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User Experience Design Lead

Powell, OH
... • Lead in the creation of custom UX Research tools and processes, focusing on employee experience and insights, with an ... PRIOR PROFESSIONAL EXPERIENCE • Principal and Creative Director, Bonadies Creative Inc. 6/2005 - 6/2015 • Senior Producer, ... - Jun 14

Customer Representative Service

Columbus, OH
... for outstanding CSR survey results for customer satisfaction Consistently maintained high customer satisfaction ratings. Wrote a mid-grade level children's book, available online in all major outlets Certifications IT Fundamentals Training -2022 - Jun 11

Technical Writer Human Resources

Pickerington, OH
... Skills & Expertise Risk and Control Design Technical Writing Proposal Management Regulatory Compliance Change Management Process Analysis/Improvement Scheduling and Planning Gap Analysis Audit Planning Engagement Relations Research and Data Mining ... - Jun 10

Customer Service Scrum Master

Sunbury, OH
... Managed 2 direct team members who performed research, analysis and operational support for regional teams. SENIOR CONSULTANT, IT PROJECT MANAGEMENT (2004-2005) Managed $82.6m IT infrastructure assets and oversaw solution development and projects for ... - Jun 10

Release Management Specialist or DevOps Engineer

Columbus, OH
... Completed multiple documentation, research, and coordination assignments for projects outside of Release Management responsibilities. Accomplishments: Overcome limited application knowledge to create critical application and Runbook documentation ... - Jun 09

Customer Service Call Center

Columbus, OH
... Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Manage large amounts of inbound and outbound calls in a timely manner. Build sustainable relationships and engage customers by taking the ... - Jun 07

Project Management Manager

Dublin, OH
... Transitioned other OCLC.org assets (WebJunction, Developers Network, Research, & Support) to Adobe CQ. Managed WMS Integration with EBSCO Publishing. Lead effort to migrate customers from retiring systems to next generation products. Implementation ... - Jun 07

Global Hr Operational Excellence

Columbus, OH
... with a 30% improvement in the annual employee satisfaction survey •Dramatically increased the competency levels (75%+) of ... of Advanced Human Resource Studies, Institute for International Research, INCAE, Costa Rica LANGUAGES Fluent in Spanish; ... - Jun 06

Customer Service Law Enforcement

Columbus, OH
... Competencies/Skills Relationship/Rapport Direct Sales Quality Assurance Operating Procedures Supervision / Management Interpersonal Skills Analysis/Research Law Enforcement Problem Solving Budgeting Electronic Data Conversion Communication Skills ... - Jun 06

Talent Acquisition Process Improvement

Lewis Center, OH
... PREVIOUS POSITIONS HELD ● HR Service Delivery and Support Executive, Vision Comptech, India ● Lecturer/Research Associate, Vidyasagar School of Social Work, India ● Lecturer/Research Associate, Jain Vishwa Bharati University, India ● Research ... - Jun 06
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