Seasoned Store Management & Sales Leader
Resume:
TARALYNN
MACKIN
****************@*****.***
Springfield, MA 01107
Experience in management for 25 years. Works well with others and has a drive for sales.
Always up for a challenge. Have great merchandising and sales expertise. Customer service and making sure they are well satisfied, no matter what the situation may be.
I am also first aid and CPR certified. Authorized to work in the U.S. for any employer.
PROFESSIONAL SUMMARY
SKILLS
• Management
• Sales management
• Salesforce
• Outside sales
• Pricing
• Business development
• Store management experience
• Upselling
• Negotiation
• Profit and loss
• Recruiting
• Cash handling
CERTIFICATIONS AND
LICENSES
• Food Handler Certification
September 2023 to September
2028
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• Serve safe certified.
Chicopee High School
Chicopee, MA • 06/1997
High school or equivalent: Business
mngmnt
EDUCATION
BJ's Wholesale Club - Front End Manager
Massachusetts • 10/2019 - Current
WORK HISTORY
• As Front End Manager my job duties include
• Manage records for tax-exempt members.
I handle members' concerns and complaints, try to resolve their issues as fast as I can before they come into the hands of upper management.
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I am also in charge of donations throughout the company, and I kept records and requests.
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I am responsible for all cashiers' tills, deposits, and cash settlements at the end of the day and in the morning.
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I'm also in charge of cash/check deposits for Garda every day that I'm there, as they do their pick-up.
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I conduct weekly safety audits as they are requested by my asset supervisor.
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Boosted customer satisfaction levels with a focus on providing exceptional service in all perishable departments.
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Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
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Led a high-performing team of associates through consistent coaching, feedback, and recognition for their achievements.
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Enhanced perishable department performance by implementing effective inventory management and merchandising strategies.
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Improved gross margins by closely monitoring price points on key items in comparison to competitor offerings while balancing quality considerations.
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Ensured compliance with food safety standards by regularly inspecting storage areas, equipment maintenance, and employee practices.
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Delegated workload of department fairly and evenly and motivated team to top performance and loyalty.
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Introduced new products by partnering with vendors to expand selections in response to evolving consumer preferences and market trends.
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Developed strong vendor relationships to negotiate pricing deals, secure promotional support, and ensure timely deliveries.
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• Controlled and tracked inventory loss due to spoilage or unmet quality standards.
Streamlined ordering processes to minimize stockouts while reducing overstock situations that contribute to shrinkage.
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Coordinated product rotation according to expiration date and quality parameters.
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Contributed to the overall success of the store by participating in cross-functional initiatives such as community outreach programs or employee engagement events.
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Maintained up-to-date knowledge of industry trends, competitor offerings, and regulatory changes to make informed decisions for the perishable department''s continuous improvement.
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Arranged merchandise in optimum locations according to shelf allocation established by management, with focus on convenient customer access.
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Increased sales through the development of innovative product displays, cross-merchandising techniques, and seasonal promotions.
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Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
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Optimized space allocation within the department through strategic layout design, taking into account product visibility and ease of access for customers.
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Collaborated with store leadership to develop marketing initiatives that drove foot traffic into the perishable department sections.
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Implemented a robust training program that increased employee knowledge of perishable products, handling procedures, and safety regulations.
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Managed budget effectively by optimizing labor costs and minimizing waste through improved forecasting techniques and scheduling adjustments.
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Provided ongoing support during peak sale periods or special events by coordinating additional labor resources when necessary.
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Acted as a liaison between store management and corporate teams to ensure alignment on companywide goals, policies, or promotional activities.
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• Oversaw accurate and timely receipt of perishable products. Streamlined operations by enhancing communication between various perishable departments regarding shared resources or overlapping responsibilities.
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Implemented computerized inventory tracking system, completed departmental documentation and kept precise records to meet customer needs.
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Reduced shrinkage levels by conducting regular audits, monitoring expiration dates, and ensuring proper rotation of products.
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Designed and delivered training for perishable department associates in required skills and areas of job responsibilities.
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Managed department personnel, performance management, training, and workflow planning.
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Developed and maintained schedule for staging and delivering orders.
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Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
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Coordinated driver dispatch to accomplish daily delivery requirements.
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• Organized records of vehicles, schedules and completed orders. Developed and maintained knowledgeable and productive team of employees.
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Harbor Freight Tools USA, Inc. - Sales Manager
Springfield, MA • 02/2016 - 09/2018
Sears Holdings Corporation - Asst. Manager/Sales Associate Holyoke, MA • 08/2010 - 02/2016
Sears Holdings Corporation - Asst. Manager/Sales Associate Holyoke, MA • 08/2005 - 01/2015
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
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Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
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Conducted research to address shipping errors and packaging mistakes.
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Created and enforced detailed organization processes to increase quality and service standards.
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• Collaborated with manufacturing and supply chain management. Worked on sales floor while leading a team for a successful day engaging with members. Hiring, and managing the store, inventory, and cash handling.
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Managed clothing and cashiers, i was in charge of handling the clothing displays to set the floor for a great shopping experience. Signing and sales were also part of my job description. Customer service is one of my best practice Amongst much more.
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Sales merchandising and customer service, cash handling along with asset protection side by side.
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