Dawn Nelson

**** *** * *** ****

Clarksville, TN 37042

(H) 931-***-****

(M) 859-***-****

**********@*****.***

Objective:

To become an integral part of a fast paced company,

providing exemplary customer service to their clients.

Work Experience:

Technical Support Representative

8/2005 – 8/2007 Electronic Data Systems, Winchester, KY

Responsible for the processing of email requests, as well

as training fellow employees on the proper procedures for

processing email issues.

Skills

Ability to type 73 wpm accurately.

Ability to type 5014 kph accurately.

Experience with creating and editing Microsoft Excel

spreadsheets.

Education

2/2006 Electronic Data Systems, Winchester, KY

Vocational

General training on Microsoft based programs as pertaining to first level help desk support.

1995 Twenty-nine Palms High School

High school diploma

References available on request.

Contact this candidate