential misuse and privilege escalation. • Deployed RMM platforms (Kaseya, Atera, WSUS) for centralized patch management and asset inventory tracking. Procured ... - Aug 15
... Applied Identity Threat Detection and Response (ITDR) techniques to uncover credential misuse and privilege escalation. • Deployed RMM platforms (Kaseya, Atera, WSUS) for centralized patch management and asset inventory tracking. Procured ... - Aug 15
Desktop Support Customer Service
Columbus, OH
... Implemented a vendor escalation matrix, improving issue resolution times Logged and tracked vendor support tickets using ServiceNow to ensure timely responses and resolutions. Streamlined the vendor approval workflow, reducing onboarding time and ... - Jul 30
... Implemented a vendor escalation matrix, improving issue resolution times Logged and tracked vendor support tickets using ServiceNow to ensure timely responses and resolutions. Streamlined the vendor approval workflow, reducing onboarding time and ... - Jul 30
Compliance Officer Anti-Money Laundering
Columbus, OH
... • Trained new team members on internal platforms, customer care scripts, and escalation procedures. • Maintained performance metrics and compliance with data privacy standards in a high- volume contact center. EDUCATION • M.B.A. – Finance, Ashland ... - Jul 24
... • Trained new team members on internal platforms, customer care scripts, and escalation procedures. • Maintained performance metrics and compliance with data privacy standards in a high- volume contact center. EDUCATION • M.B.A. – Finance, Ashland ... - Jul 24
Commercial Insurance Project Management
Columbus, OH
... 75 calls per day as a secondary line of escalation- working to maintain company goals of resolution on first call/contact. November 2007 – August 2018 Regional Customer Service Manager Percepta, LLC ● Melbourne, FL Attained white belt status leading ... - Jul 16
... 75 calls per day as a secondary line of escalation- working to maintain company goals of resolution on first call/contact. November 2007 – August 2018 Regional Customer Service Manager Percepta, LLC ● Melbourne, FL Attained white belt status leading ... - Jul 16
Data Entry Customer Service
Columbus, OH
... 03/2012 – 10/2013 Handled collections and skip tracing Mitigated accounts prior to legal action Managed customer escalation to resolve past due balances Problem-solved to find customers solutions to debts Weltman, Weinberg & Reis Grove City, ... - Jul 03
... 03/2012 – 10/2013 Handled collections and skip tracing Mitigated accounts prior to legal action Managed customer escalation to resolve past due balances Problem-solved to find customers solutions to debts Weltman, Weinberg & Reis Grove City, ... - Jul 03
Customer Service Medical Assistant
Columbus, OH
Thomas E Hobbs **** ***** **** ***, ********, OH• 614-***-****• *********@*****.*** Seasoned customer service professional with over 29 years of experience at a Fortune 500 utility company, specializing in escalation management, data auditing, and ... - Jun 23
Thomas E Hobbs **** ***** **** ***, ********, OH• 614-***-****• *********@*****.*** Seasoned customer service professional with over 29 years of experience at a Fortune 500 utility company, specializing in escalation management, data auditing, and ... - Jun 23
Project Manager Business Operations
Columbus, OH
... and documentation of client coding, billing and reimbursement processes Identify issue management and follow appropriate escalation process Communicate and recommend pro-active issues/solutions back to project team Work on-site with customers to ... - Jun 22
... and documentation of client coding, billing and reimbursement processes Identify issue management and follow appropriate escalation process Communicate and recommend pro-active issues/solutions back to project team Work on-site with customers to ... - Jun 22