Customer Service Food Safety

Preston Jones

919-***-**** **********@*****.*** Raleigh, NC 27616

SUMMARY

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Budgeting and Cost Control

Forecasting and Planning

Food Safety Regulations

Heat Control

Plating and Presentation

Dish Preparation

Grilling

EXPERIENCE

Manager, Chef, Zwelis, August 2021-Current

Durham, NC

Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Organized special events such as conferences or training sessions for employees.

Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

Reviewed completed work to verify consistency, quality and conformance.

Entered time and attendance logs in preparation for payroll.

Monitored staff performance and addressed issues.

Chef Manager, Simply Crepes, October 2016-August 2021

Raleigh, NC

Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.

Reviewed monthly financial statements related to purchasing decisions for accuracy prior to submission for approval.

Cleaned and sanitized kitchen equipment, utensils and work stations.

Ensured food safety by monitoring temperature control points, date marking, and rotating stock.

Scheduled and coordinated daily kitchen staff shifts while ensuring adequate coverage at all times.

Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Trained and built strong culinary team consisting of nine nines for 159-seat restaurant.

Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.

Directed preparation, delivery and service of catering and special meal requests.

Kitchen Specialist, Panera Bread, July 2014-October 2016

Raleigh, North Carolina

Maintained accurate records of daily purchases from suppliers.

Monitored inventory levels and restocked kitchen supplies as needed.

Managed waste disposal in a safe manner following local laws concerning hazardous materials disposal.

Provided assistance to cooks with meal preparation and plating dishes for service.

Ensured proper storage of food items, including labeling, rotation and portion control.

Consistently monitored temperature controls throughout the kitchen environment.

EDUCATION AND TRAINING

High School Diploma

Rocky Mount Senior High School, Rocky Mount, NC January 1975

Some College (No Degree)

North Carolina Central University, Durham NC

Did Not Graduate

Culinary Arts Did Not Graduate, Johnson And Wales, Providence, RI

Contact this candidate