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Customer or Service or Consultant resumes in Ashburn, VA, 20149

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Computer Science Customer Support

Fairfax, VA
... • Displayed excellent customer service skills increasing the customer satisfaction rating by 15%. • Resolved 98% of assigned tickets within the SLA and 48% of them in half the assigned SLA time. Actively participated in process improvement and ... - Jun 03

Service Representative Customer

Washington, DC
... to July 2020 • Managed the unloading and stocking of freight • Protected P&L during freight process • Drove sales with customer service • Drove a 30% increase in store profit • Implemented loss protecting plans • Dropped loss by 28% • Trained new ... - Jun 03

Customer Service Representative

Silver Spring, MD
Experience Discover Financial Services Sliver Spring CSR - Customer Service Representative 01/2023 - Present Working here, I Provide exceptional service by addressing customer inquiries, resolving complaints, and offering product or service ... - Jun 03

Information Technology Production Support

Ashburn, VA
... Ability to quickly explore, examine and understand complex security problems and how it affects a customer’s business. ... Integrate Service Now with Splunk to create the Incidents from Splunk. Worked on Splunk DB Connect configuration for Oracle, ... - Jun 03

Product Manager

McLean, VA
... Virginia Credit Union Financial Account Consultant Midlothian, VA 2018-2019 Analyzed client financial data to inform and ... Oversaw operations of the department while ensuring exceptional customer service and aesthetically pleasing environment. ... - Jun 03

Change Management Security Clearance

Fairfax, VA
... Sep/18 – Mar/21 Bolivia Organized and set in operation a service company with US$ 3.5 M sales in its first 6 months Change ... Organizational Change and Modernization of the State Consultant Multiple clients Dec/10 — Jan/14 Bolivia Designed and ... - Jun 03

java developer

Herndon, VA
... Application will allow customer to manage their incoming calls and divert calls that they consider as “Nuisance Calls” to a Junk mailbox that is separate to their normal voicemail. Nuisance Call Management is a service that lets customers block ... - Jun 03

IT Support Specialist

Washington, DC
... MacOS) Microsoft Teams Admin Console Strong communications skills Excellent Customer Service skills (VIP white glove service) SCCM (Laptop/Desktop Imaging) BitLocker Verizon Telecom (Kurmi) Microsoft Endpoint Management Microsoft 0365 Admin Center - Jun 03

Customer Service Retail Operations

Washington, DC
... oriented and customer-focused professional with 2 of experience in retail operations, seeking to leverage strong organizational and interpersonal skills in a role within office administration. Eager to apply proven abilities in customer service, ... - Jun 03

Aws Cloud Solutions

Washington, DC
... Maintained vigilant oversight over the performance, availability, and security of AWS infrastructure, ensuring uninterrupted service delivery and client satisfaction. Implemented effective performance evaluations and continuous monitoring of AWS ... - Jun 03
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