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Columbus, OH
... ● Created an auditing system that resulted in better KPI measurements. Dispatch Coordinator January 2013 – June 2017 ● Orchestrated maintenance for elite clients via work order creation and tech dispatching ● Took inbound and made outbound calls to ...
- Apr 08
Columbus, OH
... Skills Hard Skills Property & Casualty Insurance (Licensed – Ohio) Insurance Operations & Policy Administration Advanced Microsoft Excel & Data Reporting Insurance Software & System Support Budgeting, Forecasting & Financial Tracking Soft Skills ...
- Apr 08
Columbus, OH
... Professional Experience Owner • Manager • Technician Bobzilla’s Computer Service — Columbus, OH January 1992 – August 2004) • Deliver Tier 1 Technical Support, including hardware diagnostics, software troubleshooting, and system maintenance for ...
- Apr 08
Columbus, OH
... Columbus, OH Masters Project / AI Researcher August 2025 – Present • Architected a modular, scalable MCP-driven agentic AI system featuring multi-step planning, tool discovery, and human-in-the-loop controls, enabling autonomous execution of ...
- Apr 07
Columbus, OH
... ●Utilized ServiceNow to enable HR platform system migration, optimizing workflows, and determining requirements. Westfield Insurance, Insight Global, Remote Aug 2023 - Nov 2023 Sr. Business Process Analyst (Contract) ●Developed 9 process maps in 2 ...
- Apr 06
Columbus, OH, 43235
... CD automation, and large-scale distributed system management across AWS (S3, EC2, VPC, EKS, ECS, CloudWatch, IAM) and Azure. ... Designed and deployed encryption strategies using Azure Key Vault, ensuring secure key management and data protection. ...
- Apr 05
Columbus, OH
... Database Administration - DB2 DBA - Team Environment State of Ohio - Department of Taxation 1995 to 2015 Maintain development, System test, Quality Assurance and Production environments for application development for Income Tax and Business Tax ...
- Apr 05
Columbus, OH
... Planned Event Management, January 2016 - December 2018 My responsibilities included the end to end management, communication and facilitation of outages, maintenances and any application/system events that have the potential to impact CCB or their ...
- Mar 31
Columbus, OH
... 7+ years of experience in leading and managing small/large Agile programs and projects, including extensive experience in managing software development and system deployment. Exemplary team player with definitive leadership and communication skills. ...
- Mar 30
Columbus, OH
... Education Nkengafack Destiny, University of Buea * High School Diploma, June 2023 * Built and maintained a personal computer system, and Assisted with home network setup. * I have also installed tracking devices on my previous job such as wearable ...
- Mar 30