Administrative Assistant Management

Brittany Dolan

** ***** ** - ******, ** ***** - 774-***-**** – ************@*****.***

EDUCATION

University of Massachusetts Dartmouth, North Dartmouth, MA May 2009

Bachelor of Science in Human Resource Management Concentrations: Management& Marketing

PROFESSIONAL EXPERIENCE

Alternatives Unlimited, Wrentham, MA

Program Supervisor – Program Coordinator/Developer May 2009-Present

Develop and implement component goals, objectives, and work plan tasks that are directed toward accomplishing the Agency’s Mission.

Ensure optimum program coverage through the development of staff, carry out new hire orientation training and provide critical feedback to management about on the job training progression or set backs.

Monitor program schedules, projects, payroll budget, and ensure time sensitive objectives are met.

Drive the compliance of all company best practices that ensure the health, safety, and well-being of individuals served.

Oversee administration of all daily prescribed medication and medical protocols in accordance with HIPAA regulations.

Alternatives Unlimited – Counselor (Summer/temp) May 2005-May 2009

• Developed and implemented Individual Support Plans.

• Collected data and reported on outcomes, provided support with doctor appointments, medication administration, meal preparation, and other daily routines.

• Created opportunities for meaningful community involvement.

• Supported and encouraged clients to further education.

• Supported individuals with financial independency.

• Provided resources to build skills to create meaningful relationships and introduce clients into the workforce.

Accutech Communcations (Summer/temp) May 2001-May 2005

• Data-entry & Administrative assistant.

• In charge of bookkeeping and scheduling appointments.

• Effectively communicating with new and old customers regarding problem resolution.

• Kept communication open with Technicians throughout the day regarding completed jobs and urgent complications.

Accomplishments/Groups & Volunteering

• Dean’s List 2006

• MassPIRG

• American Red Cross Blood Drive

• Relay for Life Participant

Additional Skill Sets & Interest

• Experienced Professional- Offering strong supervisory skills, ability to multitask and a focus on task at hand.

• Team Orientated- Thrives in a diverse environment, motivates others with a positive attitude.

• Proven Leader- Took on additional responsibilities as Program Coordinator while position was vacant.

• Interests include- Traveling, Music, Education, New experiences, Meeting new people and spending time with friends and family.

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