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Columbus, OH, 43220
... Technical Helpdesk Representative - Performed duties with the majority of the time spent on customer service, troubleshooting and escalating individual technical issues - Troubleshoots technical issues and customer concerns within assigned areas, ...
- 2010 Dec 18
Westerville, OH, 43081
... 2008-Present Responsible for inventory, data entry, shipping/receiving Trained new employees Assigned additional tasks in helpdesk computer support, hardware troubleshooting and replacement Sears Automotive, Polaris, OH Automotive Service Writer ...
- 2010 Oct 25
Pataskala, OH, 43062
... Oversees helpdesk and network administration operations. . Project manager for Senate IT projects. . Prepares IT budget. . Documents network infrastructure. . Configures and supports remote access. . Manages seven servers and 250 desktop computers ...
- 2010 Oct 24
Columbus, OH, 43232
... Resolve employees query from helpdesk pertaining to company policies, payroll, and taxation issues. . Coordinate and promote various company activities for the employee. Business Systems Analyst, Enron Corporation - Houston, Texas 1998 - 2001 . ...
- 2010 Oct 06
Columbus, OH, 43213
... Created cases/tickets for error messages that are not fixable by helpdesk and escalate them to tier 2 or 3 helpdesk. . . Conduct problem solving techniques to identify the main problem source . Windows operating system (2000, XP, Vista) with basic ...
- 2010 Oct 02
Columbus, OH, 43227
... Provided helpdesk support to users as needed. . Operates computer equipment to ensure that tasks are processed in accordance with a schedule of operations. . Ensures that system backup procedures are successfully performed regularly according to a ...
- 2010 Sep 29
Dublin, OH, 43016
... IT Project Coordination ( IT PMO Analysis ( Demand Management(IT Helpdesk Management(IT Application Management( Project Quality Control ( Information & Reporting Systems ( Budget & Resource Planning . Software/ Hardware . SQL ( MS Project ( Lotus ...
- 2010 Sep 13
Galloway, OH, 43119
... 1996-1997 Manifest Solutions Hilliard, OH Technical Support Specialist As a Technical Support Specialist assigned to Nationwide Insurance, primary responsibility was helpdesk support for over 2000 PC users in a mixed Novell, Windows 95, Windows NT ...
- 2010 Sep 09
Columbus, OH, 43228
... Supported internal Email helpdesk. Assisted in the training of new hires. Provide timely feedback for new hires regarding performance. Prepared and sent out daily ‘End of Day’ reports to company leadership. Prepared and sent out weekly meeting ...
- 2010 Aug 28
Columbus, OH, 43215
... During tenure team was migrated to Information Technology team and assumed leadership of Information Technology customer service team (helpdesk and password management teams). . Business Enablement: Developed team of subject matter experts who ...
- 2010 Aug 04