Customer Service Digital Services
Resume:
John Payne
Gastonia NC 28054
ad25ix@r.postjobfree.com
Professional Profile
To contribute to an organization through exceptional labor, communication, and people skills.
Education and Training
-Madison High School, Diploma, Marshall NC, 1995
-Certified Forklift License
-Extensive Knowledge of MS Office and SAP
-Certified Forklift Trainer at Arvato Digital Services 2000 to 2009
-Trained in Hazardous Materials, Arvato Digital Services 2002
-Certified Trainer at Jacob Holm Industries / Glatfelter in material handling, shipping, and receiving as of 2020.
-5 S Certified
Work Experience
APTAR Closures January 3, 2023, to January 5 2024
Logistics Coordinator
Prepare documents such as bills of lading, shipping orders or packing slips, import/export paperwork such as NAFTA’s and Commercial invoices.
Responsible for receiving raw materials both physically and systematically.
Check in carrier drivers and verify pick up number to shipping documentation (BOL’s)
Make sure the right product gets loaded on the right trucks.
Make sure warehouse personnel are on task and that they maintain an organized, clean, and safe work environment.
Required to maintain regular contact with carriers, brokers, and customers in order to schedule freight for pick-up and delivery in a timely manner.
Work closely with Customer Service, Planning, Purchasing and warehouse personnel to make sure all outbound and inbound shipments are scheduled in accordance with orders and lead times.
Work with Maintenance, Parts Crib and Molding to receive in and ship out machinery and parts required for production needs.
Jacob Holm Industries / Glatfelter June 2009 to December 2022
Traffic Coordinator
Responsible for determining shipping methods, routes, and rates for materials to be shipped.
Required to maintain regular contact with freight carriers, forwarders, and brokers on a regular basis to secure the best freight rates and maintain shipping schedule.
Contact carrier representatives to plan or to issue instructions for shipping and delivery of materials.
Inspect inbound shipment contents and compare with records, such as manifest, invoices and orders to verify accuracy.
Work closely with Customer Service, Planning, Purchasing and warehouse personnel to make sure all outbound and inbound shipments are scheduled in accordance with orders and lead times.
Prepare documents such as bills of lading, shipping orders or packing slips, import/export paperwork such as NAFTA’s and Commercial invoices.
Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting for record keeping purposes.
Computer amounts such as space available, shipping, storage or demurrage charges using computer or price list.
Track all shipment data and report established KPI’s.
Enter invoices for approval and payment to carriers and calculate detention fees or any other charges that may be incurred.
Warehouse Operator
Responsible for shipping, receiving, shipping clerk and Q4 (waste removal).
Responsible for making sure product is loaded and unloaded in a proper manner, maintain and print BOL’s, process and check email, receive Capital expense PO’s and check quality in all areas.
Responsible for maintaining inventory of consumables, raw materials and finished goods.
Duties required me to work closely with trucking companies in order to schedule and track loads and set up LTL and international shipments which required creating NAFTA’s and commercial invoices.
Responsible for custom shipping needs requiring a strong work knowledge of FED EX and UPS operating systems.
Arvato Digital Services July 1995 to May 2009
Warehouse Operator
*Trained in all areas of Material Logistics
Shipping Clerk: Entered packing slips, invoices, and other material control information into ISIS, then in SAP when implemented in 2001. Compared and identified contents to packing slips. Scheduled daily deliveries of incoming traffic. Transcribed bills of lading. Assisted in maintaining accounts receivables. General clerical functions.
Receiving: Responsible for unloading and processing raw materials, corrugation, graphics, new machinery, and any other components which might be required to successfully complete a finished product. Stored, Inventoried, and adjusted incoming components.
Shipping: Responsible for verifying counts, wrapping, processing, and staging finished product to be shipped. Also made sure product is loaded and handled properly. Processed air shipments that required strong working knowledge of UPS, FED EX, and Airborne/DHL operating systems.
High bay and Low bay: Pulled, counted, and systematically processed raw components to take to the production floor for completion of orders.
Central Supply: Created and confirmed reservations for machine parts, hazardous chemicals, and various other materials.
References available upon request.
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