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Customer Service Specialist

Location:
Lakeland, FL, 33801
Salary:
10.00 hr
Posted:
September 09, 2008

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Resume:

Jennifer K. Watkins **** Lehall Square S. Home phone: 863-***-**** Lakeland,FL 33810 Email: **********@***.***

Professional Experience

Publix, Lakeland,FL November 2007 - Present Customer Service Staff My responsibilities include checking groceries, answering multiple phone lines, handling returns and exchanges, running western union, money order, and lottery machines, cashing checks, taking money and making change, verifying deposits, keeping my area clean and organized, supervising the front end, and helping out wherever needed.

Watson Clinic LLP, Lakeland, FL Feb 2005 - Dec 2006 Patient Service Specialist My responsibilities included checking patients in and out, answering multiple phone lines, Scheduling appointments, entering patient demographics into computer, and working closely with the doctors and nurses to ensure a smooth running office.

Publix, Lakeland,FL Sept. 2000 – April 2005

Office Staff

My responsibilities included checking groceries, answering multiple phone lines, handling returns and exchanges, running western union, money order, and lottery machines, cashing checks, taking money and making change, verifying deposits, keeping my area clean and organized, supervising the front end, and helping out wherever needed.

Watkins Electrical Contractors Inc., Lakeland, FL June 1998 - July 1999 Secretary My responsibilities included answering multiple phone lines, typing, filing, and running errands.

Education

Polk Community College, AA in business, Aug 2002 - Current George Jenkins High School, high school diploma, Aug 1998 - May 2002

Summary

I have extensive experience in working with computers including Microsoft Word and the internet, and I can type 60 wpm accurately. I have a pleasant telephone voice and enjoy working with people. I am also experienced in using most office equipment such as printers, copiers, fax machines, 10 key calculator, etc.



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