Business Analyst: Requirements & Systems Thinking

PRIYANKA PENUBADI

Business Analyst Requirements Engineering Systems Thinking Functional-to-Technical Specifications Agile SQL

Dublin, OH (Open to Hybrid/Remote) • 704-***-**** • ****************@*****.***

PROFESSIONAL SUMMARY

Results-driven Business Analyst with 7+ years of experience in technology-driven environments, applying strong systems-thinking to translate functional requirements into clear, actionable technical specifications. Skilled in requirement elicitation, structured requirements decomposition, process and data modeling, and stakeholder engagement across cross-functional and cross-geography teams. Proven ability to analyze dependencies, integrations, data flows, and upstream/downstream impacts, and to translate business objectives into actionable backlogs of user stories and acceptance criteria. Experienced facilitating requirement walkthroughs, technical handoffs, and sprint planning sessions, and collaborating closely with engineering, architecture, and QA teams to ensure feasibility and accurate implementation. Proficient with Jira, Confluence, and Azure DevOps in Agile/Scrum delivery environments.

CORE COMPETENCIES

Requirements & Specs

Functional-to-Technical Specification Translation, Requirement Elicitation, Structured Requirements Decomposition, Gap Analysis

Systems Thinking

Dependency Analysis, Integration Mapping, Data Flow Analysis, Upstream/Downstream Impact Assessment

Documentation & Modeling

Requirement Documents, User Stories, Acceptance Criteria, Process Models, Data Models, Functional Specifications

Stakeholder Engagement

Requirement Walkthroughs, Technical Handoffs, Sprint Planning Facilitation, Cross-functional Collaboration, Executive Communication

Delivery & QA Support

Backlog Grooming, Test Scenario Definition, Requirement Validation, UAT Coordination, Defect Management

Agile & SDLC

Agile/Scrum, Sprint Planning, Release Management, SDLC, Change Management, Multi-team/Cross-geography Collaboration

Tools & Platforms

Jira, Confluence, Azure DevOps, Visio/Lucidchart, ServiceNow, Git/GitHub, Visual Studio

Systems & API

System Design Concepts, REST/SOAP API Basics, Data Flow Principles, .NET (C#, ASP.NET MVC, Web API)

Data & Integration

SQL (Oracle, MySQL, PostgreSQL, SQL Server), Data Mapping, ETL, SSRS, Data Analysis

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Think Logic Systems Inc Dublin, OH (Hybrid) Jan 2025 – Present

Engage with business stakeholders to understand functional requirements, workflows, and process objectives, and translate them into detailed technical specifications for engineering and QA teams.

Apply systems-thinking to analyze dependencies, integrations, and data flows across ASP.NET Web API services — identifying upstream/downstream impacts before implementation.

Develop and maintain requirement documents, user stories, acceptance criteria, and process/data models using Lucidchart and Confluence, ensuring traceability from business need to delivery.

Facilitate requirement walkthroughs, technical handoffs, and sprint planning discussions with development and QA teams during Agile ceremonies.

Collaborate with developers and architects to validate feasibility, resolve ambiguities and assumptions early, and ensure accurate implementation of requirements.

Support testing teams by validating requirements, defining test scenarios, and coordinating UAT sessions — managing defect tracking in JIRA and communicating outcomes to stakeholders.

Use SQL Server queries to analyze and validate data across relational databases, supporting integration troubleshooting and reporting requirements.

Produce technical documentation for REST API endpoints, data mappings, and system integration workflows, ensuring continuous alignment between business expectations and technical solutions.

Maintain SDLC compliance — documenting change requests, approval workflows, and audit trails; maintain JIRA boards and Confluence pages keeping stakeholders aligned across development, QA, UAT, and production.

Environment: Functional-to-Technical Specifications, Systems Thinking, Requirement Decomposition, ASP.NET Web API, SQL Server, REST APIs, JIRA, Confluence, Lucidchart, Agile/Scrum, UAT, Data Mapping.

Systems Analyst / .NET Application Analyst

Cognizant Technology Solutions Bangalore, India Mar 2021 – Dec 2024

Engaged with stakeholders across multiple concurrent projects to gather and decompose business and technical requirements into functional specifications, use cases, and data mapping documents for .NET application modules.

Applied systems-thinking to create process flow diagrams and system mapping documents for ASP.NET MVC and Web API applications, surfacing integration dependencies between business and technical teams.

Analyzed data and resolved integration issues using SQL queries across Oracle, MySQL, and SQL Server, ensuring data flow integrity across upstream and downstream systems.

Facilitated UAT activities for .NET application rollouts — aligning test plans with business acceptance criteria and driving structured resolution of defects with engineering and QA teams.

Documented REST and SOAP API contracts, request/response payloads, and integration workflows for third-party system connections, supporting feasibility discussions with architecture teams.

Maintained JIRA boards and Confluence wikis — requirements, decisions, and change logs — supporting change management across multi-team, cross-geography project delivery.

Partnered with QA teams to develop test plans, trace requirements to test cases, and ensure full coverage across regression and integration testing.

Communicated project status, risks, gaps, and assumptions to business stakeholders and technical leads through regular reporting and stand-up updates.

Environment: Requirements Decomposition, Functional Specifications, ASP.NET MVC, Web API, SQL (Oracle, MySQL, SQL Server), REST/SOAP APIs, JIRA, Confluence, UAT, Agile/Scrum, Change Management.

Business Analyst / .NET Developer

Alphenso Technology Bangalore, India Dec 2019 – Dec 2021

Elicited and decomposed requirements for .NET application development projects, translating business objectives into functional specifications, user stories, and acceptance criteria for delivery backlogs.

Developed and maintained ASP.NET MVC and Web API applications, working closely with stakeholders to validate that solutions met business and technical requirements.

Created workflow diagrams and entity-relationship diagrams to support data modeling, system design, and dependency analysis across application modules.

Wrote complex SQL queries and stored procedures in SQL Server to support reporting, data analysis, and validation of data flow across systems.

Implemented Entity Framework and LINQ for data access layers, mapping business objects to relational database schemas for accurate technical implementation.

Collaborated with cross-functional teams (business, QA, operations) to streamline release management, resolve ambiguities, and improve deployment reliability.

Produced API documentation and integration guides for .NET Web API services, supporting engineering teams with system design and API basics.

Mentored junior analysts on requirements documentation practices, SDLC workflows, and Agile ceremony participation.

Environment: Requirements Elicitation, Functional Specifications, ASP.NET MVC, Web API, Entity Framework, LINQ, SQL Server, REST APIs, Agile/Scrum, Data Modeling, JIRA, Confluence.

Junior Business Analyst / Junior .NET Developer

Apollo Client Project Bangalore, India Oct 2018 – Dec 2019

Supported requirement elicitation and documentation for .NET application builds and system enhancement projects, translating functional specs into working application features.

Assisted in developing ASP.NET Web Forms and MVC modules aligned with documented requirements and acceptance criteria.

Conducted data analysis and wrote SQL queries to validate system behavior, supporting structured resolution of data integration issues.

Collaborated with development teams to define test cases, track defects in JIRA, and support QA and UAT activities.

Created process documentation and user guides to support end-user adoption of new application features.

Environment: Requirements Documentation, ASP.NET, SQL Server, JIRA, UAT Support, Process Documentation, Agile.

EDUCATION

Bachelor of Engineering – Electronics & Communication Engineering

P.V.K.K Institute of Technology, JNTUA University, India

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