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Healthcare Administrative Medical Assistant with 25+ Years of

Columbus, OH
... Admin Assist/Float Coordinator 2014-2015 · Administer scheduling of patients, answer phone calls and questions, and maintain charts and files. · Implement insurance pre-certifications and coordinate surgeries including in-office, outpatient. · ... - Dec 16

Customer Service & Accounts Specialist Professional

Columbus, OH
... Member Service Representative Aetna, a CVS Health Company February 2024 to May 2025 • Delivered high-quality customer service to Medicaid and Medicare members by resolving inquiries related to benefits, claims, eligibility, and coverage in a timely ... - Dec 12

Data Entry Roles

Hilliard, OH
... P a g e 2 2 JPMorgan Chase/USPB/JPMorgan Consumer & Community Banking, Columbus, OH 2020 – 2021 Specialist Conducted detailed data entry and documentation reviews for Chase customer accounts, ensuring alignment with banking regulations and internal ... - Dec 02

Senior QA Analyst with 10+ Years Experience

Columbus, OH
... Collaboration, and Documentation PROFESSIONAL EXPERIENCE JP Morgan Chase, Columbus, OH Testing Associate – Remediations and ... Collaborated with clients, developers, and managers to ensure test coverage and compliance. Authored master test strategies, ... - Dec 01

Mortgage & Finance Professional with 10+ Years Experience

Columbus, OH
... • Reviewed AUS conditions, appraisals, flood certifications, and insurance coverage for compliance. • Cleared conditions, ... Morgan Chase – Columbus, OH Jul 2016 – Mar 2017 • Reviewed consumer loan applications for eligibility and compliance. • ... - Nov 27

Business Analyst with 5+ Years of SDLC Expertise

Columbus, OH
... Reported bugs using Azure and tracked the defect life cycle to track the test coverage and minimize Average Bug Age. Managed and tracked work items efficiently using ADO, ensuring transparency and accountability in project tasks. Conducted UAT ... - Nov 26

Technical Solutions Engineer & Platform Admin Lead

Columbus, OH
... Epic - SMS and Cloud Platform Administrator July 2024- Current • Led as admin for Hello World (Epic’s CPaaS that offers SMS, Voice, Email, etc.), where I worked with telecom vendors (Syniverse, Infobip, etc.) for backend integration; maintained ... - Nov 21

Customer Service & Tech Support Professional

Columbus, OH
... • Responsible for assisting customers with scheduling appointments • Responsible for assisting customers with account and coverage issues Provided customer service technical support for Verizon DSL and Cricket Wireless • Responsible for assisting ... - Nov 20

Versatile Customer Service and Music-Driven Pro

Columbus, OH
... March 2003 to May 2016 Lancaster Commercial Products Clintonville/ Hilliard Customer service/ sales Order entry, product line knowledge and phone coverage for large supplier of hotel and restaurant equipment. In charge of online sales and debit ... - Nov 18

Customer Service Leader with 10+ Years of Experience

Columbus, OH
... Delegated daily tasks and station assignments to team members for optimal coverage. Handled customer complaints and resolved issues to ensure satisfaction. Trained and supported new employees in store procedures and standards. Maintained a clean and ... - Nov 15
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