| Resume alert | Resumes 1 - 10 of 15005 |
Computer Science Customer Support
Fairfax, VA
... • Displayed excellent customer service skills increasing the customer satisfaction rating by 15%. • Resolved 98% of assigned tickets within the SLA and 48% of them in half the assigned SLA time. Actively participated in process improvement and ... - Jun 03
... • Displayed excellent customer service skills increasing the customer satisfaction rating by 15%. • Resolved 98% of assigned tickets within the SLA and 48% of them in half the assigned SLA time. Actively participated in process improvement and ... - Jun 03
Service Representative Customer
Washington, DC
... • Implemented reports to monitor P&L • Loss decrease of 10% • Contractor relationship retention increased by 70% Claims Service Representative GEICO - Fredericksburg, VA November 2021 to January 2023 • Managed new incoming claims and open claims • ... - Jun 03
... • Implemented reports to monitor P&L • Loss decrease of 10% • Contractor relationship retention increased by 70% Claims Service Representative GEICO - Fredericksburg, VA November 2021 to January 2023 • Managed new incoming claims and open claims • ... - Jun 03
Customer Service Representative
Silver Spring, MD
Experience Discover Financial Services Sliver Spring CSR - Customer Service Representative 01/2023 - Present Working here, I Provide exceptional service by addressing customer inquiries, resolving complaints, and offering product or service ... - Jun 03
Experience Discover Financial Services Sliver Spring CSR - Customer Service Representative 01/2023 - Present Working here, I Provide exceptional service by addressing customer inquiries, resolving complaints, and offering product or service ... - Jun 03
Information Technology Production Support
Ashburn, VA
... Integrate Service Now with Splunk to create the Incidents from Splunk. Worked on Splunk DB Connect configuration for Oracle, MySQL,MSSQL,DB connect, experience with kvstore and data modeling & experience in writing T-SQL Queries, Joins. Integrated ... - Jun 03
... Integrate Service Now with Splunk to create the Incidents from Splunk. Worked on Splunk DB Connect configuration for Oracle, MySQL,MSSQL,DB connect, experience with kvstore and data modeling & experience in writing T-SQL Queries, Joins. Integrated ... - Jun 03
Product Manager
McLean, VA
... Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department while ensuring exceptional customer service and aesthetically pleasing environment. Developed & implemented strategies resulting in departmental ... - Jun 03
... Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department while ensuring exceptional customer service and aesthetically pleasing environment. Developed & implemented strategies resulting in departmental ... - Jun 03
Change Management Security Clearance
Fairfax, VA
... Sep/18 – Mar/21 Bolivia Organized and set in operation a service company with US$ 3.5 M sales in its first 6 months Change Management Team Leader PricewaterhouseCoopers Bolivia Jul/17 – Dec/18 Bolivia Led the local team in charge of Change ... - Jun 03
... Sep/18 – Mar/21 Bolivia Organized and set in operation a service company with US$ 3.5 M sales in its first 6 months Change Management Team Leader PricewaterhouseCoopers Bolivia Jul/17 – Dec/18 Bolivia Led the local team in charge of Change ... - Jun 03
java developer
Herndon, VA
... • Acquired knowledge of AWS services, including EC2 for virtualized compute instances, S3 for scalable object storage, and EKS (Elastic Kubernetes Service) for managed Kubernetes clusters. •Explored best practices for deploying applications on AWS ... - Jun 03
... • Acquired knowledge of AWS services, including EC2 for virtualized compute instances, S3 for scalable object storage, and EKS (Elastic Kubernetes Service) for managed Kubernetes clusters. •Explored best practices for deploying applications on AWS ... - Jun 03
IT Support Specialist
Washington, DC
... queries by telephone or service-service that involve computer hardware, software, network, system/application access and telecommunications systems. Served as escalation point for clients and remote side multi-level help desk support tickets for ... - Jun 03
... queries by telephone or service-service that involve computer hardware, software, network, system/application access and telecommunications systems. Served as escalation point for clients and remote side multi-level help desk support tickets for ... - Jun 03
Customer Service Retail Operations
Washington, DC
... Eager to apply proven abilities in customer service, inventory management, and problem-solving to contribute effectively to administrative processes and support team success. Key Qualifications • Strong organizational skills for managing schedules, ... - Jun 03
... Eager to apply proven abilities in customer service, inventory management, and problem-solving to contribute effectively to administrative processes and support team success. Key Qualifications • Strong organizational skills for managing schedules, ... - Jun 03
Aws Cloud Solutions
Washington, DC
... Maintained vigilant oversight over the performance, availability, and security of AWS infrastructure, ensuring uninterrupted service delivery and client satisfaction. Implemented effective performance evaluations and continuous monitoring of AWS ... - Jun 03
... Maintained vigilant oversight over the performance, availability, and security of AWS infrastructure, ensuring uninterrupted service delivery and client satisfaction. Implemented effective performance evaluations and continuous monitoring of AWS ... - Jun 03