Andy Nelson Microsoft Architect and vCTO

adws21@r.postjobfree.com 443-***-**** 875 10th St NW, Apt. 1132, Washington, DC 20001

Executive Summary

I have 15 years of experience working with Microsoft technology through support, implementation, management, migration, architectural design, and customer-facing strategic consulting. Specializing in Microsoft 365, Azure, and Enterprise Mobility + Security (EMS), I focus on aligning business problems with technology solutions to help organizations drive successful technology adoption. I currently hold 32 active Microsoft certifications and have worked with over 1,000 organizations across non-profit, commercial, and government sectors to transform the way they work through Microsoft technology.

In addition to technical implementation and consulting as an individual contributor, I have managed teams in MSP, CSP, and professional services practices. I have started and built practices in both technology strategy and technology change management, training, and adoption to help organizations turn their technology from a cost center to a difference maker.

Core Competencies

Microsoft 365

Azure AD migrations

Intune/Endpoint Manager

Windows Autopilot

Mobile Device Management (MDM)

Mobile Application Management (MAM)

Conditional Access

Windows 10/11

Exchange Online

SharePoint Online

OneDrive for Business

Microsoft Teams

Teams Calling

Azure Active Directory

Directory Synchronization

Enterprise Mobility and Security (EMS)

Multifactor Authentication (MFA)

On-premises migrations

Tenant-to-tenant migrations

Hybrid migrations

Azure infrastructure

Microsoft Sentinel

Windows Server

PowerShell automation

Azure automation

Data governance

Architectural design

Change management

Exchange Online Protection (EOP)

Microsoft Purview

Microsoft Entra

Microsoft Certifications

I have 32 active Microsoft certifications; the most recent 13 are shown below (full transcript).

Microsoft Azure Solutions Architect Expert

Microsoft Identity and Access Administrator Associate

Microsoft Teams Administrator Associate

Microsoft Azure Virtual Desktop

Microsoft 365 Enterprise Administrator Expert

Microsoft 365 Security Administrator Associate

Microsoft Azure Security Engineer Associate

Microsoft Azure Administrator

Microsoft Azure Fundamentals

Microsoft Azure Data Fundamentals

Microsoft Security, Compliance, and Identity Fundamentals

Microsoft 365 Fundamentals

Microsoft Certified Trainer

Professional Experience

I have 15 years of experience with enterprise Microsoft technology, 10 years managing people, and 8 years with profit and loss (P&L) responsibility.

FSi Strategies Vienna, VA

Vice President of Microsoft Technology Strategy and Solution Architecture Oct 2019—Dec 2022

Lead Presales Architect

Managed a team to deliver regularly scheduled vCTO strategic business reviews for approximately 100 clients

Advised clients on best practices for Microsoft 365, Azure, Azure Active Directory, Intune, and Enterprise Mobility and Security (EMS)

Provided mentorship and delivered performance reviews to Solution Architects, Technology Strategists, vCIOs/vCTOs, and Project Managers

Led co-sell program with Microsoft sales teams

Led professional development effort to drive over 180 Microsoft certifications across 60 staff

Improved customer mobility and security by leading Azure AD migrations with Microsoft Intune mobile device management (MDM), mobile application management (MAM), and Autopilot automated provisioning. Created technical implementation plans based on customer business requirements; provided oversight and support.

Architectural design, implementation planning, presales support, and SME escalation for Microsoft 365 deployments of Exchange Online, Teams, OneDrive, SharePoint, Teams Calling, Exchange Online Protection, Intune, Active Directory and Azure Active Directory Premium

Architectural design of Azure infrastructure to support custom applications, DevOps, SharePoint Server, disaster recovery (DR) environments, Iaas, Paas, Traffic Manager, Azure Front Door, Azure VPN (site-to-site and point-to-site), Azure Load Balancer, Desired State Configuration (DSC), Azure Backup, Azure Site Recovery, Azure Policy, Azure Monitor

Design of hybrid cloud solutions across IaaS, PaaS, and SaaS

Translate business requirements into techno specifications for architectural design of Azure cloud and hybrid environments

Proposal development and RFP responses

SME escalation support for email routing, cybersecurity, networking, IaaS, PaaS, virtualization, Azure, Azure Active Directory, Windows 10/11. Windows Server, Sentinel, Intune, Teams, OneDrive, SharePoint, Microsoft 365, Active Directory, Microsoft 365 hybridization, on-premises migrations to Microsoft 365, tenant-to-tenant Microsoft 365 migrations, Google-to-Microsoft 365 migrations

Delivered in-person and webinar speaking engagements on Microsoft technologies to new and existing clients to drive CSP and project services revenue.

Led Microsoft partner development effort and managed the Microsoft relationship

Earned two elite Microsoft partner distinctions:

oMicrosoft Azure Virtual Desktop Advanced Specialization

oAzure Migration and Modernization Program (AMMP)

Supported MSP support teams with technical expertise and client advisory services

Enabling Technologies Ocala, FL

Cloud Strategy Advisor Oct 2018—Sept 2019

Provided Microsoft-focused technology strategy for approximately 60 clients in DC/MD/VA

Drove $1.9M professional services revenue in Microsoft projects with existing and new clients

Delivered speaking engagements on Azure, Office 365, and Enterprise Mobility and Security (EMS) at Microsoft Technology Centers

Supported multiple sales geographies for technical expertise and speaking engagements

New Signature Washington, DC

Director, Cloud Adoption May 2017—Jan 2018

Worked with Practice Development Leads to include training and adoption components into all managed service offerings

Designed onboarding program, sales process, and customer adoption program for Cloud Management Portal—a custom developed Azure financial management portal

Developed and delivered speaking engagements on Azure, Office 365, and Enterprise Mobility and Security (EMS) at Microsoft events

New Signature Washington, DC

Director of Technology Adoption and Change Management Feb 2012—May 2017

Continued duties of Deputy Director through 2016

Managed direct report groups of up to 25 staff on project-based terms up to 4 months at a time; typical project included 8-10 staff for 4-6 weeks.

Developed and successfully executed business plan to become a Microsoft Learning Partner

Designed training and adoption products to be sold as standalone engagements, as well as components of larger project and managed services offerings

Managed sales, marketing, product development, and delivery of all training and adoption engagements, growing division from $0 to over $1M annually

Profit and loss responsibility

Spoke at Microsoft’s Redmond campus on EM+S and Azure

Conducted more than 100 CIEs

New Signature Washington, DC

Deputy Director, Senior Systems Engineer, Client Manager May 2008—Feb 2012

Led a team of 6 people providing the end-to-end IT consulting for approximately 40 clients, including managed services of helpdesk support through long-term CIO-level technical strategy, as well as project-based engagements focused on Microsoft cloud technology.

Served as lead technical individual contributor and managed people, projects, and processes for the administration, support, architectural design, and migration of:

oOffice 365

Exchange and Exchange Online

Exchange Online Protection (EOP)

SharePoint and SharePoint Online

OneDrive for Business

Lync and Lync Online

Skype for Business Online

Tenant-to-tenant migrations

oWindows Server and desktop

oActive Directory and Group Policy

oAzure Active Directory and hybrid synchronization

oAzure virtual machines, networking, and storage, including migrations and hybrid cloud with Hyper-V and VMware

oIntune Mobile Device Management (MDM) and Conditional Access

oAzure Active Directory Premium (AADP) and Microsoft Enterprise Mobility and Security (EMS)

Senior technical resource responsible for day-to-day network management,SME escalation, disaster recovery, server and network outages, and mentoring junior staff

Hired and managed four direct reports

Architectural design, implementation planning, presales support, and SME escalation for Microsoft 365 deployments of Exchange Online, Teams, OneDrive, SharePoint, Teams Calling, Exchange Online Protection, Intune, Active Directory and Azure Active Directory Premium

Advanced PowerShell automation and scripting for Office 365 and Active Directory operations

Developed and automated Office 365 migration process from on-premises Exchange

Designed, implemented, managed, and supported single- and multi-site Microsoft Windows networks for more than 30 diverse clients with more than 1000 cumulative employees

Wrote weekly project management summaries and conducted monthly in-person meetings with clients

Recommended technical strategy, created and managed project plans, and wrote standard operating procedures

Designed and conducted internal trainings on technical material and business processes

Education

Towson High School Towson, MD

High School Diploma 1999—2003

University of Maryland, College Park College Park, MD

Undergraduate Computer Science, 90 Credits 2003—2008

Contact this candidate