| Resume alert | Resumes 81 - 90 of 795 |
Senior Service Desk Analyst
Mount Holly, NC, 28120
... Responsible for quality assurance of the Service Desk by auditing recorded inbound/outbound calls to the Service Desk as well as quality review of tickets submitted and worked by the Service Desk team. Creation, audit and implementation of Standard ... - Feb 06
... Responsible for quality assurance of the Service Desk by auditing recorded inbound/outbound calls to the Service Desk as well as quality review of tickets submitted and worked by the Service Desk team. Creation, audit and implementation of Standard ... - Feb 06
Customer Service Risk Management
Concord, NC
... Collector II, 04/2010-6/2012 Answered high volume of inbound/outbound calls utilizing an automated dial system to contact customers whose accounts were in a delinquent status. Reviewed customers' financials, negotiated terms and developed effective ... - Feb 04
... Collector II, 04/2010-6/2012 Answered high volume of inbound/outbound calls utilizing an automated dial system to contact customers whose accounts were in a delinquent status. Reviewed customers' financials, negotiated terms and developed effective ... - Feb 04
Customer Service Accounts Payable
Rock Hill, SC
... Meet daily the established performance standards such as (Package Completion rates, Meeting ASA requirements, Repayment plan, Trial Plan Success, timely completion of Customer follow up on decisions) through Inbound and Outbound telephone contact ... - Feb 03
... Meet daily the established performance standards such as (Package Completion rates, Meeting ASA requirements, Repayment plan, Trial Plan Success, timely completion of Customer follow up on decisions) through Inbound and Outbound telephone contact ... - Feb 03
Customer Service Finance Manager
Rock Hill, SC, 29732
... 5/2006-6/2007 STREAM GLOBAL SERVICES SALES CONSULTANT: • Manage large amounts of inbound and outbound calls in a timely manner; Page 2 of 2 • Follow communication “scripts” when handling different topics; • Identify customers' needs, clarify ... - Feb 02
... 5/2006-6/2007 STREAM GLOBAL SERVICES SALES CONSULTANT: • Manage large amounts of inbound and outbound calls in a timely manner; Page 2 of 2 • Follow communication “scripts” when handling different topics; • Identify customers' needs, clarify ... - Feb 02
Customer Service Pharmacy Tech
Charlotte, NC
... information Benefit Coordinator/Pharmacy Tech Amerisource bergen, Charlotte NC (Temp) October 2019 – January 2020 ●Outbound Insurance calls ●Verify benefits and coverage ●Authorization verification ●Enter Data and collect missing information ... - Jan 31
... information Benefit Coordinator/Pharmacy Tech Amerisource bergen, Charlotte NC (Temp) October 2019 – January 2020 ●Outbound Insurance calls ●Verify benefits and coverage ●Authorization verification ●Enter Data and collect missing information ... - Jan 31
Salesforce Com Case Management
Indian Trail, NC
... ●Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications. ●Worked on customization of ... - Jan 30
... ●Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications. ●Worked on customization of ... - Jan 30
Customer Service Digital Services
Gastonia, NC
... Work closely with Customer Service, Planning, Purchasing and warehouse personnel to make sure all outbound and inbound shipments are scheduled in accordance with orders and lead times. Work with Maintenance, Parts Crib and Molding to receive in and ... - Jan 27
... Work closely with Customer Service, Planning, Purchasing and warehouse personnel to make sure all outbound and inbound shipments are scheduled in accordance with orders and lead times. Work with Maintenance, Parts Crib and Molding to receive in and ... - Jan 27
Customer Service Representative
Charlotte, NC
... - Effectively managed a high-volume of inbound and outbound customer calls. - Addressed and resolved customer product complaints with empathy and professionally. - Mastery of customer service management systems and databases. - Accurately documented ... - Jan 27
... - Effectively managed a high-volume of inbound and outbound customer calls. - Addressed and resolved customer product complaints with empathy and professionally. - Mastery of customer service management systems and databases. - Accurately documented ... - Jan 27
Information Technology Customer Service
Charlotte, NC
... Outbound calls if necessary. Ensuring network connections were properly working in the VPN, web applications, applications such as Cisco Anyconnect and phone service, Microsoft Teams, Outlook, Skype, remote desktop connections, software downloads, ... - Jan 26
... Outbound calls if necessary. Ensuring network connections were properly working in the VPN, web applications, applications such as Cisco Anyconnect and phone service, Microsoft Teams, Outlook, Skype, remote desktop connections, software downloads, ... - Jan 26
Regulatory Compliance Project Management
Charlotte, NC
... Surveillance Compliance Specialist – Governance, Risk & Compliance 11/2011 – 10/2015 • Provided exceptional customer service for inbound and outbound training calls, certification questions, licensing tracking, and assistance to field sales advisors ... - Jan 25
... Surveillance Compliance Specialist – Governance, Risk & Compliance 11/2011 – 10/2015 • Provided exceptional customer service for inbound and outbound training calls, certification questions, licensing tracking, and assistance to field sales advisors ... - Jan 25