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Resumes 91 - 100 of 158 |
Columbus, OH
... Daily Defect Status meetings with the project team and external vendors for issue escalation and resolution Hewlett Packard Jan,’10 – Jul, ‘10 QA Lead (Supply Chain) Project Description: Purpose of the iGSO project was to implement SAP ERP system. ...
- 2018 Oct 15
Powell, OH
... Rally experience Adept at assessing viewpoints of the development team and other stakeholders and getting their buy-in to reorganize sprint backlog priorities to better align with long-term product roadmap Resolved high-level escalation issues with ...
- 2018 Aug 28
Orient, OH
... Mar 2009 – Dec 2014 Global OTC Escalation /Credit Supervisor, CareFusion/CAH Worked with India team to resolve customer complaints with our billing and customer service teams so that the customer could process our invoices for payment. Placed calls ...
- 2018 Aug 17
Columbus, OH
... • Technical Escalation: Responsible for supporting and cross-training other field technicians, also responsible for escalating to higher technical resources when needed to resolve issues/outage/impairments which do not have an identified resolution ...
- 2018 Jul 17
Columbus, OH
... Core Competencies Healthcare Customer Service Functions Patient Account Coordination & Management Customer Service Office Correspondence PROFESSIONAL EXPERIENCE Heathnet Federal Services, Columbus, Ohio 2017-present PC3 Escalation Specialist ...
- 2018 Jun 24
Dublin, OH
... When there is any escalation from the customers, KANA was releasing Patches based on the customer request, to handle the particular problem. I have handled all phases of i18N, L10N Testing till releasing at RTT. Environment: UNIX (HP, AIX, SOLARIS), ...
- 2018 Jun 04
Columbus, OH
... Performed troubleshooting, while maintaining trouble ticket tracking, following internal/external Escalation procedures and customer notifications. Configured Cisco Routers for OSPF, IGRP, RIPv2, EIGRP, Static and default route. Worked on HSRP and ...
- 2018 Feb 27
Hilliard, OH
... • Physical security priority specialist (PSO under direction of the DHS) • Promote physical security utilizing patrols and escalation of force practices • Conduct foot and vehicle patrols to maintain building and property security • Maintain Federal ...
- 2018 Feb 15
New Albany, OH
... ●Serve as senior escalation point for incident/problem management process for US State projects. ●Managed global delivery team in India to deliver Ohio State projects. ●Made significant contributions in winning a RFP contract with Ohio Department of ...
- 2018 Feb 06
Columbus, OH
... – Current Business Class Technical Support Rep Tier III Remote troubleshooting of ISP provided equipment, modem scripting, billing inquiries, payment processing, technician scheduling, escalation management, order entry, and general customer care. ...
- 2018 Jan 08