sales associate customer service

Jessica Taylor

228-***-**** **********@******.*** Ocean Springs, Mississippi 39564

PROFESSIONAL SUMMARY

Personable Cashier with history of accurate cash management and payment processing. Detailed team player with concise time management and multitasking skills. Focused on exceeding expectations and building customer loyalty.

Motivated retail professional skilled in processing transactions and merchandising products. Satisfy customers with exceptional service every day. Back up team members and always take on extra work.

Friendly cashier engaging customers and working diligently. Processes orders and payments while capturing customer interest through conversation. Attentive worker rings up products accurately while making patrons feel at home.

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

SKILLS

• Product Recommendations

• Accounts Receivables

• Cash Register Operation

• Multi phone line operations

• Accounts Payables

• Excellent Customer Service Skills

• Data Entry

• Problem Solving Skills

• Microsoft Office/Email

• Resolve Customer Complaints

• Clerical skills

EXPERIENCE

WastePro, Landfill Scale Clerk 04/2024 – Present

Duties include, balancing cash drawer, investigating and resolving discrepancies, traveling from the Ocean Springs location to Hattiesburg location and fill in as necessary, answering a multi-line phone system, data entry, invoicing, provide excellent customer service, interface daily with management on sales and service.

Paris Ace Hardware, Cashier 01/2022 – 02/2024

Duties included, maintaining a clean, organized, and well-stocked checkout area with regular attention to displays, balancing cash drawer and investigating and resolving any discrepancies, approached and solved problems with initiative and sound judgment, stock product and assisted with inventory management.

Italian Garden Resturant, Waitress 05/2021 – 12/2022

Duties included, providing excellent wait service to ensure satisfaction, taking customer orders accurately and delivering food and beverages, processed orders on a POS ordering software, made menu recommendations, answered questions and shared additional information with restaurant patrons, Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

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Resume of Jessica Taylor

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Goldfingers, Cashier Team Lead 02/2019 – 12/2020

Duties included, operating POS systems to process payments, verify pricing and monitor stock levels, worked with store managers to evaluate cashier staffing needs and identify coverage gaps, corrected problems with team members using training and disciplinary actions, cross-trained additional employees and adapted workflows to meet current needs, answered incoming calls to provide information and respond to questions, verified product prices and promotional signage to resolve discrepancies, managed schedules, assignments and breaks to maximize staffing levels, issued and verified cash drawers, completed daily sales reports and reconciled cash drawers following shifts for consistent store opening and closing.

EDUCATION

Associate in Science (A.S.): Business

Mississippi Gulf Coast Community College, Gautier, May 2007

•Member of the president list: 4.0 GPA

•Participated in student worker program as a study hall worker in the Science lab

•Awarded a certificate for my GPA

Diploma

Ocean Springs High School, Ocean Springs, May 2002

References available upon request

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