| Resume alert | Resumes 61 - 70 of 176 |
Service Data
Columbus, OH
... monitoring the ticket queues and generating statistics. Implemented, customized, and maintained ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog and CMDB in ServiceNow. Worked on loading data into ServiceNow using import ... - 2020 Jun 24
... monitoring the ticket queues and generating statistics. Implemented, customized, and maintained ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog and CMDB in ServiceNow. Worked on loading data into ServiceNow using import ... - 2020 Jun 24
RF Engineer
Columbus, OH
... Analyze and troubleshoot any issue on the New/migrated sites, Open ticket and escalate the issue to the concern party. Maintain the KPI’s of migrated sites/clusters, after troubleshooting, optimizing and take the necessary action for each site which ... - 2020 May 03
... Analyze and troubleshoot any issue on the New/migrated sites, Open ticket and escalate the issue to the concern party. Maintain the KPI’s of migrated sites/clusters, after troubleshooting, optimizing and take the necessary action for each site which ... - 2020 May 03
Business Analyst
Columbus, OH
... data interchange), and online tools for service centers and agents • Reported on and monitored defect, issue, and ticket volumes • Involved with process mapping and process improvement initiatives AUG 2010 – DEC 2017 ANALYST / SENIOR ANALYST ... - 2020 Apr 13
... data interchange), and online tools for service centers and agents • Reported on and monitored defect, issue, and ticket volumes • Involved with process mapping and process improvement initiatives AUG 2010 – DEC 2017 ANALYST / SENIOR ANALYST ... - 2020 Apr 13
Data Life Insurance
Columbus, OH
... (TLM), AS/400 (IBM iSeries) Other tools: Informatica, APPM, Service Now ticket management, Rapid SQL 7.6.1, Putty, Guidewire, beyond compare, Scenario Analyzer Moody's tool Microsoft Team Foundation Server 2013 (TFS/MS) Microsoft visual studio 2013 ... - 2020 Apr 07
... (TLM), AS/400 (IBM iSeries) Other tools: Informatica, APPM, Service Now ticket management, Rapid SQL 7.6.1, Putty, Guidewire, beyond compare, Scenario Analyzer Moody's tool Microsoft Team Foundation Server 2013 (TFS/MS) Microsoft visual studio 2013 ... - 2020 Apr 07
Desktop Support Analyst
Columbus, OH
... • Eliminated process gaps by updatng procedural documentaton for On Call dutes, Queue Management, Incident Ticket processing, and password storage. • Conducted access administrator training when onboarding new applicatons to our team and for ... - 2020 Feb 02
... • Eliminated process gaps by updatng procedural documentaton for On Call dutes, Queue Management, Incident Ticket processing, and password storage. • Conducted access administrator training when onboarding new applicatons to our team and for ... - 2020 Feb 02
Sap MM/WM Lead Consultant
Dublin, OH
... Helped in gathering, monitoring and resolution of the ticket issues from the end users. Provided application support too to make enhancements to the existing configuration. Client : Nymonyx India Role : SAP MM Consultant Environment: SAP ECC 6.0 ... - 2019 Nov 02
... Helped in gathering, monitoring and resolution of the ticket issues from the end users. Provided application support too to make enhancements to the existing configuration. Client : Nymonyx India Role : SAP MM Consultant Environment: SAP ECC 6.0 ... - 2019 Nov 02
Lead man at International Paper
Pataskala, OH
... - Assisted Fairfield County Police Department as needed - Processed 2 arrests & 30 ticket violations Quickwire Electric, Reynoldsburg, OH: May 2013 - June 2015 - Installed energy-efficient light fixtures for customers in the AEP Grid Smart Program. ... - 2019 Sep 30
... - Assisted Fairfield County Police Department as needed - Processed 2 arrests & 30 ticket violations Quickwire Electric, Reynoldsburg, OH: May 2013 - June 2015 - Installed energy-efficient light fixtures for customers in the AEP Grid Smart Program. ... - 2019 Sep 30
Data Analyst Project
Lewis Center, OH
... Interacted with the developers to report and track bugs using ALM Tata Consultancy Services Feb-08-2012 to Aug-17-2012 Project title: Trouble Ticket Management (TTM) Client Name: Century Link, Denver Role: Test Lead /Business Analyst Environment: ... - 2019 May 03
... Interacted with the developers to report and track bugs using ALM Tata Consultancy Services Feb-08-2012 to Aug-17-2012 Project title: Trouble Ticket Management (TTM) Client Name: Century Link, Denver Role: Test Lead /Business Analyst Environment: ... - 2019 May 03
Project Management
Columbus, OH
... Project Management Institute Create documentation that defines support procedures, configuration, and best Provide support for level 2 and 3 ticket escalations. Professional Memberships migration. Developed the plan with IT team for proper patchwork ... - 2019 Mar 30
... Project Management Institute Create documentation that defines support procedures, configuration, and best Provide support for level 2 and 3 ticket escalations. Professional Memberships migration. Developed the plan with IT team for proper patchwork ... - 2019 Mar 30
Mechanical Engineering
Columbus, OH
... • Constructed a model using 2-level 3-factors factorial design fitting the empirical equation using regression analysis depending on day of travel, Type of Airline carrier, the booking time in advance and cost of the ticket as the response variable. ... - 2019 Mar 06
... • Constructed a model using 2-level 3-factors factorial design fitting the empirical equation using regression analysis depending on day of travel, Type of Airline carrier, the booking time in advance and cost of the ticket as the response variable. ... - 2019 Mar 06