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CSR

Location:
Ewing, NJ, 08618
Posted:
November 30, 2009

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Resume:

KC Campbell

email: mz7xvz@r.postjobfree.com

address: Ewing, NJ 08618

Home: 609-***-****

Home: 609-***-****

Objective

To work in a productive environment that will allow me to apply my customer service, office support and/or human resource skills.

Experience

TDA - Trenton, NJ

Historian

August 2008 - Present

Assist any tourist with information on the city capitol "Trenton"

Make "informative bags" for tourist to take home

Give directions to those who are lost in the city looking for a particular visiting site

Project S.M.I.L.E / GEAR-UP - Trenton, NJ

Mentor

October 2005 - August 2009

Help the student set short and long term goals.

Help the student identify the positive things in their life

Employ role-playing as a technique for solving students problem.

Help the student develop personal interests outside of school.

Help the student become more involved in all aspects of school.

Help the student learn where to go for help.

Production Assistant - New York City, NY

Akademiks (intern)

July 2009 - July 2009

Responsible for various aspects of the production portion at Akademiks

Photo copying T-Packs

Disposing of samples and old T-Packs

Taking photos of clothing for style packets

BCM Direct - Princeton, NJ

Human Resources / Admin Assistant

September 2008 - April 2009

Import and export documents for our database

Process and log refund, checks and rebates from our company

Respond via email to customers who want to imply about their orders/transactions

Provide general administrative support

Perform a variety of tasks relative to assigned area of responsibility

Follow all policies and procedures

Order products for our company

Rebate coordinator

Hiring agent

Dept. of Community Affairs (temp)- Trenton, NJ

Call Center Rep.

February 2008 - May 2008

Reviews and checks assigned reports, applications and other documents for corrections and completeness where uncomplicated determinations are required

Addresses, stamps and mails envelopes and other mail

Assembles and staples materials for distribution

Gives information, according to department regulations, in person and over the telephone

May assist in locating and compiling data needed for reports

Maintains records and files

Answers the telephone and takes messages accurately

Looks up needed information

Wraps packages for shipment by mail or express

Fills in and checks form letters, circulars, and forms as directed

Performs other duties as required

Dept . of Human Resources (temp) - Hamilton, NJ

Admin Support

October 2007 - January 2008

Processes paperwork in an efficient manner according to set procedures.

Records, posts, logs, photocopies, distributes, and/or updates information.

Proofs own work or work of others.

Establishes and maintains files in accordance with predetermined standards.

Answer phones and routes incoming calls to appropriate offices or personnel; takes accurate messages.

May greet visitors and announce their arrival to the appropriate staff member.

May distribute mail within the organizational unit.

Types correspondence, memorandum, reports, etc. using typewriter or word processing software and/or performs data entry.

Uses PC, computer terminal and keyboard, typewriter, photocopier or other office equipment

E.T.S. - Ewing, NJ

Customer Service Rep.

August 2005 - July 2006

Registered students for the SAT test via phone

Explained SAT test dates, times, and locations to students by phone

Verified students personal information in the system, updated students record if necessary

Mailed testing booklets to students, parents and counselors only

Skills

Data Entry

CRM

Microsoft Office

Excel

Access

Navigating Internet

Phone/Face to Face Customer Service Support

EKG

Phlebotomy

Patient Care Tech

Unit Secretary

Education

Mercer County Vo-tech - Health Technology

Feb 2007 - July 2007

Certified Phlebotomist

Hamilton, NJ

Performed theory and clinical for Patient Care Technician, Phlebotomy, EKG Technician and Unit Secretary

MCCC- Communications

August 2005

still attending

Trenton, NJ

Ewing High

February 2005

Diploma

Ewing, NJ

Trenton High

June 2004

not attained

Trenton, NJ



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