Preston Payne
c: 267-***-**** e: *********@******.*** he/him Philadelphia, Pennsylvania
EXPERIENCE:
Chemistry rx, Pharmacy Technician, Folcroft, Pa November-2025- December2025
●Make outbound calls to Insurance and Medical offices
●Verify Patient Info
●Follow HIPPA guidelines
Center City Legal, Billing, Philadelphia, Pa August- 2024-
February-2025
●Audit and process invoices
●Verify Patient information
●Send and review records
Medical Clerk, Delaware Valley Community Health, Philadelphia, PA August 2023 - October 2023
●Provided excellent Customer service over the phone and face to face
●Verify insurance using different systems
●Data entry
●Register new patients
●Schedule Patient appointments
●Follow HIPPA guidelines
Associate, Penn Medicine, Philadelphia, PA October 2021 - May 2023
●Provided excellent customer service over the phone to patients
●Register/ Schedule new patients over the phone
●Data entry using epic
●Send refill request for patients
●Verify insurance using different systems
●Follow Hippa guidelines
Account Manager, American Reading Company, Philadelphia, PA May 2019 - June 2021
●Process Invoices for book orders
●Contact vendors in case of any errors
●Data entry
●Perform audits
Account Manager, Discover, New Castle, DE January 2016 - May 2019
●Handle inbound calls
●Initiate customer disputes
●Provide excellent customer service
●Data entry
Data Entry Specialist, Philidor Rx, Hatboro, Pa January 2015 - November 2015
●Maintained database by entering new and updated customer account information
●Data entry
●Verify customer information
●Follow HIPPA guidelines
Technical Skills: Microsoft suite, Word, Excel, Outlook, Teams, Powerpoint, Sage500, Order Management (OMS), Epic, Pear, Navinet, Aetna, EMR, EHR, Medtrak, Compounder, Monday, Sharepoint