Summary Experienced administrative and customer service professional

with excellent interpersonal skills both written and

verbal. Possessing strong problem solving, multi-tasking

and follow-through abilities; who is a self motivated

reliable team player with excellent computer skills.

Skills Microsoft Office Suite, Word and Excel, Medical Billing, ICD-9,

CPT Coding-Insurance Claims

Education ASA College of Advance Technology Brooklyn, NY

Associated Degree in Medical Assisting 02/2004

Employment History Randstad USA (Temp Agency) New York, NY

Citigroup, NA and Chase Bank (Temp) 2006 - Present

Admin. Asst/Clerk/ Customized Lockbox Clerk (Temp)

. Organize meeting schedules and maintain calendars

. Type correspondences, memos and reports

. Conduct general administrative duties such

as answering telephones, send faxes, maintain office

files, process mail/parcel packages, book travel

arrangements, process travel/expense reports

. Extract and verify checks with invoices so that the

checks can be processed for clients

. Manage several basic lockbox accounts. Meet computer

deadlines and assist other clerks in processing more

detailed accounts; Sort mails to box numbers

. Process payments, prepare deposits, research and

reconcile accounts; sort payments and prepare work to

be processed on remittance processing equipment

Duane Reade Pharmacy New York, NY

Cashier 1998 - 2003

. Verified shipment documentation with inventory count

. Managed inventory to ensure merchandise availability

. Processed all cash, check, credit card and debit

transactions

. Assisted customers with purchase selections

. Responded to phone inquiries

Macy's Department Store New York, NY

Sales Associate 1997 - 1998

. Assisted customers with purchase selections and

supply alternatives

. Maintained neat and orderly workstation

. Conducted sales promotion on the Macy's charge card

and other special services

. Processed exchange and returned items

. Conducted quarterly inventory to assist purchase

division with future orders

All Island Banana Growers Jamaica, WI

Executive Secretary/Customer Representative 1990 - 1998

. Coordinated travel arrangements (air, hotel

accommodations and ground transportation) with travel

agency; prepared detailed itineraries and assures

accuracy and timely delivery of plans/tickets to

travelers

. Calendar management; scheduled internal/external

meetings and appointments; and coordinated conference

call; Prepared memorandums and letters

. Organized and maintained company filing system

. Assisted with telephone coverage; screened calls;

took messages and distributed in a timely and

appropriate manner; Coordinated group coverage, for

lunch, vacations, training and temporary assistance,

Liaison for ordering and re-orders of all office

supplies

. Reviewed managers' expense reports, verify expense

documentation and submit to accounting for payment;

. Assist with overflow, special projects and day-to-day

tasks such as greeting clients and providing

necessary assistance

References Available upon request

Contact this candidate