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Project Management Business Analyst
Falls Church, VA
... Provide helpdesk support at all levels to users; assist in the setting up of a 24/7 SOC/NOC call center operation, and provide extended customer services to end-users at home at all their region offices Led team(s) on resolutions of complex computer ... - Jun 03
... Provide helpdesk support at all levels to users; assist in the setting up of a 24/7 SOC/NOC call center operation, and provide extended customer services to end-users at home at all their region offices Led team(s) on resolutions of complex computer ... - Jun 03
Quality Assurance Customer Service
Ashburn, VA
... IT Service Helpdesk Quality Assurance Administrator OIT, Gungchil Consulting LLC – SEC QCTC, Washington, DC April 2024– Aug 2024 Medical Office Administrator, Hanger Clinic, Reston, VA Dec 2018 – Nov 2023 VA Marketing Development/Customer Service ... - Jun 02
... IT Service Helpdesk Quality Assurance Administrator OIT, Gungchil Consulting LLC – SEC QCTC, Washington, DC April 2024– Aug 2024 Medical Office Administrator, Hanger Clinic, Reston, VA Dec 2018 – Nov 2023 VA Marketing Development/Customer Service ... - Jun 02
Oracle Apex Software Development
Germantown, MD
... Conducted Troux application administration and helpdesk support. Technologies: Troux 9.5.3, MicroStrategy, BIRT, SQL Server 2015, BDNA, Technopedia Rivermatrix. (Columbia, MD) May 2016 – May 2017 Senior Maximo Report Developer - DOD Site (Maximo / ... - May 27
... Conducted Troux application administration and helpdesk support. Technologies: Troux 9.5.3, MicroStrategy, BIRT, SQL Server 2015, BDNA, Technopedia Rivermatrix. (Columbia, MD) May 2016 – May 2017 Senior Maximo Report Developer - DOD Site (Maximo / ... - May 27
Technical Support Customer Service
Washington, DC
... • Helpdesk/Technical Support SOPs: Standard Operation Procedures and IT Policies. • Antivirus/Anti-spam/Encryption: McAfee, Symantec Enterprise Protection. • Ticketing System: Manage Engine and Service Now ticketing system. • Hardware: ... - May 25
... • Helpdesk/Technical Support SOPs: Standard Operation Procedures and IT Policies. • Antivirus/Anti-spam/Encryption: McAfee, Symantec Enterprise Protection. • Ticketing System: Manage Engine and Service Now ticketing system. • Hardware: ... - May 25
Technical Support Customer Service
Washington, DC
Ikramullah Azizi Alexandria, VA ***** Cell # +1-703-***-**** *****.********@*****.*** PROFESSIONAL SUMMARY Experienced ICT Specialist with 5 years in helpdesk support, system/network administration, customer service support, system administration. ... - May 16
Ikramullah Azizi Alexandria, VA ***** Cell # +1-703-***-**** *****.********@*****.*** PROFESSIONAL SUMMARY Experienced ICT Specialist with 5 years in helpdesk support, system/network administration, customer service support, system administration. ... - May 16
Oracle Apex Application Development
Germantown, MD
... Conducted Troux application administration and helpdesk support. Technologies: Troux 9.5.3, MicroStrategy, BIRT, SQL Server 2015, BDNA, Technopedia Rivermatrix. (Columbia, MD) May 2016 – May 2017 Senior Maximo Report Developer - DOD Site (Maximo / ... - May 14
... Conducted Troux application administration and helpdesk support. Technologies: Troux 9.5.3, MicroStrategy, BIRT, SQL Server 2015, BDNA, Technopedia Rivermatrix. (Columbia, MD) May 2016 – May 2017 Senior Maximo Report Developer - DOD Site (Maximo / ... - May 14
Los Angeles Application Security
Ashburn, VA
... uploading developed API for the helpdesk applications with DynamoDB with file upload capabilities, with performance issue consideration, and S3 updated AWS s3 microservice, updated DEV environment on AWS (AWS CLI) wrote/updated js file with instance ... - May 11
... uploading developed API for the helpdesk applications with DynamoDB with file upload capabilities, with performance issue consideration, and S3 updated AWS s3 microservice, updated DEV environment on AWS (AWS CLI) wrote/updated js file with instance ... - May 11
System Administrator User Support
Manassas, VA
... Professional Experience Computer Management Assistant / System Administrator US Embassy Islamabad April 1999 – Present Helpdesk, user support, installation, management and operation of authorized computer systems including other automated programs. ... - May 11
... Professional Experience Computer Management Assistant / System Administrator US Embassy Islamabad April 1999 – Present Helpdesk, user support, installation, management and operation of authorized computer systems including other automated programs. ... - May 11
Data Analyst Technical Support
Gaithersburg, MD
... Science, Information Science 2022 Associates of Arts, Business Major 2019 Professional Experience ArRahimTech 10/2023-11/2024 HelpDesk Tier 1 Remote ●Provided first-level technical support to end-users, troubleshooting hardware and software issues. ... - May 07
... Science, Information Science 2022 Associates of Arts, Business Major 2019 Professional Experience ArRahimTech 10/2023-11/2024 HelpDesk Tier 1 Remote ●Provided first-level technical support to end-users, troubleshooting hardware and software issues. ... - May 07
Program Manager It
Washington, DC
... Key Initiatives: Led the Operations and Maintenance (O&M) support team for HHS OIS and operating divisions, supporting helpdesk operations and system integration initiatives. Delivered project updates to division directors and branch chiefs through ... - Apr 30
... Key Initiatives: Led the Operations and Maintenance (O&M) support team for HHS OIS and operating divisions, supporting helpdesk operations and system integration initiatives. Delivered project updates to division directors and branch chiefs through ... - Apr 30