Compliance Officer Anti-Money Laundering

DEMBA NDIATH, M.B.A

Brooklyn, New York **********@*****.*** +1-614-***-****

LinkedIn: https://linkedin.com/in/demba-ndiath-m

PROFESSIONAL SUMMARY

Detail-oriented and strategic Compliance and Risk Professional with over 6 years of experience in Anti-Money Laundering (AML), governance, financial crime prevention, and regulatory compliance. Adept at managing high-risk inquiries, cross-functional stakeholder collaboration, and enhancing compliance frameworks in fintech and financial services. Proven leadership as Chief Compliance Officer, with expertise in due diligence, sanctions screening, KYC/AML policy development, and external partner management.

PROFESSIONAL EXPERIENCE

• Chief Compliance Officer

Jootal – Brooklyn, New York (Hybrid) Jan 2024 – Present

• Spearheaded the development and implementation of Jootal’s AML program for cross- border remittances and investments.

• Led risk assessments and compliance audits aligned with the Bank Secrecy Act (BSA), FinCEN guidelines, and state MSB regulations.

• Acted as the primary liaison with financial partners including Cybrid, Plaid, Persona, and African payment facilitators for KYC, transaction monitoring, and reporting.

• Drafted and enforced company-wide compliance policies covering data security, user authentication, and regulatory filings.

• Delivered employee training and internal audits to strengthen internal controls and mitigate financial crime risks.

• Compliance Analyst (AML & Risk Review)

U.S. Bank – Columbus, Ohio February 2021 – March 2025

• Performed enhanced due diligence (EDD), transaction monitoring, and sanctions screening for high-risk customers and businesses.

• Reviewed customer accounts for suspicious activity, created SARs, and conducted periodic account reviews.

• Collaborated with internal audit teams during regulatory examinations and risk assessments.

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• Court Orders & Levies Specialist / Dispute Analyst JP Morgan Chase Bank – Columbus, Ohio August 2018– January 2021

• Processed legal orders including garnishments, levies, and subpoenas while ensuring compliance with state and federal regulations.

• Conducted financial investigations to assess fraud claims and resolve customer disputes under Reg E guidelines.

• Coordinated with legal and compliance teams to maintain audit trails and respond to regulatory requests.

• Trip Specialist (Customer Success & Conflict Resolution) HKT Teleservices – Columbus, Ohio Apr 2017 – August 2018

• Assisted customers via inbound/outbound calls with trip planning, host issues, and platform navigation for a leading global hospitality client.

• Resolved complex conflicts involving cancellations, refunds, and host-guest disputes while maintaining high customer satisfaction.

• Trained new team members on internal platforms, customer care scripts, and escalation procedures.

• Maintained performance metrics and compliance with data privacy standards in a high- volume contact center.

EDUCATION

• M.B.A. – Finance, Ashland University – Ashland, Ohio (2019-2020)

• Master’s in Communication, University of Nice Sophia Antipolis ( 2014-2015)

• Master’s in Public Law, University of Nice Sophia Antipolis, France ( 2015-2016)

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CERTIFICATIONS

• Certified Anti-Money Laundering Specialist (CAMS) – In Progress

• Certificate in AML & Counter-Terrorism Financing TECHNICAL SKILLS

AML Monitoring Systems, Sanctions Screening, KYC/CDD/EDD, FinCEN Reporting, Legal Orders, Risk Assessment, Plaid, Persona, Cybrid, Microsoft Office, Salesforce, Zendesk, Compliance Audits

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