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Powell, OH
... creating a welcoming atmosphere from the moment of arrival ●Logged call interactions and service notes in the hotel’s property management system for consistent guest service tracking ●Provided 24/7 front-line customer support via phone, handling an ...
- Jan 05
Columbus, OH
... • Handled all intake calls to sell CK at the point of call. This made the actual in-home sales process more efficient and increased my closure rate to 96%. • Maintained records and reports (KPI’s) on a weekly basis to report at daily team meeting. • ...
- Jan 01
Columbus, OH
... Gap Inc., Groveport, OH 09/2020 – 01/2021 Customer Service Representative / Call Center Answered inbound phones, provided individuated sales and customer service, and processed payments. Assisted customers with placing online orders. Located and ...
- 2025 Dec 28
Columbus, OH
... • Assist supervisors with shift close-out reporting and performance tracking to support operational planning. EDUCATION High School Diploma Albert Academy School USA July 2020 • Coursework includes English, U.S. History, Biology, Algebra II, ...
- 2025 Dec 26
Columbus, OH
... Conduct an average of 200 prospecting (professional & industrial) call per week. Sales Accomplishments: oOn Track to Achieve President’s Club YP Marketing Solutions - Columbus, OH January 2015–August 2017 -(Name changed to DexYP) Digital Media ...
- 2025 Dec 25
Columbus, OH
... Senior Account Executive Perceptionist - (PercepCo, LLC.) January 2015 - June 2017 Responsible for driving new business and growing existing client base with services for online Contact Management, Scheduling, Field Service Dispatch/Call Reporting ...
- 2025 Dec 22
Columbus, OH
... • Support deployment, decommissioning, and inventory tracking of data center assets • Collaborate with NOC, engineers, ... 24/7 shift work, weekends, and on-call rotations • Strong communication and documentation skills • Eligible to work in U.S. ...
- 2025 Dec 19
Columbus, OH
... ● Designed and implemented automated ETL pipelines using Delta Live Tables (DLT) with Expectations to enforce data quality and lineage tracking, reducing operational incidents by over 50%. ● Established observability and recovery frameworks, ...
- 2025 Dec 12
Columbus, OH
... • Consistently met or exceeded call center performance metrics including average handle time (AHT), first call resolution (FCR), and customer satisfaction (CSAT). • Supported members in navigating appeals and grievances processes, ensuring timely ...
- 2025 Dec 12
Columbus, OH
... Filing, Order Processing Customer Support: Financial Services, Call Centers, Government & Non-Profit Services, Product ... ●Manage asset tracking, internal work requests, and employee service coordination across multiple departments. ●Oversee ...
- 2025 Dec 11