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Helpdesk resumes in Alpharetta, GA

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Cloud Security Information

Atlanta, GA
... of all job functions for use as reference material Provide documentation and input into knowledge base articles for helpdesk and team associates Maintain the company-wide help desk database for all reported and assigned incidents with stated ... - Mar 10

Aws Cloud Configuration Management

Atlanta, GA
... Helpdesk and provide Level1&2 technical support for the end users Administrative experience in installing and configuring, performance tuning of MySQL and SQL server Installing, configuring, and maintaining services such as MySQL, and Email servers. ... - Mar 05

Help Desk High School

Atlanta, GA
... Henry A Wise High School, MD Information Technology, University of Maryland, Eastern Shore, 2017 HDI Support Center Analyst (HDI-SCA) CompTIA Sec+, May 2023 Professional Experience SEC, Washington DC HelpDesk Support Tier 2 Dec 2023 – present Assist ... - Feb 28

Customer Service Agent

Atlanta, GA
... Agent ● taking incoming calls on a daily basis ● overviewing accounts and updating as needed ● Using VPN network ● Providing Helpdesk assistance for customers with User accounts ● validating information for accuracy ● submitted proper documents for ... - Feb 26

Project Management Business Analyst

Marietta, GA
... ScrumMaster HDI Certified Helpdesk Analyst L1 and NUX-Certified Model Builder Georgia Fiscal Management Council Fund Accounting Certified SCRUM Fundamentals Certified PMI Professional Affiliations: International Institute of Business Analysts - Feb 17

Scrum Master Project Manager

Atlanta, GA
... Established a prompt and reliable helpdesk support channel, resolving numerous IT challenges, and achieving a high degree of customer satisfaction. Position title: IT Project Manager/Scrum Master Announcement number: 230106DE-12084465-JG Christopher ... - Feb 15

Qa Analyst Business

Cumming, GA
... Involved in Developing, Monitoring and Deploying SSIS packages and successfully created dynamic configuration packages in SSIS Managed work queue in support of all JIRA Helpdesk tickets through JIRA combination of problem identification, ... - Feb 09

Remote software support specialist

Acworth, GA
... Ricoh Corporation, Tucker, GA July 2014 - Sep 2015 Software Solutions Helpdesk Analyst ● Rendered 2nd level break/fix support of software packages used by internal technicians and commercial customers using Ricoh and third-party Multifunction ... - Feb 02

High School Desktop Support

Atlanta, GA
... •Troubleshoot user issues within Lawson •Created, update and escalate tickets using Remedy Merial (TEKsystems) March 2017 - January 2018 Helpdesk Analyst Assigned to a team of 4 to handle calls for field sales support, taking ownership to provide ... - Feb 02

Active Directory Project Manager

Woodstock, GA
... •Configured NT domain and Exhange 5.5 and prepared network for next major upgrades Vanstar / Inacom – Roswell, GA IT Strategist and Messaging Lead December 1996 to May 1998 Worked as senior level messaging helpdesk analyst •Responsible for the ... - Jan 30
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