Customer-Focused Clerk with Reliable Service Ethos
Resume:
Diamond Ethridge
Saint Paul, MN *****
**********@******.***
Professional Summary
Enthusiastic and dependable customer service professional with 3–5 years of experience assisting diverse customers and resolving issues with patience and care. Strong communication skills and a natural ability to create welcoming experiences. Eager to contribute energy, reliability, and a strong work ethic to a growing team.
• Strong verbal and written communication skills with the ability to build rapport quickly
• Experienced in handling customer concerns, resolving complaints, and de-escalating conflicts professionally
• Skilled in processing transactions accurately and efficiently
• Proven ability to multitask while maintaining attention to detail
• Comfortable working independently and as part of a team
• Consistently recognized for reliability, punctuality, and positive attitude
• Adaptable and quick to learn new systems, policies, and procedures
• Committed to delivering exceptional customer experiences and exceeding expectations Authorized to work in the US for any employer
Work Experience
FedEx Package Handler
FedEx-Mahtomedi, MN
October 2025 to December 2025
Speedway Cashier
Speedway/7-ELEVEN-Bloomington, MN
November 2024 to December 2024
Cashier/Customer Service
Kwik Trip-Rochester, MN
October 2022 to December 2022
Cashier/Stocker
Cub Foods-Rochester, MN
July 2022 to October 2022
Cashier/Customer Service
KFC-Las Vegas, NV
March 2022 to July 2022
Receptionist
Barbershop-Rochester, MN
May 2022 to June 2022
Retail Sales Associate
Champs Sports-Las Vegas, NV
June 2021 to December 2021
Education
High school diploma
ALC-Saint Paul, MN
August 2022 to December 2022
Skills
• Organizational skills
• Warehouse experience
• Customer service
• English
• Load & unload
• Driving
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