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Escalation resumes in Columbus, OH, 43215

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Customer Service Technical Support

Columbus, OH
... Escalated the process as necessary per established escalation policies. Boeringer - Ingelhiem - Columbus, OH Apr 16 – Feb 17 Technical Support/Mobile Devices Responsible for overseeing upgrades and reconfigurations on all RF scanner guns MC9190 and ... - 2023 Aug 24

Human Resources Customer Service

Columbus, OH, 43227
... ●Tracked all billable aging service events and provided a weekly report for prioritization to VP of Field Operations as well as Director of Field Operations and Director of Key Account Management for escalation. ●Demonstrated strong Microsoft Excel ... - 2023 Aug 24

Salesforce Com Web Services

Columbus, OH
... Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc. Configured and Integrated Salesforce with Oracle database. Implemented Error ... - 2023 Aug 11

Customer Service and MA. (medical assistant)

Columbus, OH
... Transferred calls to other departments and or Leads for further escalation. Red Alert calls would transfer to a Supervisor or Management whichever was available at the time… Computer knowledge of multiple apps. and 2 monitors at one time. Hands free ... - 2023 Jul 30

Clinical Research Trials

Columbus, OH
... on areas related to quality, site performance and metrics Responsible for communicating issues in accordance with the CTM escalation pathway to the Lead CRA(s) and CRAs as appropriate Complete follow up letters for all visit types according to SOPs ... - 2023 Jul 20

General Manager Service Technician

Lewis Center, OH
... – 12/2022 Fraud Compliance Operations & Investigations (FCOI) Analyst Collect and prepare required information to determine if case escalation criteria is met Ensure all supporting documentation is entered correctly and timely Collaborate with FCOI ... - 2023 Jun 28

Customer service representative

Columbus, OH
... Applied de-escalation and limit-setting techniques to promote patient cooperation. Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients. Searched resident belongings prior to and during stays. Helped ... - 2023 Jun 12

Case management

Columbus, OH
... ●Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates. ●Attended regular trainings and maintained appropriate certifications. ●Monitored inmate behavior to prevent crime, escape attempts ... - 2023 Jun 09

Customer Service Specialist

Columbus, OH
... Demonstrated mastery of customer service expectations within specified time frames, while maintaining composure and patience in the face of difficult situations utilizing de-escalation techniques. Unemployment Claims Specialist (Adjudicator) Alorica ... - 2023 May 24

Project Manager Scrum Master

Delaware, OH
... Delivered MRP system dates and created memos or shippers when resolving supplier-caused receiving problems, inventory discrepancies, invoice holds, and payment issues prior to escalation oExamined Engineering Change Notices (ECNs) to ensure ... - 2023 May 09
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