Pet-Loving Front Desk Associate Candidate

CARMEN LALANI

667-***-**** ************@*****.*** Potomac, MD 20854

OBJECTIVE

Enthusiastic and pet-loving professional seeking a Front Desk Associate position at Olde Towne Pet Resort. Eager to combine my passion for animal care with strong customer service skills to create exceptional experiences for both pets and their owners in a collaborative team environment.

QUALIFICATIONS SUMMARY

Genuine love for animals with 5+ years of volunteer experience

Strong customer service and hospitality skills

Excellent communication abilities

Can lift up to 60 pounds

Available weekends and holidays

Located near North Bethesda/Rockville

EXPERIENCE

Digital Content Creator

Instagram & YouTube 2025 - Present

Develop and produce creative digital content across social media platforms

Engage with audiences and build community connections

Demonstrate creativity, adaptability, and technical skills

Manage content schedules and maintain consistent quality

Freelance Writer

Fiverr/Upwork 2024 - 2025

Create engaging written content for various clients and projects

Demonstrate strong communication skills and attention to detail

Manage multiple projects and deadlines independently

Build positive client relationships through professional service

VOLUNTEER EXPERIENCE

Volunteer

PetSmart Charities 2019 - 2023

Provide hands-on care and assistance to shelter animals

Interact with potential adopters and provide information about animals

Help socialize cats and dogs to improve their adoptability

Maintain clean and safe environments for animals

Assist with adoption events and promotional activities

Demonstrate compassion, patience, and dedication to animal welfare

EDUCATION

High School Diploma

Franklin High School 2016

SKILLS

Customer Service & Hospitality • Pet Care & Animal Handling • Communication & Active Listening • Time Management & Organization • Team Collaboration • Digital Content Creation • Writing & Editing • Adaptability & Problem-Solving • Social Media & Online Engagement

AVAILABILITY

Available for 32-40 hours per week (4-5 shifts)

Fully available weekends and holidays

Ready to commute to Rockville, MD 20852

Contact this candidate