Behavioral Support & House Manager Supervisor

Deliscia Willis

Columbus, OH ***** +1-380-***-**** ****************@*****.***

Professional Summary

Dependable supervisor with experience overseeing teams of up to six employees in facility management and client support. Skilled in training, task delegation, and maintaining safe, clean environments. Strong documentation abilities and commitment to helping clients achieve goals. Proven ability to adapt and fill in where needed to ensure smooth operations.

Work Experience

Behavioral Support Specialist

ViaQuest Columbus, OH

October 2025 to Present

I currently work in the Ic F home, where I support 4 individuals throughout the day, with behavioral mood management, implementing coping skills, accessing resources. Collaborating with staff doing training collaborating with families doing trainings

Teaching overall, safety and support for clients and staff. House Manager

Iamboundless Columbus, OH

June 2021 to June 2025

I started out as a BT for a year then I was promoted to house manager for their MSY home where be was responsible for 6 client's and 20 staff I ran three shifts.Setting up shifts on when to work for all staff and shifts was also setting up appointments keeping up with finances. Ensuring that staff is passing out medications at the appropriate time. Set alone the Mars, ensuring and checking Mars every day. Making sure that medications were passed out on appropriate times setting up for individuals to engage in throughout the week. Also, responsible for making sure all staff are to date with all trainings. Providing trainings and education for staff or clients going over ISP with staff to help better support clients updating care plans with clients

Care team

Supervisor

Arc Industries, Inc. Columbus, OH

March 2018 to June 2022

• Oversaw high-functioning clients in the Vern Riffe building, supporting daily tasks and providing hands-on guidance to improve performance

• Completed work orders efficiently, ensuring timely resolution of client needs

• Assisted clients in achieving weekly goals by offering individualized support and instruction

• Documented all client activities and progress weekly, maintaining accurate records for compliance and reporting Site Supervisor

LAZ Parking Columbus, OH

November 2018 to August 2019

• Managed garage access, ensuring secure entry and exit for all visitors

• Maintained cleanliness of the garage, contributing to a safe and welcoming environment

• Monitored customer accounts, resolving issues promptly to enhance satisfaction

• Promoted a safe environment by enforcing company policies and safety procedures 1st Shift Supervisor

Global Management Solutions, Inc Columbus, OH

March 2015 to September 2018

• Supervised a crew of six, overseeing both exterior and interior maintenance of the Gateway Film Center

• Filled in as needed, including performing cleaning duties to ensure operational standards were met

• Coordinated office cleaning tasks, maintaining a professional and organized workspace

• Ensured team coverage and task completion by adapting to shifting priorities and needs Education

Medical Billing & Coding (University of Phoenix)

University of Phoenix-Online Campus Phoenix, AZ

April 2020 to June 2022

High school diploma

Eastmoor Academy Columbus, OH

August 2004 to June 2006

Skills

Medical coding CPT coding Janitorial experience 2nd cook Medical records Childcare Additional Information

Authorized to work in the US for any employer

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