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Active Directory Windows Server

Fairfax, VA
... Asst Manager System - PepsiCo, Inc Jan 2017 - Oct 2020 Configured failovers, URL filtering, bandwidth control, and remote access VPN in NGFW Fortinet. Monitored the performance, hardening of devices, firmware and patches, and planned for emergency ... - Jun 04

Project Manager Program

Ashburn, VA
... and Configuration Management IBM BigFix, Microsoft System Center Configuration Manager, ManageEngine Desktop Central Ticketing and Support Management Remedy, ServiceNOW, CA Service Desk, ManageEngine ServiceDesk Plus Test and Automation HP Quality ... - Jun 03

In-Home Caregiver First Aid

Washington, DC
... Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Led and directed team members on effective methods, operations, and procedures. Correctly calculated inventory and ordered ... - Jun 03

Customer Service Food Safety

Washington, DC
Preston Jones 919-***-**** ad55sl@r.postjobfree.com Raleigh, NC 27616 SUMMARY Hardworking employee with customer service, ... Plating and Presentation Dish Preparation Grilling EXPERIENCE Manager, Chef, Zwelis, August 2021-Current Durham, NC Enhanced ... - Jun 03

Computer Science Customer Support

Fairfax, VA
... • Displayed excellent customer service skills increasing the customer satisfaction rating by 15%. • Resolved 98% of assigned tickets within the SLA and 48% of them in half the assigned SLA time. Actively participated in process improvement and ... - Jun 03

Service Representative Customer

Washington, DC
... P&L during freight process • Drove sales with customer service • Drove a 30% increase in store profit • Implemented loss protecting plans • Dropped loss by 28% • Trained new employees Assistant Manager Sweet meadow feed and grain - Sherborn, MA June ... - Jun 03

Customer Service Representative

Silver Spring, MD
Experience Discover Financial Services Sliver Spring CSR - Customer Service Representative 01/2023 - Present Working here, I Provide exceptional service by addressing customer inquiries, resolving complaints, and offering product or service ... - Jun 03

Information Technology Production Support

Ashburn, VA
... Integrate Service Now with Splunk to create the Incidents from Splunk. Worked on Splunk DB Connect configuration for Oracle, ... Continuous monitoring and managing the Hadoop cluster through Cloudera Manager Worked on Big Data Integration and Analytics ... - Jun 03

Product Manager

McLean, VA
... Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department while ensuring exceptional customer service and aesthetically pleasing environment. Developed & implemented strategies resulting in departmental ... - Jun 03

Change Management Security Clearance

Fairfax, VA
... Sep/18 – Mar/21 Bolivia Organized and set in operation a service company with US$ 3.5 M sales in its first 6 months Change ... Operations and Program Manager Buenaspracticas SRL (a consulting firm) Jan/12 – Jul/2017 Bolivia Defined and implemented the ... - Jun 03
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