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Travel Customer Service & Escalations

Columbus, OH
Paul Craft **** ****** **** Columbus, Ohio ***29 614-***-**** **********@*****.*** EXPERIENCE JP Morgan Chase & Co, Columbus, Ohio - Travel Agent November 2021 - Present ●Assisting card members with escalated requests regarding their travel, ... - Jul 22

Office Operations & Client Services Coordinator

Columbus, OH
... WORK HISTORY Third Party Services Coordinator, 01/2023 to 10/2023 Wheels Up - Columbus, OH Client Services Member Representative, 07/2022 to 01/2023 Innosource For Wheels Up - Columbus, OH Travel Desk Manager, 11/2017 to 07/2022 JP Morgan Chase ... - Jul 17

Senior Java Full-Stack Developer

Columbus, OH
... Developed unit and behavior-driven test cases using JUnit and Cucumber to improve application quality and test coverage. ... Columbus, OH JPMC, May 2017-March 2020 Built Selenium+Cucumber BDD framework (POM) for QuickPay and One Chase Services; ... - Jul 14

Healthcare Customer Service & Patient Advocacy

Columbus, OH
... • Verified insurance coverage, documented detailed case notes, and navigated multiple systems with accuracy. • Delivered exceptional customer service by anticipating needs and resolving concerns efficiently. Customer Service Representative I – ... - Jul 13

Customer Service & Phone Support Specialist

Columbus, OH
... Chase Bank, Dublin oh Answering incoming calls about banking Notating accounts with detailed information regarding customers ... customers with better coverage Educating customer on current coverage and possible changes to ensure proper solution. ... - Jul 11

Customer Service & Data Entry Specialist

Columbus, OH
... efficiently Performed data entry and administrative tasks effectively Processed claims, resolved disputes Provided coverage details, addressed inquiries Ensured accurate data entry, maintained records Facilitated payment agreements, improving ... - Jul 11

Human Resources & AP/AR Payroll Professional

Columbus, OH
... Working with insurance groups to ensure coverage for medications and treatments. Making sure that authorizations are in place for treatments. Owner-Operator, The Five Leaf Clover Store Urbana, OH, January 2025-present Manage a small business. As an ... - Jul 08

Customer Care Specialist III - Medicaid/Medicare

Columbus, OH
... Microsoft excel Experience CareSource Customer Care Specialist III • Columbus, OH Manage complex or escalated member and provider inquiries regarding benefits, claims status, eligibility, authorizations, billing, and coverage determinations. ... - Jul 06

Behavioral Support & House Manager Supervisor

Columbus, OH, 43291
... standards were met • Coordinated office cleaning tasks, maintaining a professional and organized workspace • Ensured team coverage and task completion by adapting to shifting priorities and needs Education Medical Billing & Coding (University of ... - Jul 05

Vendor Management Analyst

Powell, OH
... communicate across various departments, Manage shared mailboxes, SAP PROFESSIONAL EXPERIENCE JPMORGAN CHASE, Columbus, Ohio Vendor Management Analyst I, January 2019 – October 2025 Assignment sponsor or 3rd party service provider for 800+ employees. ... - Jun 30
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