High School Customer Service
Resume:
TRUDY-ANN VIDAL
Personal details
TRUDY-ANN VIDAL
****************@*****.***
Cornwall courts Ramtallie
Montego Montego Bay
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Education
Graduate Certificate: Early Childhood
Education
Apr 2023 - Apr 2024
Heart Trust NTA, Montego Bay, Jamaica
Certification
High School Diploma Sep 2008 - Jul 2012
Hopewell High School, Hopewell Hanover
Employment
Sales Agent Sep 2019 - Present
Centerfield, Montego Bay, Jamaica
Assisted call-in customers with questions and orders. Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Increased sales revenue by developing and maintaining strong client relationships.
Customer Service Representative Oct 2017 - Apr 2019 Teleperformance, Montego Bay, Jamaica
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Teaching Jan 2015 - Oct 2017
Bamboo Basic School, Hanover, Jamaica
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books, and materials.
Cashier Dec 2013 - Dec 2015
Tastee Patties Ltd, Montego Bay, Jamaica
Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business. Hairdresser Jan 2013 - Jul 2013
Trudy's, Montego Bay, Jamaica
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products.
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