Dee Anna L. Davis

Availability: Open to Unconventional Opportunities Cell: 614-***-****

RESUME

Experience Summary:

●7+ years’ experience as a Human Resources – Payroll Data Entry/Clinical Coordinator/Human Resources Administrator

●Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Access); Microsoft365

●Paychex, ADP, AS400, Formdox, Paycor, De Vero, PeopleSoft, Oracle, KRONOS, Great Plains, Novell, HRIS, SAP and AXXESS.

●Financial Statements, Credit/Collections, Accounts Payable, Payroll/Taxes, Accounts Receivable, General Journal Entries and Management/Leadership; HIPPA rules & guidelines: FMLA; Worker’s Comp (WC); New Hire Reporting; HHC timesheet calculation. Dr’s orders; 485s; medical terminology; Medical Records Management

●Workbrain, EASI, Lotus Notes, OAKS, ITAS, CICS, Worklio, HubSpot, Zendesk; Monday.com; V-Look-up; pivot tables

Education:

Bachelor’s in Healthcare Administration/Management – Southern New Hampshire University – Manchester, NH 2024

Associate’s in Accounting - Trumbull Business College - Warren, OH. 1991

Experience:

03/2022-Present Creative Financial Staffing—IMPACT COMMUNITY ACTION

Title: Bookkeeper (Contractor)

●Worked for a leading non-profit in the Columbus market.

●Fantastic leadership team, worked closely with the CFO.

●Had to be a team player in a laid-back environment.

●Protected their employees by taking into consideration their morals and values.

●Here’s what my former coworkers say about working here:

o“The organization has strong values and gives back and empowers the community.”

o“The organization is passionate about helping others succeed in life!”

o“This organization's focus is on housing stability for those in need.”

RESPONSIBILITIES OF THE BOOKKEEPER:

●Reviewing all purchase authorizations (PAs) that have been approved.

●Coding purchase authorization to the system (GMS).

●Creating the check run and uploading data to the bank.

●Solid general accounting/finance knowledge and implementation

●Familiar working in various software packages--Grant Management Systems.

●Solid computer skills/Excellent data entry—Microsoft Office Suite

●Critical attention to detail—Strong research ability, detail oriented & organizational skills

02/2021-02/2022 Doyle Human Capital Management, Gahanna, OH

Title: Client Implementation Specialist

●Collecting demographics of new clients; entering info into HCM system; Customizing HCM system to meet the customer’s needs.

●Reviewing timesheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

●Processing paperwork for new employees and entering employee information into the payroll system.

●Computing salaries, wages, bonuses, deductions, and net pay.

●Recording employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records and ensure that all employees are classified properly.

●Providing high-quality customer service by helping clients prioritize their needs and ensuring to solve their problems in a timely manner.

09/19-02/20 Surge Staffing, Columbus, OH

Title: Shipping Clerk—Taylor Communications, Grove City, OH

●Ship Link/TC Shipper, EFI Monarch and Print Stream-Stream Line Fulfillment

●Tracking shipment numbers, inputting shipment costs and verifying the method of shipment--to assure deadline for delivery is met

●Signing documentation in jackets as packages shipped-out; in-house shipment and delivery of stock.

●Daily usage of FedEx, UPS, World Ship (IMEX) logistics software

●Scanning bar codes to verify shipment cost, quantity, shipping method and ship-to addresses

●Training incoming co-workers on logistics, company shipping process and logistics software

●Closing out/Running end-of-day reports in Ship Link, FedEx, UPS and Pro Ship Velocity

●Bulk shipping, inspecting, Poly wrapping, packaging of finished product; verifying overages/correction of shortages

●Completing work orders correctly and meeting deadlines in a timely manner to deliver the ultimate customer experience

●Delivering excellent internal and external customer service and phone etiquette by answering shipping questions face-to-face, by phone or email.

●Affixing labels on packages being shipped/providing tracking numbers to account managers and customer service reps as needed.

●Active participation in team/department meetings

●Assisting Quality Control when verifying quality of work

●Restocking shipping supplies, cleaning working area/loading trucks via hand-lift.

11/18 – 01/19 Artech Information Systems, Morristown NJ

Title: Payroll Administrator—Columbia Gas of Ohio (Contractor)

●General understanding of the payroll process is a must.

●Paid close attention to detail in a fast-paced environment.

●Used Lotus Notes to communicate between several different internal/external departments.

●Required at least an intermediate knowledge of excel; as well as professional telephone etiquette.

●Interacted with employees of all levels and backgrounds.

●Required a superior eye for detail; had to be familiar with calculating state taxes and collecting endorsed state certificates; performing employee demographic updates and updating and maintaining Excel Spreadsheets; producing spreadsheet/admin reports as requested

●Handled the general and more complex payroll processing, account reconciliation, accounts payable, processing check request and more.

●Worked closely with the payroll team, also provided administrative assistance that included maintaining filing systems, AS 400 generated reports, etc.

●Solid understanding of generally accepted payroll principles and experience with general office tasks

●A fast-paced environment that could have you working on payroll one day/setting up printer maintenance the next/and assisting H/R on the following day.

06/18 – 10/18 AineCare/Sunrise Family Health Care, Columbus OH

Title: Human Resources Manager– Payroll (Short Term)

●Responsible for providing HR expertise, guidance and support to the employees and management team.

●Managed daily HR Administration, collaborates with internal and external resources to seek and develop process improvement.

●Ensured all payroll related functions are carried out at optimum standard in accordance with company policies, procedures and work practices as well as oversight of all human resources issues of the agency to guarantee compliance with all federal, state and local regulations.

●My position required strong clinical healthcare recruiting experience as well as HR Generalist duties at times.

●Conducted new employee orientations; administers pre-employment tests and tracks results.

●Performed pre- and post-employment screenings and tracks results.

●Performed Exclusion Audits for all staff upon hire and as required thereafter.

●Participated in administrative staff meetings and attended other meetings and seminars.

●Performed customer service functions by answers employee requests and questions for all HR issues

●Assisted with updating HR paperwork and documentation as needed.

●Verified I-9 documentation and uses E-Verify.

●Processed termination paperwork.

●Generated reports for department heads as needed.

●Acted as a liaison for FMLA and other LOA for employees.

●Compiled necessary reports for federal, state, and local reporting requirements.

●Filed HR documentation appropriately.

●Maintained employee database, office phone lists, and field staff phone lists.

●Generated appropriate job advertisements as requested by department managers to fulfill agency staffing needs.

●Established access, creates initial passwords and resets password as needed for DE Vero Medical Records System.

●Maintained & verified new hire credentials.

●Performed other related duties as required and assigned by Owner/Administrator.

●Mentored employees, conducted performance evaluations, counseled and provided disciplinary actions to assigned personnel, and worked to facilitate individual and team development that drives positive results.

●Excellent computer, organization, interpersonal, problem solving, time management and communication skills, both verbal and written.

●Team player, flexible, detail oriented and able to work independently.

10/17 – 06/18 United Home Health Care Services, Columbus OH

Title: Data Entry/Clinical Coordinator/Human Resources Administrator

●Scheduled upcoming recertification checklist for field/clinical staff and scheduling upcoming and completed aide visits.

●Researched and assigned nursing staff to meet the client’s homebound needs.

●QA Aide timesheets for accuracy and overlapping times; entering completed hours for prior week into AXXESS System for billing.

●Coordinated aide time sheets with authorized hours before entering into Excel Spreadsheet for bi-weekly payroll.

●Entered all physical therapy notes into AXXESS System; faxing and/or mailing Physician Orders that require the attending physician’s signature.

●Professionally answering incoming calls on intake/referral services, insurances accepted and field/office staff availability.

●Interacted with Case Manager’s, PCP office administration and referring agency services on patient’s needs, plan of care, medication list, therapy needs and our ability to staff the referral.

●Generated and prepared recertification packages for upcoming recertification’s due.

●Met deadlines on upcoming payroll and invoices due for physical therapy billing purposes.

●Familiar with Medicare/Medicare, Care Source, Passport, Buckeye, Private Pay, Waivers and Molina insurances

●Created and updated Criminal Background Check Log for all employees.

●Created spreadsheet for tracking the expiration date of employee acquired credentials.

●Audited current employee files for missing documents and/or annual documents that need to be updated.

●Attended staff meeting to update employees on company policy changes and federal guidelines for home health care as needed.

●On-Boarding of employees including orientation, trained (office support staff), continued education opportunities, Yearly In-Service requirements, coached, disciplinary actions up to and including termination.

05/12 – 05/17 Tashay 1 Home Health Care – Columbus OH

Title: Director of Human Resources

●Developed organization strategies by identifying and researching human resources issues; contributing information, analysis and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.

●Implemented human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.

●Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.

●Supported management by providing human resources advice, counsel, and decisions; analyzing information and applications; guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values; complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

02/16 – 01/17 Randstad Staffing Services, Columbus OH

Title: Service Delivery Billing Coordinator--Vertiv (Contractor)

●Contacted customers via phone immediately following a Service request to obtain customer PO & Billing requirements. If a customer didn't respond to phone calls and messages, contacted via email and/or USPS.

●Worked as a liaison to the Master Data Management Team to assure customers are set up properly within all systems (SMS, LES, Oracle and Bill Trust).

●Communicated with Local Area Offices what the customer expectations are to avoid scope creep.

●Worked with Service Delivery Administrators regarding customer invoicing requirements so that customers receive proper invoicing as per the customer request.

●Tracked all billable aging service events and provided a weekly report for prioritization to VP of Field Operations as well as Director of Field Operations and Director of Key Account Management for escalation.

●Demonstrated strong Microsoft Excel (Pivot Table, VLOOKUP), Word, and Outlook skills.

●Required a good understanding of Accounts Receivable as well as general accounting practices.

●AS400 system-based work environment.

05/11 – 09/11 J P Morgan Chase, Columbus OH

Title: Customer Care Specialist (Short Term)

●Assisted internal and external customers with loan/line of credit questions and maintenance on existing accounts; communicating with Banker's thru electronic mail or by phone the status on customer's account balance, fees due and/or blocks placed on the account.

●Educated bankers on how to navigate the system to collect data necessary for the customer to maintain a good credit standing; assisting bankers with payoff/rate quotes, paid in full letters, funding the loan/exception funding.

●Provided our customer with the necessary documentation for closing on loan or loan in process complying with third party verification process, disclosures and adhering to company policies and procedures.

07/03 – 03/08 Ohio Department of Taxation, Columbus OH

Title: Tax Commissioner's Agent

●Communicated with internal & external departments on taxpayer issues or concerns, researched taxpayer or department issues in regards to billing notices; manipulated Integrated Tax Accounting System (ITAS) to update taxpayer's credits & deductions, completed necessary classes & workshops to be promoted.

●Strong use of logic & reasoning to identify the alternative solutions, conclusions or approaches to problems; handled highly sensitive confidential information; expedited oral & written correspondence to advise taxpayers on their specific tax issue or concerns in an assertive and proactive demeanor.

●Worked from daily edit sheet to manipulate Integrated Tax Accounting System (ITAS) system information; created spreadsheets to input data collected to update tax & taxpayer information; kept current w/sales & use tax laws changes statewide; used advanced logic & reasoning to identify the strengths & weaknesses of alternative solutions, conclusions, and/or approaches; compliance with current tax laws was the ultimate goal.

●Researched & resolved sales & use tax issues, notices & inquires; expedited oral & written correspondence to advise taxpayer of tax guidelines, deadline issues & how to eliminate them; worked w/ internal & external departments plus the Attorney General's office to compile data necessary for sales & use tax process; handled highly sensitive personal and business material in a professional demeanor.

06/1996 - 07/2003 Sofa Express, Columbus, OH

Title: Payroll Supervisor

●Processed payroll for 2500 employees including: database maintenance, financial report generation & auditing, payroll data entry, balanced with GL, printed, sorted & distribution of checks.

●Prioritized multiple tasks efficiently & maintained a high level of skill and accuracy with sensitivity and confidentiality; processed child support & garnishment paperwork or deductions; ensured precise calculations of pay, based on company policies & procedures, pay contracts & labor laws; acted as a liaison between employee & employer demonstrating excellent customer care for payroll department.

●Analyzed employee information to comply with federal, state, and local tax laws; trained & oriented new hires; overseen quarterly & annual performance evaluations, generated monthly, quarterly & annual reports to assist the controller in closings.

●Used HRIS, ADP, Peachtree & QuickBooks software; demonstrated leadership qualities & techniques; coordination of people & resources, familiar with LOA, COBRA, FMLA, EEO policies & procedures; W2 & 1099 preparation, medical, retirement benefits, & current payroll tax laws.

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