address: Ewing, NJ 08618
To work in a productive environment that will allow me to apply my customer service, office support and/or human resource skills.
TDA - Trenton, NJ
August 2008 - Present
Assist any tourist with information on the city capitol "Trenton"
Make "informative bags" for tourist to take home
Give directions to those who are lost in the city looking for a particular visiting site
Project S.M.I.L.E / GEAR-UP - Trenton, NJ
October 2005 - August 2009
Help the student set short and long term goals.
Help the student identify the positive things in their life
Employ role-playing as a technique for solving students problem.
Help the student develop personal interests outside of school.
Help the student become more involved in all aspects of school.
Help the student learn where to go for help.
Production Assistant - New York City, NY
July 2009 - July 2009
Responsible for various aspects of the production portion at Akademiks
Photo copying T-Packs
Disposing of samples and old T-Packs
Taking photos of clothing for style packets
BCM Direct - Princeton, NJ
Human Resources / Admin Assistant
September 2008 - April 2009
Import and export documents for our database
Process and log refund, checks and rebates from our company
Respond via email to customers who want to imply about their orders/transactions
Provide general administrative support
Perform a variety of tasks relative to assigned area of responsibility
Follow all policies and procedures
Order products for our company
Dept. of Community Affairs (temp)- Trenton, NJ
Call Center Rep.
February 2008 - May 2008
Reviews and checks assigned reports, applications and other documents for corrections and completeness where uncomplicated determinations are required
Addresses, stamps and mails envelopes and other mail
Assembles and staples materials for distribution
Gives information, according to department regulations, in person and over the telephone
May assist in locating and compiling data needed for reports
Maintains records and files
Answers the telephone and takes messages accurately
Looks up needed information
Wraps packages for shipment by mail or express
Fills in and checks form letters, circulars, and forms as directed
Performs other duties as required
Dept . of Human Resources (temp) - Hamilton, NJ
October 2007 - January 2008
Processes paperwork in an efficient manner according to set procedures.
Records, posts, logs, photocopies, distributes, and/or updates information.
Proofs own work or work of others.
Establishes and maintains files in accordance with predetermined standards.
Answer phones and routes incoming calls to appropriate offices or personnel; takes accurate messages.
May greet visitors and announce their arrival to the appropriate staff member.
May distribute mail within the organizational unit.
Types correspondence, memorandum, reports, etc. using typewriter or word processing software and/or performs data entry.
Uses PC, computer terminal and keyboard, typewriter, photocopier or other office equipment
E.T.S. - Ewing, NJ
Customer Service Rep.
August 2005 - July 2006
Registered students for the SAT test via phone
Explained SAT test dates, times, and locations to students by phone
Verified students personal information in the system, updated students record if necessary
Mailed testing booklets to students, parents and counselors only
Phone/Face to Face Customer Service Support
Patient Care Tech
Mercer County Vo-tech - Health Technology
Feb 2007 - July 2007
Performed theory and clinical for Patient Care Technician, Phlebotomy, EKG Technician and Unit Secretary