Expertise

Access Control

Active Directory

Admin Portal

Advanced eDiscovery

Architectural Experience: Python, Ruby on Rails

Automation tools (i.e. Chef, Puppet)

AWS Route53

Azure Active Directory

Azure AD Connect

Azure Identity Management

Azure Log Analytics

Azure Key Vault

Azure Rights Management (RMS)

Azure Migrate

Bring Your Own Key (BYOK)

Cloud Access Security Brokers (CASB)

Cloud Platforms: Infrastructure-as-a-Service (IaaS), Platforms-as-a-Service (PaaS)

Cloud-Attached

Core Onboarding

Compliance & Retention leveraging DLP

Data Migration: Exchange, Google Workspace, SharePoint, File Share, Hybrid, Cutover, IMAP, POP

Data Tagging & Encryption

Dynamics 365 CRM Online

EMS (Enterprise Mobility + Security)

Exchange Admin 2010/2013/2016/2019

HTML,CSS and related Web Technologies

Identity Governance for Office 365

InfoPath 2013/2016

Integration with 3rd party applications

JQuery and JavaScript

LAMP and LAMR Deployments

Licensing

Mail Transport (POP/IMAP/SMPT)

Master page customization SP2010 and SP2013

Metalogix content matrix migration tool

Master page customization SP2010 and SP2013

Master page customization SP2010 and SP2013Sail Point Technologies

Microsoft Cloud App Security (MCAS)

Microsoft Identity Manager (MII)

Microsoft Defender (MDATP)

Microsoft Defender for Endpoint (MDE)

Microsoft Defender for Identity (MDI)

Microsoft Defender for Office (MDO)

Microsoft Information Governance

Microsoft Information Protection (MIP)

Microsoft Intune

Microsoft Teams

Migrations: EXO, SPO, ODFB, Teams, etc.

Multiple public cloud interfaces (i.e. Amazon Web Services, Azure, Google Cloud)

Multiple Factor Authentication (MFA)

.Net

Office 365 Administration

Office 365 eDiscovery & Advanced eDiscovery

Office 365 Data Loss Protection (DLP)

Office 365 Tenant configuration

Okta Identity Management

OneDrive For Business

Open-Source Tools

O365 InTune

Privilege Identity Management (PIM)

Policies for Office 365 for EXO, SPO, and ODfB

Project Management

Power Apps

PowerShell and online management shell

SCCM

Scripting languages (i.e. PowerShell, Ruby, Perl)

Security and Compliance

Security & Compliance (HIPPA)

Security and Compliance Center legal

Skype for Business/MS Teams

Share Gate/Bit Titan Migration Tools

SharePoint Designer 2013/2016

SharePoint Portal Configuration and Customization

VMware

Vi Editor (Linux)

SQL Server

Windows 11

Visual Studio 2013/2015

Education/Training

Microsoft Azure Administrator 2020

AWS SysOps Administrator Associate 2020

Microsoft Azure Fundamentals 2017

MCSA – O365 2015

AWS Solutions Architect Foundations 2015

BMC Asset Core Management, 2014

VMware ESI, 2011

Linux Administration and Configuration, 2011

Windows 2008 (R2) Training, 2011

MCSE Training 2001

CCNA Training, 2001

A+ Certification, 2001

Trillion Technology Solution 2015

AWS Foundations (Architect)

Morehouse College, Atlanta, Georgia 2011

VMware ESI training, Linux System Administration and Configuration

County College of Morris, Morristown, New Jersey 2006

Quality Customer Service certificate

XINCON TECHNOLOGY SCHOOL, New York, New York 2001

A+ Certification, (MCSE, CCNA, Windows 2000 Training)

THE CHUBB INSTITUTE OF TECHNOLOGY, Jersey City, New Jersey 1995

(Associates Degree in Computer Science)

Professional Experience

Infosys, Atlanta, GA September 2020 – November 2022

Technology Lead Engineer

Provided engineering support of Intune environment as part of Microsoft Modern Desktop Administration

Provide desktop and mobility engineering and administration Intune environments in aspects of PC management, Mobile Device Management and Mobile Application Management

Assist mobility engineers in designing and configuring Intune policies (device, application, email, conditional access, password management, etc.)

Provide device and mobility management with designing and configuring relevant Intune policies for BYOD, CYOD or COPE scenarios

Provide guidance with co-management (Intune/SCCM/MEM) as part of modern device management transformation

Provide support and guidance with device identities (Azure AD vs Hybrid Azure AD vs On-prem)

Assist engineers with Intune based reporting reflecting compliance, application protection, audit logs and trends

Provide guidance with Windows Autopilot as a modern OS deployment solutions

Provided Lead support on Exchange, SharePoint, OneDrive, File Share, Teams migration projects

Perform on-premises migrations using Share gate, Bit Titan migration tools

Performed AADConnect deployment/configurations to synchronize user’s identities from on-premises environment to the M365 cloud

Prepared and configured environments for Hybrid deployments using Hybrid Configuration Wizard

Worked on Power Apps and Power Automate

Perform SharePoint on-premise customization solution deployment

Provide Share gate PowerShell script generation

Provide Portal development & customization for a major Manufacturing, Higher Education, and Medical Companies

Developer for the content management system built on SP2010, SP2013 and office 365

Major responsibilities included Requirement gathering and analysis, Design, Development and Deployment.

Provide Content Migration and Application Development.

Perform configuration and tasks using PowerShell

Perform Content Query Web Part Customization using CSOM/JSOM

Provide Production support and report generation

Customize Master Page creation in SP2010 and SP2013

Involved in deployment activities QA, Pre-Prod and production environment.

Worked on enhancing the site pages and custom development

Worked on preparing user guide documents for end users

Worked on building custom solution using C# and error fixing

Prepare search analytics and usage analytics reports generation

Worked on sharepoint2013 search configuration, service configuration, backup and recovery and migration

Excellent mentoring capabilities, communication skills, customer facing skills are few notable strengths

Provide guidance to helping organizations with deploying Microsoft Online Services and then with onboarding service.

Provide subject matter deep dives and best practices to accelerate your deployment of Microsoft 365 services.

Provide deployment best practices and remediation steps to follow to enable organization’s use of Microsoft 365.

Create remediation plans to bring Microsoft enterprise customer’s source on-premises environment to meet the requirements for successful onboarding and migration to the cloud only or hybrid services.

Provide remote guidance with success planning development and implementation and required configuration activities.

Provide remote guidance in the form of available documentation, software tools, admin consoles, and scripts.

Schedule and run technical talks, workshops, and checkpoint meetings.

Provide guidance with (DNS), network, edge chromium browser, client operating system, mobile device, and using Microsoft O365/Azure services.

Provide Lead engineer support with Provisioning, Assess, Prerequisites, Readiness for Exchange, SharePoint Online, OneDrive for Business, Skype for Business Online, Microsoft Teams, SCCM, Intune, Windows 10, Identity, Azure AD, MIP, MCAS, etc.

Tuskegee University, Tuskegee, AL February 2020 – July 2020

Systems Engineer/Security Administrator

Performed security and server administration of cloud environments using Azure, AWS, Windows, Linux, & Oracle platforms.

Managing Microsoft Windows Server (2008, 2012, 2016, 2019) environments

Migrating servers from on premise to Cloud using VSphere, Microsoft Azure, and SCCM.

Create and manage firewall rules and policies, and VPN administration via Dell SonicWall administration.

Perform full and incremental data backups and disaster recovery procedures.

Provide Azure API Management, Security, Cloud-to-Cloud Integration (Public, Private)

Planned/Designed/Implemented Identity Access Management using SSO services

Provide authorization and access management solutions such as, and Active Directory Federation Services, Multi-factor Authentication.

Performed server patch management by installing third party patches using SCCM

Developed and implemented procedures for operational processes including deployment, upgrade, migration and maintenance.

Performed O365 ProPlus deployments and upgrades using SCCM.

Setup and configured iOS and Android devices enrollments using InTune

Performed Automation using PowerShell cmdlets for O365 and Teams

Provide maintenance of Active Directory, Group Policy, and associated Microsoft domain

Provide Endpoint Security using Management tools (i.e. Azure, McAfee, Carbon black, AirWatch)

Administer phishing campaigns, training, and provide reporting using KnowBe4 Automated Security Awareness Program.

Provide Zoom Administration, configuring SSO, managing users and groups.

Installed/Configured/Deployed Azure AD Connect to synchronize passwords between on-premises Active Directory installations and Azure AD.

Created alerts, logged and saved queries using Azure Monitor Log Analytics

Perform DNS migration from Linux AIX server to AWS Route 53.

I.W.P Technologies, Palmetto, GA March 2009 – Present

Owner/M365 Migration Engineer

Provide Office Installation Configuration services for O365 tenant services and applications.

Provision, Manage, Configure, and Customize Office 365 portal.

Installing/Configuring software packages on personal computers and laptop

Create and manage a backup plan for critical SharePoint data.

Performed Office SharePoint upgrade to Office 365/SharePoint 2019, including Teams, One drive, Enterprise Mobility suite.

JM Huber/CPKelco, Atlanta, GA August 2018 – September 2019

Microsoft Office 365 SME Technology Engineer/Technical Project Mgr/Mobile Deployment Engineer

Provide Office 365 services and collaboration and productivity tools including Exchange Online, Dynamics CRM Portal, One Drive for Business, SharePoint Online, Lync Online, PowerShell Scripting, EMS suite.

Provided technical support with PowerBi, MS Teams, PowerApps, SharePoint, OneDrive, Exchange Hybrid/Online, .Net, Visual Basic, Enterprise Mobility Suite.

Setup and configured iOS and Android devices enrollments using Intune

Performed Automation using PowerShell cmdlets for O365 and Teams

Provide Azure API Management, Security, Cloud-to-Cloud Integration (Public, Private)

Planned/Designed/Implemented Identity Access Management using SSO services

Installed/Configured/Deployed Azure AD Connect to synchronize passwords between on-premises Active Directory installations and Azure AD.

Created technical documentation to provide step-by-step instructions for windows 10, O365 deployments.

Used Configuration Manager Server; to migrate users into Intune using the SCCM.

Performed server patch management by installing third party patches using SCCM.

Deployed, managed mobile devices, applications and data, as well as Windows 10 and Apple iOS devices using VMWare (Airwatch, Workspace One).

Microsoft-Avanade/Experis, Seattle WA October 2015 – August 2018

Level 3 Office 365 Engineer/ PQM (Primary Que Mgr.)

Provide onboarding support to Office 365 services including Exchange Online, Dynamics CRM Portal, OneDrive for Business, SharePoint Online, Teams, PowerShell Scripting, InTune, Office 365 Pro Plus and Yammer.

Provided 3rd level support of Email Migrations (IMap, CutOver, Staged, and Hybrid).

Planned/Deployed/Configured ADFS multi-factor authentication

Manage and support SharePoint site creation, web parts, and workflows.

Executed PowerShell scripts to perform functions such as reporting and SharePoint administration.

Viewed licensed and unlicensed users with O365 PowerShell

Assigned licenses to user accounts with O365 PowerShell

Assigned role to user accounts with O365 PowerShell

Azure API Management, Security, Cloud-to-Cloud Integration (Public, Private)

Installed/Configured/Deployed Azure AD Connect to synchronize passwords between on-premises Active Directory installations and Azure AD.

Created, Deleted, Removed and restored user accounts with O365 PowerShell cmdlets

Managed mobile devices including Windows Phone, Android, iPhone, iPad, and computers using MDM and InTune services

Setup and configured iOS and Android devices enrollments using Intune

Performed O365 ProPlus deployments using MSI & Click to run installations

Morehouse School of Medicine, Atlanta, GA September 2012 – October 2015

Desktop Engineer III/Field Services Technician

Provide second and third level support for end-users desktop and problem resolution for all MSM standard hardware, software and application problems

Manage and support SharePoint site creation, web parts, and workflows.

Performed telephony and PC configuration, setups, moves, changes, and installations of desktop hardware and software

Deployed new workstations and mobile equipment with KASE to create standard image and configurations.

Performed server patch management by installing third party patches using SCCM.

Create mailboxes, reset user accounts and maintain A.D. accounts on a weekly basis

Provide mobility support with Maas360 to manage company owned and personal devices.

Morehouse College, Atlanta, GA September 2010 – September 2012

IT Support Technician

Electronic Classroom\Lab Specialist

Provided on site desktop support and over the phone support of electronic classrooms & campus labs

Deploy new workstations and other equipment with standard image and related configuration instructions

Create mailboxes, reset user accounts and maintain A.D. accounts on a weekly basis

Provide Server monitoring & maintenance

C3i-Inc., Morristown, New Jersey December 2004 - March 2009

Level II IT Support Technician/Lead Technician

Installed PC's and related hardware on all OS platforms.

Performed installation and configuration of Routers and Switches

Create mailboxes, reset user accounts and maintain A.D. accounts on a weekly basis

Provide Server monitoring & maintenance hardware repairs, tape backup units, network switches and routers

KFORCE PROFESSIONAL STAFFING, Tampa, Florida July 2004 - November 2004

Siemens Business Services (SBS), Belvedere, New Jersey

Windows XP Migration Specialist/Refresh Project Desktop Engineer

Verifying/Backing up user’s data Personal and Business Data (Outlook settings, E-mail, Printers).

Restoring user’s data, printers, and configuring the computers name joining system to the domain.

URBAN RENEWAL CORPORATION, Newark, New Jersey September 2003 - June 2004

Computer Instructor/Desktop Support/Hardware Support

Instructed Microsoft Office suite and The Introduction to personal computers courses that required meeting different learning modes of individuals.

Repaired of personal computers, servers, printers, network devices, and other peripherals.

THE DATAFINDERSGROUP, Maywood, New Jersey August 2001 - September 2003

Assignment: Scholastic Inc. /Wagner & Webber, New York, New York

Desktop Support Specialist/Windows 2000 Migration

Verifying/Backing up user’s data Personal and Business Data (Outlook settings, E-mail, Printers).

Restoring user’s data, printers, and configuring the computers name joining system to the domain.

XINCON TECHNOLOGY SCHOOL, New York, New York June 2000 - June 2001

PC/Network Support Intern

Assisted in the Installation/Configuration of Cisco routers and Catalyst switches.

Performed the configuration of IP addresses, subnet mask, and default gateway on catalyst switches.

CDI INFORMATION SERVICES, Springfield, New Jersey May 1997 - December 1999

Assignment: Administration for Children Services, Brooklyn, New York

User Support Technician

Provided on site desktop support and over the phone support of windows based applications including Microsoft Office Suite and Proprietary software packages

Responsible for Maintaining File and Print, Applications, and Exchange Servers

Created, Managed, Users Accounts and Groups

INTERM HELPDESK SERVICES, New York, New York April 1996 - May, 1997

Assignment: United Parcel Service, Morristown, New Jersey

External Customer Support Technician

Provided over the phone support of windows based applications including Microsoft Office Suite and proprietary software packages.

Responsible for Helpdesk support for internal/external customers and employees networked and standalone users.

V.A MEDICAL CENTER, East Orange, New Jersey September 1995 - April 1996

Help Desk Technician (Volunteer)

Provided over the phone support of windows based applications including Microsoft Office Suite and proprietary software packages

Handled day to day troubleshooting of computer workstations and printers

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