Property Manager Data Entry
Resume:
Leticia Bona Tigrinho Brandt
Oahu, HI *****
*******.********@*****.***
SKILLS
Problem-solving, attention to detail, data entry, flexible and adaptable, multitasking, team leadership, strategic planning, goal setting, documentation and reporting, intercultural communication, translation services, effective presentation, critical thinking, active listening, relationship building, teamwork and collaboration, staff management, customer relationship management, calendar management, goals and performance, preventive maintenance, exceptional organization, appointment coordination, positive attitude, customer service, negotiation and conflict resolution. EXPERIENCE
Georgia RP LLC. Atlanta, GA - Property Manager
November, 2022 - PRESENT
● Manage a large portfolio of rental properties, ensuring smooth daily operations.
● Improve tenant satisfaction by addressing maintenance requests promptly and effectively.
● Keep detailed records of maintenance schedules and utility payments using spreadsheets and Stessa software.
● Perform accurate data entry for leases, payments, and service logs.
● Communicate with tenants in native language.
First Cabin HI LLC. Waikiki, HI - Front Desk Associate February, 2025 - PRESENT
● Assisted with the successful opening of the company as one of the first hires, contributing to setup, administrative support, and operational launch.
● Stepped into a leadership role to train new hires and establish front desk procedures.
● Greet and assist guests with check-in, check-out, and general inquiries, ensuring a warm and professional guest experience.
● Coordinate with housekeeping and maintenance teams to promptly fulfill guest requests and resolve issues.
● Manage reservations, process payments, and maintain accurate records using AirHost software.
● Utilize native language skills to effectively assist international guests and enhance communication and satisfaction.
GA Granite. Augusta, GA - Sales Manager
February, 2024 - June, 2024
● Offered each customer top-notch, personal service to boost sales and customer satisfaction.
● Handled customer relations issues, enabling quick resolution, and client satisfaction.
● Spoke to customers in native language to increase loyalty and establish relationships.
New Season. Augusta, GA - HVAC Supervisor
August, 2023 - February 2024
● Managed a team of technicians responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning (HVAC) systems
● Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
● Ensured quality work is done according to standards
● Spoke to customers and the work team in native language. EDUCATION
Reformed University, Lawrenceville, GA- Business Administration BBA SEPTEMBER, 2021 - Current. Expected in JUNE 2026 LANGUAGES
● English
Native or Bilingual
● Portuguese
Native or Bilingual
● Spanish
Professional Working
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