Scrum Master Project Manager

Position title: IT Project Manager/Scrum Master

Announcement number: 230106DE-12084465-JG

Christopher Lee Shelton

Clayton, GA 30525 706-***-**** ***********@*****.*** linkedin.com/in/chris-shelton-8952b038 CAREER SUMMARY

I am an enthusiastic, results-oriented Scrum Master / Project Manager. I have a Network Administrator/Analyst background with solid and diverse experience in network administration, systems analysis, and training development/delivery. I have valuable leadership and management experience along with excellent oral and written communication skills. My interesting and varied background gives me a fresh perspective for an outside the box approach to problem solving.

SKILLS AND STRENGTHS

Certified Scrum master

CompTIA Security+

CompTIA A+

PMP (April 24, anticipated)

SAFe Certification (March 24, anticipated)

CompTIA Network+ (March 24, anticipated)

Project management

Scrum Master

Agile methodology

IT infrastructure

Scheduling

Risk assessment

Budget management

Stakeholder communication

Problem-Solving

Negotiation

Team leadership

Quality assurance

PROFESSIONAL ACCOMPLISHMENTS

Certified Scrum Master with broad responsibility and leadership in all phases of IT system management within the agency, including coordination and integration of activities, cost-benefit analysis, and resource administration.

Demonstrated experienced in Agile project development and execution, successfully managing user epic stories, product backlog, sprints, Kanban tracking, retrospectives, and all required activities for project completion.

Expert in providing technical support, system maintenance, and managing a wide variety of IT concerns, achieving a high rate of resolution efficiency.

Information Security Officer with a proven track record in developing and implementing plans for system updates to maintain security and system integrity.

Led the successful design and deployment of a complicated network across multiple sites in various countries, demonstrating exceptional engineering strategies and skills.

Responsible for comprehensive system configuration management, network infrastructure upkeep, and hardware maintenance parallel to organizational objectives.

Established a prompt and reliable helpdesk support channel, resolving numerous IT challenges, and achieving a high degree of customer satisfaction.

Position title: IT Project Manager/Scrum Master

Announcement number: 230106DE-12084465-JG

Christopher Lee Shelton

Clayton, GA 30525 706-***-**** ***********@*****.*** linkedin.com/in/chris-shelton-8952b038

Instrumental in the successful launch of an ERP system, acting as the primary liaison between stakeholders and significantly improving operational efficiency.

Administered multiple software updates and patches with minimal workflow disruption, maintaining a high productivity rate.

Actively drove conformity to IT policies to optimize system performance and achieved policy compliance rate.

Effective Agile Scrum Master, coaching and mentoring both IT and business teams to ensure process adherence and successful project completion.

WORK HISTORY

Amazon, Franklin, NC, FC Associate, (12/2023)-Present Farmhouse Donuts, Clayton, GA, Owner, (03/2021) -(11/2023) Self Employed, Augusta, GA, Derivatives Trader, (07/2004) -(10/2020) KBR, Bosnia, BiH, IT / Commo Manager, (12/2000) -(06/2004) Litton PRC, Wiesbaden, GE, Network Engineer, (01/2000) -(12/2000) International Paper, Kalamazoo, MI, Information Systems Specialist, (01/1996) -(01/2000) MILITARY

USAF Air National Guard, GA / MI, Intelligence Operations Specialist, (06/1990) -(08/2001) EDUCATION

BBA, Management Information Systems, 1994, Georgia Southern University, Statesboro GA

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