|
Resume alert |
Resumes 91 - 100 of 520 |
Reston, VA, 20190
... Worked on fixing the issues occurred during the batch process and solving the tickets raised in Helpdesk. Extensively used Jira to track and reports issues and bugs. Participated in the identification, understanding, and documentation of business ...
- 2023 Aug 10
Washington, DC
... ● Document assessment findings in the Security Assessment Report (SAR) and recommend recommendations for controls that failed and vulnerabilities Executive Abstracting Company LLC October 2016 – July 2018 Helpdesk Tier II ● Provided Tier I and II ...
- 2023 Aug 08
Washington, DC
... and responded phone and email requests for technical support ●Utilized call tracking system to update, track and close helpdesk calls ●Answering help desk queries face to face via phone and email ●Responsible for providing telephone support to end ...
- 2023 Aug 03
Ashburn, VA
... WDS •Image Igel virtual environment OS on laptops and UD3 mahines •Schedule proper workstation swaps with users •Assist end users with IT support •Footprints ticket system •Assist in any areas needed with helpdesk and workstation teams Nextec Inc. ...
- 2023 Jul 26
Washington, DC
... Systems Administrator 09/01/2017- 11/30/2018 Inquisit LLC/Federal Labor Regulation Authority (FLRA) – Washington, DC ~Provided helpdesk support for 125 end-users (Attorneys). Received customer calls and emails daily to assist with computer, printer ...
- 2023 Jul 15
Washington, DC
... Project – Helpdesk Support Training Program, 2013 ●Omega Studios School of Applied Arts and Sciences, BA Degree in AD/AV Engineering and Computer Science Comprehensive Recording Industry Program – 2015 ●Master’s Degree in Computer Sciences, ...
- 2023 Jul 12
Downtown, DC, 20004
... Supported IT Helpdesk, which included, not limited to desktop computer End-user assistance. (03/1994 –07/1997) Network Supervisor Communicated with End-user(s) via orally and email to resolve the problems and provided customer service while ...
- 2023 Jul 07
Herndon, VA
... system permissions and user accounts Perform routine/scheduled audits of the systems, including all backups Lead desktop and helpdesk support efforts, making sure all desktop applications, and related equipment problems are resolved Education BSc in ...
- 2023 May 01
Washington, DC
... 6 people providing the end-to-end IT consulting for approximately 40 clients, including managed services of helpdesk support through long-term CIO-level technical strategy, as well as project-based engagements focused on Microsoft cloud technology. ...
- 2023 Apr 29
Washington, DC
... *Handled support tickets for users via Remedy Helpdesk ticketing system by analyzing issues, defining problems, assessing and developing requirements for resolution, conferring with users, and implementing solutions. *Evaluated the performance of ...
- 2023 Apr 27