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Systems Specialist Public Trust

Chantilly, VA
... and supporting network equipment including routers, switches VOIP, JSON,validating data sent through TSP •Created, installed and maintained TCP/IP configuration definitions for all TCP/IP components •Provided on-call support to consumer networks. ... - Jun 05

Quality Assurance Lead

Springfield, VA
... IRS programmers, Call Center team, Accenture Business Analysts and Finance and Accounting Center personnel ●Facilitate weekly meetings of appropriate parties for cross-functional case resolution ●Document root cause and disseminate resolution; ... - Jun 05

SPED PARAPROFESSIONAL

Washington, DC
... Verigreen, LLC Washington DC, 07/23 - On Call Direct Support Professional ● Assist individuals with disabilities with their ... Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. ... - Jun 05

T-Mobile Testing Tools

Chantilly, VA
... Project Coordination of wireless telecom products based upon R&D process (Controls of delivery schedule, costs, headcounts for commercial project) Lab testing to validate L1(RF), L2(DSP/MAC) and L3(Call processing) configuration/parameters. 2 ... - Jun 05

Senior Software Engineer

Burke, VA
... A typical OBIEE web report page is read/display only. The combination of the technologies allows a page to write information ... Audit Log service runs in Data zone and an OSB (Oracle Service Bus) proxy is configured in Application Zone to call this ... - Jun 04

It Specialist Technical Support

Arlington, VA
... •Routinely exceed call-handling goals, closing an average of 35 calls daily (25% above quota) with an 85% first-call resolution ratio and an average talk-time of 8.5 minutes -- well below 10-minute goal. •Responsible for answering incoming inquiries ... - Jun 04

Product Manager

McLean, VA
... Provided support and guidance by informing, educating, and advising members in financial and technical circumstances in a call center environment. Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department ... - Jun 03

java developer

Herndon, VA
... Project 2: NCM-FV is a Nuisance Call Management application for future voice technologies. Application will allow customer to manage their incoming calls and divert calls that they consider as “Nuisance Calls” to a Junk mailbox that is separate to ... - Jun 03

IT Support Specialist

Washington, DC
... Provided on-call support for critical business issues related to all computer systems. Engaged end users and answered questions via email, phone, website live chat and in forums. Provided Tier 1 IT support to non-technical internal user’s personnel ... - Jun 03

Patient Care Coordinator

Washington, DC
... patients accounts •Apply charges to patients accounts based upon therapist charge sheets •Schedule follow up appointments ... provide service recovery, and document the nature of the call on the Patient Relations’ Case Report •Organize and ... - Jun 02
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