Community Engagement Bottle Service

Melany Pimentel

Brooklyn NY

Email: **********@*****.***

Contact information: 646-***-****

Professional Summary

Versatile credible messenger representative with 9 years of experience supporting at-risk youth through personalized guidance and community engagement initiatives. Proven ability to establish trusting relationships and advocate for youth needs within the legal system. Skilled in promoting positive behavior, developing coping mechanisms, and facilitating recreational opportunities. Strong interpersonal and communication skills enhance collaboration with community organizations to drive impactful outcomes.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Credible messenger representative

Drama club-Manhatten, NY

February 2025 to Present

•Provided individualized support and guidance to at-risk youth, promoting positive behavior and personalgrowth

•Collaborated with community organizations to create opportunities for youth engagement inrecreational activities and volunteer work

•Advocated for the needs of youth within the legal system, ensuring fair treatment and access toresources

•Established trusting relationships with youth by actively listening, offering empathy, and providing asafe space for expression

•Participated in team meetings to discuss strategies for improving outcomes for at-risk youth

•Attended trainings/conferences/seminars related to adolescent development or social work practices• Assisted youth in developing healthy coping mechanisms and problem-solving skills

Stock Worker

New York Life-Bedford Hills, NY

January 2021 to December 2024

•Managed inventory and assisted with distribution of goods to facility residents.

•Handled transactions, maintained accurate records, and restocked items as needed.

•Ensured compliance with facility policies and maintained a clean, organized work area.

Gym Trainer

New York Life-Bedford Hills, NY

January 2020 to December 2021

•Conducted fitness sessions and guided residents through exercise routines.

•Provided individual fitness instruction and promoted wellness practices.

•Ensured safe use of gym equipment and upheld facility health and safety standards.

Transportation Specialist

New York State DOCCS-Bedford Hills, NY

January 2019 to December 2021

•Assisted with the safe and efficient transport of residents within facility grounds.

•Maintained communication with facility staff to coordinate transport logistics.

•Ensured adherence to security and safety protocols during transport.

Porter

New York State DOCCS-Bedford Hills, NY

January 2018 to December 2019

•Maintained cleanliness of facility common areas, including hallways and meeting rooms.

•Performed routine cleaning tasks and ensured a hygienic environment.

•Assisted with general maintenance duties and responded to staff requests.

Mess Hall Attendant

MessHall Kitchen-Bedford Hills, NY January 2018 to December 2019

•Prepared and served meals, adhering to dietary guidelines and portion control.

•Maintained cleanliness in the dining area and kitchen facilities.

•Assisted with meal setup, cleanup, and food storage in compliance with facility regulations.

Library Assistant

New York State DOCCS-Bedford Hills, NY

January 2018 to December 2019

•Organized library materials, shelved books, and assisted residents in locating resources.

•Managed book loans and returns, ensuring accurate record-keeping.

•Promoted a positive learning environment and supported literacy programs.

Team Leader

Boys & Girls Clubs of America-Camden, NJ

January 2014 to January 2015

•Implemented effective communication strategies to foster collaboration and improve team productivity

•Monitored team performance and provided regular feedback to drive continuous improvement

•Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment

•Implemented a reward system to recognize top performers, boosting morale and motivation levels

•Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations

•Identified skill gaps within the team and coordinated training sessions to enhance overall capabilities

•Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles

Housekeeping

Showboat-Atlantic City, NJ

April 2014 to August 2014

•Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment

•Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens

•Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction

•Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules

•Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards

•Responded promptly to guest requests for additional amenities or services in a courteous manner

•Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies

Cashier/Cook/Dishwasher

B good-Mount Laurel, NJ

December 2012 to August 2013

•Efficiently operated commercial dishwasher, ensuring clean and sanitized dishes for the restaurant

•Managed large volumes of dirty dishes, utensils, and glassware during peak hours

•Maintained a high level of cleanliness in the dishwashing area, following health and safety regulations

•Sorted and organized dishes for efficient washing and storage

•Assisted kitchen staff with food preparation tasks as needed

•Worked efficiently under pressure in a fast-paced environment to meet customer demands

•Followed recipes and portion control guidelines to consistently deliver delicious meals

•Collaborated with kitchen staff to coordinate meal preparation and ensure timely service

•Implemented time-saving strategies in food preparation processes without compromising qualitystandards

•Managed multiple orders simultaneously during peak hours while maintaining accuracy

•Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronicpayments

Cashier/Stocker

Boston pizzeria-Dorchester, MA

June 2012 to September 2012

•Provided exceptional customer service by greeting customers with a friendly demeanor and addressingtheir inquiries or concerns

•Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

•Contributed ideas for improving checkout processes or enhancing customer experience based onfeedback from customers or colleagues

Youth Group Leader

Boys & Girls Club of America-Tinton Falls, NJ August 2009 to August 2011

•Supervised and cared for children ranging in age from infants to school-age, ensuring their safety andwell-being

•Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas

•Established positive relationships with parents/guardians through effective communication and regularupdates on child's progress

•Assisted with meal preparation and feeding according to dietary guidelines provided by parents/guardians

•Created a nurturing atmosphere where children felt comfortable expressing themselves creativelythrough arts and crafts projects

•Managed behavior effectively using positive reinforcement techniques to encourage good manners,cooperation, and conflict resolution skills

•Provided homework assistance for school-aged children, supporting their academic growth outside ofthe classroom

•Implemented daily routines that promoted independence in self-care tasks such as dressing, toileting,and handwashing

•Collaborated with other childcare staff members to ensure smooth transitions between activitiesthroughout the day

•Demonstrated flexibility in adapting caregiving techniques based on each child's unique personalitytraits or learning styles

•Maintained accurate records of daily activities including meals served/snacks provided, nap times/restperiods taken by each child

•Supported early literacy development by reading books aloud to children individually or during groupstorytime sessions

•Collaborated with parents/guardians to establish consistent routines between home and childcaresettings for smooth transitions

•Encouraged physical activity through outdoor playtime, games, or structured exercises appropriate foreach age group

Education

GED

New York, NY

Some college in Creative Writing

Marymount Manhattan College - New York, NY

May 2024 to August 2024

Skills

•Computer skills

•Customer Service

•Spanish (10+ years)

•Basic math

•Safety and Security Protocols

•Spokesperson (2 years)

•Strong Interpersonal and Communication Skills

•Time management

•Bilingual

•Microsoft Office

•Organization and Maintenance

•Conflict management

•Writing skills

•Communication skills

•Inventory Management

•Fitness and Wellness Instruction

•Childcare

Certifications and Licenses

OSHA

• demonstrates basic awareness of workplace safety and health hazards, enhancing job prospects, and contributing to a safer work environme

General business

January 2019 to January 2022

•Microsoft Word

•PowerPoint

•Excell

•Data analyst

Contact this candidate