Digital Communications & IT Support Leader
Resume:
Managed IT support via ticket system (ServiceNow) and resolved technical issues
Conducted market research and implemented tools to enhance online presence. Oversaw content development, information distribution, and functionality of website.
Administered communication software.
Administered and managed Active Directory on a Windows server to ensure efficient and secure parking access management.
Developed and printed visually compelling graphics and signage, strategically placed in city garages to optimize brand visibility, information dissemination, and audience engagement.
Operated cameras and directed video production, generating engaging content for regular updates on social media platforms and the website to enhance digital presence and audience interaction.
March 2013 - June 2018
***********@*****.***
www.esaasadullah.tech
Certificate - Cybersecurity
Loyola University
Southern University at New Orleans
Bachelor of Applied Science -
Computer Information Systems
EDUCATION & CERTIFICATIONS
SKILLS & EXPERTISE
Experience
web Content manager
Xavier Univ of Louisiana June 2021 - present
Developed and optimized diverse content for the university's website, focusing on digital publication.
Managed the web content management system, ensuring a dynamic and engaging online presence.
Analyzed web traffic and implemented data-driven strategies for enhanced user engagement.
Led cross-divisional projects, coordinating with subject matter experts for successful implementation.
Advised senior leadership on digital communications strategy and web design principles.
Provided expert guidance on cybersecurity protocols, fostering a culture of security awareness and compliance among colleagues and clients Provided strategic leadership by aligning team priorities with organizational goals.
Guided software developers, system administrators, and the web team for efficient project execution.
Established and updated software development standards, ensuring policy adherence.
Led teams to resolve complex issues and contribute to innovative solutions. Directly contributed to solution development, design, coding, configuration, testing, and deployment.
Provided expert guidance on cybersecurity protocols, fostering a culture of security awareness and compliance among colleagues and clients HTML
CSS
ReactJS
PROGRAMMING LANGUAGES
CAREER SUMMARY:
WEB TECHNOLOGIES
Innovative and results-driven Senior Developer with a comprehensive background in cybersecurity and digital media. Demonstrated success in steering software development teams, offering cybersecurity leadership, and excelling across diverse domains of digital media such as cinematography, videography, graphic design, audio, and lighting. Committed to delivering exceptional solutions, enhancing digital experiences, and contributing to the seamless convergence of technology and creative expression. Adobe Creative Suite
WordPress
WebFlow
Figma
Artificial Intelligence
Content Management Systems
Web Design
Web Development
User Experience
User Interface
Search Engine Optimization
Analytics
Ticket Systems
Active Directory
Graphic Design
Audio & Lighting
Digital Marketing
Security Testing
Incident Response
Content Creation
Cinematography
Videography
Social Media Management
ESA S a l e s R ASADULLAH e p r e s e n t a t i v e Digital Media Expert Tech Support
website content specialist Xavier Univ of Louisiana June 2022 - May 2023 Certificate - CompTIA A+
Parking Management Services
Beretta E. Smith Shomade Ph.D Dir. Grad Studies Emory University 404-***-**** Dennis Sigur Computer Science Instructor Dillard University 504-***-**** Benjamin Marcovitz Chief Executive Officer Collegiate Academies 504-***-**** Refrences
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