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Resumes 91 - 100 of 635 |
Duluth, GA, 30097
... • Support our users by utilizing Jira as the helpdesk support tool. • Participate in 24/7 on call rotation. • Provided Level 3 support for the Active Directory environments. ZealRiver Technologies, Inc. Montgomery, Alabama. Manager IT Services, ...
- 2023 Feb 24
Atlanta, GA
... for Maintaining File and Print, Applications, and Exchange Servers Created, Managed, Users Accounts and Groups INTERM HELPDESK SERVICES, New York, New York April 1996 - May, 1997 Assignment: United Parcel Service, Morristown, New Jersey External ...
- 2023 Feb 24
Atlanta, GA
... Project Coordination, Analytical Skills to troubleshoot the issue, timely interact with HW/SW vendors to resolve PC connection with AS400 using ACS (Access Client Solutions) Content Manager OnDemand (CMOD), Helpdesk ticket using ServiceNow, etc. ...
- 2023 Feb 08
Roswell, GA
... optics cable and wire Incident managing of hardware and software (analyzing, resolving, and follow-up) Operated computer helpdesk, diagnosing and troubleshooting automation problems via telephone or email Prioritize trouble tickets daily that were ...
- 2023 Jan 31
Cumming, GA
... Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all around technical support. Configured and debugged policy based routing for special traffic, route ...
- 2023 Jan 20
Tucker, GA
... of IT based support including HelpDesk, Microsoft Office, Public Speaking, Network Support, Corporate Training ending with internship of Corporate partner Awards Year Up - Certificate of Completion - 2018 Atlanta Metropolitan - 18 credits - IT Support
- 2022 Dec 20
Atlanta, GA
... Managed helpdesk and field-based employees for both wired and wireless computers, servers, and other network and standalone technologies, and collaborated with developers to design and implement helpdesk administration systems and to upgrade and ...
- 2022 Dec 12
Atlanta, GA
... JULY 2018 - APRIL 2021 Technical Support Specialist/Hillsboro Aero Academy, Hillsboro, Oregon Managed the Helpdesk professionally and appropriately Responded to IT tickets and workflows in a swift and professional manner to ensure satisfaction ...
- 2022 Dec 08
Atlanta, GA
... Providing feedback to management about customer satisfaction and concerns with policies and products offered by the company Helpdesk/Support Agent - Wipro Atlanta, GA (2015 - 2018) Displayed working knowledge of many iOS and Windows systems ...
- 2022 Dec 07
Atlanta, GA
... Create helpdesk documentation with SOP’s on problem solving techniques. Administer user rights, memberships, and access in Active Directory. Provide end user support on user-accounts using Active Directory to troubleshoot and reset passwords. ...
- 2022 Nov 25