Customer Service Finance Manager

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Thomas Jonathan Nunez

**** ********* **, **** ****, SC 29732-1586 United States

803-***-**** **************@*****.***

OBJECTIVE:

Seeking a challenging opportunity which progress is rewarded within the company, where my skills and experience can allow a position that will thrive into a career. EXPERIENCE:

8/2022-PRESENT

GP MOBILE LLC TPR RETAIL ASSOCIATE MANAGER:

• Full management of employees training, sales skills and developing promotions;

• Management of all inventory and organization duties of store products and services;

• Services and customer service sales of all personal/business accounts managed;

• Schedule, operation making and editing.

6/2016 to 7/2022

LEGAL CONSULTANT LEGAL PROCEDURES ORLAY:

• Transcribed and proofreading legal documents;

• Filing, organizing, scanning, copying, and faxing legal documents;

• Scheduling court depositions hearings and client meetings;

• Organizing solicitor schedules e.g., travel arrangements, meetings;

• Processing invoices.

2/2010-7/2014

US ARMY TACTICAL POWER GENERATION SPECIALIST:

• Supervising and performing maintenance;

• Overhaul of power generation equipment internal combustion engines;

• Operations of equipment in mobile and stationary power plants;

• Reading and remapping wiring schematics;

• Prepare and construct power plants in developing towns, FOBs and Forts. 5/2006-6/2007

STREAM GLOBAL SERVICES SALES CONSULTANT:

• Manage large amounts of inbound and outbound calls in a timely manner; Page 2 of 2

• Follow communication “scripts” when handling different topics;

• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives;

• Seize opportunities to upsell products when they arise. 2004-2006

RADIOSHACK SALES REPRESENTATIVE:

• Processing cash and bank card payments;

• Explaining the benefits and uses of products;

• Maintaining the cleanliness of work areas;

• Upselling warranty plans and additional products. EDUCATION:

• Walton high school Bronx NY 2003;

• AIT MILTARY COLLEGE 2010-2011;

• Lincoln technical institute 2003-2004.

SKILLS:

Communicative, product selling, problem-solving, organizational, teamwork, advanced computer operator. Hardworking, punctual

LANGUAGES:

• English

• Spanish

REFERENCES:

• JASON PRESSLEY: 704-***-****

• STANLEY SUTPHIN: 803-***-****

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