Business Executive Management
Resume:
CURRICULUM VITAE
Personal Information
Surname, First name:
Encho Frankline Agbor
Gender:
Male
Address:
Family status:
Date and Place of Birth:
Mobile phone:
Email:
Treasury Street Buea Road, Kumba – Cameroon
Married
17.07.1991,Mamfe – Cameroon
**************@*****.***
Education
Dec 2023
March 2019
Jan 2013 – Jun 2015
Aug – Dec 2012
ABE (Association of Business Executive) London UK – Post Graduate Diploma in Business Administration studied at Enterprise Institute Kumba – Cameroon.(level 7)
ABE (Association of Business Executive) London UK - Graduate Diploma in Business Management studied at Enterprise Institute Kumba – Cameroon.(level 6)
ABE (Association of Business Executive) London UK - Higher Professional Diploma in Business Management studied at Institute of Management and Financial Accounting (IMFA) Buea – Cameroon. (Level 5)
ABE (Association of Business Executive) London UK - Diploma in Business Management studied at Institute of Management and Financial Accounting (IMFA) Buea – Cameroon. (Level 4)
Sept 2009 – June 2011
G.C.E. Advanced Level Certificate, Cameroon
Sept 2004 – June 2009
G.C.E Ordinary Level Certificate, Cameroon
Work Experience
16 July 2018 till Date
20th September 2017 to 10th July 2018
22nd July 2015 to 21st July 2016
ACCOUNT RELATIONSHIP OFFICER (ARO)
NFC BANK SA Kumba
-Relationship building with new and existing customer to ensure profitability.
-Active participation in branch sales planning to generate action plans for meeting target.
-Handlings customer's issues and complaints.
-Planning and carrying out desk bound prospecting and maintaining up to date call report.
-Obtaining timely and relevant market feedbacks useful for product development, competitor monitoring and customer service improvement.
-Preparing regular sales activities and performance reports.
-Contributing to direct sales skills development and performance improvement.
-Other related duties as assigned.
CENTRAL PROCESSING UNIT (CPU) OFFICER
NFC BANK SA HEAD OFFICE YAOUNDE
-Account Opening and maintenance (customer creation, GL, accounts, all maintenance).
-Booking of clearing operation (electronic clearing centralization and reconciliation with BEAC and manual collection).
-Booking of Local transfers, incoming and outgoing (Systac, Sygma).
-Booking of Bills (custody, collection).
-Issuance and liquidation of Manager and Certified cheques.
-Booking of standing instruction.
-Check book maintenance in Flexcube.
-Booking of time deposit and certificates of deposit.
-Expenses and Fixed assets booking in Flexcube.
-Prepare files for upload.
-Booking of any other Journal entry.
-Could be assigned other task by Surpervisors.
ATM SALES AGENT
NFC Bank SA Kumba
-Sensitizing customers of newest bank product at the time which was the ATM Card.
-Sales of ATM cards to the bank’s existing and new customers.
-Educating the customers on how the machine and the card operate.
-Cards registration on the ATM’s register.
-Marketing of the bank’s products and services and bringing in new customers into the bank.
Workshops / Seminars
08 Sept 2015 to 07 Dec 2015
July 2014 to Aug 2014
24th April 2016
Participant at the Training on Customer Care Management organized by NFC Bank held in Kumba, Cameroon.
Professional Internship
NFC Bank Kumba
-Attending to all the needs of the customers
-Market the bank’s products and services to potential customers.
-Treating of customer’s loan files.
-Assisting the 3Cs in serving the customers.
Academic Internship in NFC Bank Kumba
-Attending to all the needs of the customers.
-Market the bank’s products and services to potential customers.
-Assisting the 3Cs in serving the customers.
Organizational skills & Competences
Value Attributes
Hobbies
I am an organized, assiduous and conscientious person, multi tasking and an excellent team worker. I also work effectively and independently under pressure, meeting targets and deadlines.
Hard working, organized, reliable, resourceful, trustworthy, sociable, good interpersonal and communication skills, high ability to turn threats into opportunities and challenges into success
Reading, Researching, Listening to News.
Language and Computer Skills
English
Native Speaker
French
Average
Microsoft Word, Excel, PowerPoint,
Search Engines
Advanced
Advanced
Reference
Rosina Agu epse Leunkeu
Business Manager NFC Bank – Kumba
Tel: 674 85 13 79
Mr Sama Valentine
CEO IMFA – Buea
Tel: (237-***-**-**-**
Mr Langeh Beleke Titus
Head of Central Processing Unit NFC Bank SA (Head Office) – Yaounde
Tel: 677 76 85 03
Mr Hofman Ayuk Betika
Enterprise Institute – Kumba
Tel: (237-***-**-**-**
Contact this candidate